Parkers allows dodgy dealers, BEWARE! Don't be a fool like me! Bought a car from AUR Motors Sunbury-on-Thames on May 20th, called to return it May 22nd when my mechanic found hidden issues. Ali at AUR... See more
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Used to regularly buy magazine and keep all copies for reference. Only by chance found new web sites. Very impressed so far but needvto explore further to see if it's as informative as old style maga... See more
Company replied
Honest, fair, appraisals and pricing. Didn't take any time either, quick responses. I beleive this service to be more people orientated than companies seeking to buy your car for resale on a business... See more
Company replied
Solid, no fuss pricing for cars. I bought a sub for £5/mo. and that's cheap. The car valuation site part might benefit from a redesign to require fewer clicks. You should be able to save your setti... See more
Company replied
Company details
Information provided by various external sources
Parkers is the UK's trusted site for helpful reviews and advice on new cars, used cars, buying and leasing and free car valuations.
Contact info
Bauer Media, PE26EA, Peterborough, United Kingdom
- 01733 468000
- feedback@parkers.co.uk
- www.parkers.co.uk
3.4
Average
452 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
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A valuable resource
Parkers was a valuable resource when looking for a used car. Their reviews were very helpful.
February 9, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
VEHICLE VALUATIONS ARE WAY UNDER THE…
VEHICLE VALUATIONS ARE WAY UNDER THE PRICE THAT YOU CAN EXPECT TO PAY FOR VEHICLES ON THE OPEN MARKET OR FRANCHISED DEALERS, EVEN IF YOU ACCEPT THAT ASKING PRICES ARE NOT SOLD PRICES. - I WON'T USE THIS SERVICE AGAIN!
February 5, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback.
Our information is based around professional valuations data from CAP/HPi which are one of leading data suppliers in the UK. Valuations are unlikely to be a long way off the mark.
We have a dedicated helpdesk to assist users with any queries regarding valuations and can normally assist with any valuation enquiry.
Our helpdesk team say they've not been contacted by you.
If you email feedback@parkers.co.uk with a full rundown on the problem, we'll report back to you any findings.
Best regards, The Team at Parkers.co.uk
⁰very helpful got me finance no bother…
⁰very helpful got me finance no bother my daughter gave me hassle had to pull out need finance 😅 would definitely use you again 5 star
February 9, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
INFORMATION YOU CAN TRUST
SOUND, DETAILED, IMPARTIAL INFORMATION THT YOU CAN TRUST
February 6, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
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Excellent car reviews
Very informative and fair comments. I always use Parkers when considering buying a different car.
February 3, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
Scratching the surface.
Most motoring correspondents only scratch the surface, quite literally. I come to Parkers when I need objective, reliable and informed guidance. Thank you so much for being able to depend on you>
February 4, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
Just after my dosh
Just after my dosh - nothing for free - go €¥@£ yourselves
February 1, 2025
Unprompted review
A bit difficult to navigate
A bit difficult to navigate, decent info if you can find it
January 30, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
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Few optional extras listed in paid version.
I purchased the “Custom Valuation” service as it stated it covered many more aspects than the free version. Given the car I was interested in, a Mini Clubman, had several “Optional Extras” that were non standard, and I wanted to compare it against some others, I paid for a month’s access.
Pretty useless, the app only lists a tiny proportion of the available optional extras, nothing for LED headlights for example, so scarcely better than the free version. Very disappointing. Ho hum.
January 28, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback - taken on board.
We are currently looking at a major revamp regarding options and our custom valuation product.
Best regards, The Team at Parkers.co.uk
Accuracy of evaluation
February 2, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
The market leader in reviews.
The market leader in reviews.
Love the site and it’s free!
Always check cars I’m going to buy and probably saved me thousands over the years.
February 1, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
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The next car
Very helpful when I need a value on the next car I want and quick and easy to do.
January 25, 2025
Unprompted review
Reply from Parkers
Hi - thanks for the feedback and glad you found the site useful.
Best regards, The Team at Parkers.co.uk
Rally of the 1970 as I drive in the Welsh nformation A1 great story of the mini…
Information A1 great story of the mini car
January 15, 2025
Unprompted review
Reply from Parkers
Hi thanks for the review.
Glad that we could assist you.
Regards, the Team at Parkers.co.uk
Fair price unlike motorway and we buy…
Fair price unlike motorway and we buy any car.com
Was free too 👌
January 10, 2025
Unprompted review
Reply from Parkers
Hi thanks for the review.
Glad that we could assist you and it's a common issue with low-balling prices from these types of companies. Expect trade minus up to 15-20% which does no favours for the consumer. Tell them to [politely] 'take a hike'!!
Regards, the Team at Parkers.co.uk
Honest appraisals.
Honest, fair, appraisals and pricing. Didn't take any time either, quick responses. I beleive this service to be more people orientated than companies seeking to buy your car for resale on a business basis. Parkers give you a far more personalised service.
January 9, 2025
Unprompted review
Reply from Parkers
Hi thanks for the review.
Glad that we could assist you with valuations.
Regards, the Team at Parkers.co.uk
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Fantastic source of information
Fantastic source of information. Not having bought a car for thirteen years so not really taking notice of changes to VED I had no idea of the extra cost involved in buying a new car
January 9, 2025
Unprompted review
Reply from Parkers
Hi thanks for the review.
Glad that we could assist you. VED is getting more and more complicated and our editorial team strives to keep consumers informed with all the up-to-date goings on.
Regards, the Team at Parkers.co.uk
Take your money and don’t provide you…
Take your money and don’t provide you with the valuation. Wouldn’t trust this company!
January 10, 2025
Unprompted review
Reply from Parkers
Hi thanks for the review.
You can easily contact our online helpdesk at feedback@parkers.co.uk and chat with the analysts if you have a problem with valuations. The contact info is freely available across the site. Our helpdesk say you haven't been in touch but feel free to reach out. Regards, the Team at Parkers.co.uk
Useful and helpful
I’ve always used Parker guide and think it’s really helpful for a novice who’s buying a car and wants to know all the basic bits and bobs. Still wish they done a magazine as long winded on the internet but still very helpful thanks
January 8, 2025
Unprompted review
Reply from Parkers
Hi thanks for the review.
Glad that we could assist you. Sorry the old printed guide isn't around anymore, but all the [guide] data and much more is available online and a lot of it is also free. Drop by anytime!
Regards, the Team at Parkers.co.uk
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