Parfumlux Reviews 2,741

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

I have order a perfume in Dec2014. I had to wait several weeks to get finally a feedback, which I requested since the shop was staying silent. After all this waiting, I was informed that the pr... See more

Company replied

Rated 1 out of 5 stars

66% van wat ik wilde was niet beschikbaar. De post duurde een eeuwigheid !66% of what I wanted was not available. The post took for ever! Een ster is te veel Even one star is too much!

Rated 1 out of 5 stars

Sending the product was very prompt. However, the "Quality" of product is unfortunately not. I ordered "two identical products - Este Lauder pleasures intense. One of them is... See more

Company details

  1. Perfume Store

Information provided by various external sources

Parfumlux is een online parfumerie op het gebied van parfum. In onze webwinkel heeft u een ruime keus aan voordelige parfum van alle bekende parfummerken.


Contact info

1.0

Bad

TrustScore 1 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

review

you are asking me to review a service for a product I have not yet received!

September 20, 2016
Unprompted review
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Rated 5 out of 5 stars

Good delivery

Good deliver, would be best to use PostNL but nevetherless item arrived in good condition. Price is the most plus point.

November 18, 2015
Unprompted review
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Rated 1 out of 5 stars

Product Quality issue

Sending the product was very prompt.
However, the "Quality" of product is unfortunately not.

I ordered "two identical products - Este Lauder pleasures intense.
One of them is "Yellow" color liquid in the bottle and box is color faded.
Obviously it has been under Sunlight for long long time which comes to your responsibility of Stock management.

Then I like to exchange this bad quality one.
However now you sounded like it was my convenience so I have to pay the postage?! It does not make sense.
And I am very afraid that if I send this one back and I never get money back - even you said you will.

Since the product you sent was a defect one, I would propose you send me a good one first and I will send the bad one in return.

Your response is very slow.
I sent the first inquiry on Sep 3 but your reply finally came Sep 7th.

Since then I have not heard anything.
I think they are going to ignore my case.

September 10, 2015
Unprompted review
Rated 4 out of 5 stars

Prima...!

Gelukkig leveren ze BOSS Number One nog.....goed verpakt
goede track and tracing..!..professionele afhandeling.
Keep up the good work!

June 25, 2015
Unprompted review
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Rated 1 out of 5 stars

Order of Perfume

I have order a perfume in Dec2014.

I had to wait several weeks to get finally a feedback, which I requested since the shop was staying silent. After all this waiting, I was informed that the product was not in stock anymore.

In addition, not clear why I receive this evaluation form several months after this has happened...

March 31, 2015
Unprompted review
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Reply from Parfumlux

Beste Arnaud,

Uw bestelling is door u geannuleerd en wij hebben uw aankoopbedrag teruggestort.

Met vriendelijke groeten,
Sylvia

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Rated 5 out of 5 stars

Best price best service

I got my order within three days, I am very satisfied with the service.
The package was handled with care and I received what I ordered in very good state.
I got later 5% discount on my next purchase.
Thank you guys and I wish the best for you.

November 18, 2014
Unprompted review
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Rated 1 out of 5 stars

Order not received

Ordered 2 bottles of fragrance, received one in 2 days, and another still haven't received even though more than a week has passed.

March 7, 2014
Unprompted review
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Reply from Parfumlux

Dear Tomas,

We will ship the missing perfume on monday.

Thanks,
Sylvia

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