I was really excited to receive my order, but unfortunately it was a HUGE disappointment. For a bundle costing around £200, the quality was nowhere near what I expected. The picnic blanket look... See more
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I bought the wine cooler and tumbler for my DiL's birthday as she's an avid follower of Lucy on Insta. In her words, "I'm so chuffed with them, I've wanted them for ages." Lucy's personal approach to... See more
Partner in wine is one of my fave small businesses ever! I love to shop local and shop small and PIW never disappoint. The products are amazing and the personal customer service from Lucy is second... See more
Company replied
I absolutely love Partner in Wine! Their customer service is excellent and I have zero complaints. They go above and beyond to make partner in wine part of your every day life -- for example, they we... See more
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Company details
Written by the company
It's time to keep your fave wine the perfect temperature on-the-go with the Partner in Wine insulated wine bottle and wine tumbler. From posh park picnics in the spring and last-minute lazy beach trips in the summer to al-fresco dining in the autumn and sitting around a campfire in the winter, let your Partner in Wine be a part of your group . Sip, sit back and relax as she keeps your desired drink the perfect temp.
Contact info
United Kingdom
- info@partnerinwine.co.uk
- www.partnerinwine.co.uk
4.4
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellence all round
Great communication, service and product.
Can’t wait to buy more (hello Lavender!) and see what comes next!
July 21, 2021
Reply from Partner in Wine
Good afternoon,
Thanks so much for leaving us a five-star review! We're really pleased to hear you had an all-round positive experience with us. Lavender is now available to pre-order exclusively on our website. Please find the link below:
Bottle - https://www.partnerinwine.co.uk/products/the-partner-in-wine-bottle-lavender
Tumbler - https://www.partnerinwine.co.uk/products/the-partner-in-wine-tumbler-lavender
We hope you continue to have an amazing experience with us!
Best wishes,
Annie
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Great product and quick postage
July 21, 2021
Reply from Partner in Wine
Hey Sarah,
Thanks for your five-star review! We're glad you had a positive experience with us and hope you shop with us again very soon.
I use mine everyday(for water!) as the…
I use mine everyday(for water!) as the size is perfect for my bag and it makes me drink more water during the day, have also used it for wine walks, they're the best!
July 21, 2021
Reply from Partner in Wine
Hey Lauren,
Thanks for your sharing your five-star review with us! We're glad you've found use for your Partner in Wine whatever the occasion and the best part is, no one will ever really know what's inside...
Cheers to summer wine walks & we hope you continue to have an amazing experience with us in the future.
So pleased with my bottle
So pleased with my bottle. Brilliant quality and got all my close friends one too
July 21, 2021
Reply from Partner in Wine
Hey Phillip,
Thanks for taking the time to leave us a five-star review. We're glad to hear you were satisfied with your order and were able to extend your positive experience with your friends!
We hope they liked them as much as you do & that you shop with us again very soon.
Best gift for friends and family
Best gift for friends and family. One everyone wants and everyone will use. Great service from the team too.
July 21, 2021
Reply from Partner in Wine
Hey Natasha,
Thanks so much for taking the time to share your positive experience with us. Partner in Wine was definitely made for gifting! We hope your recipients liked our products as much as you do.
We hope you shop with us again very soon!
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Love the products!
July 21, 2021
Reply from Partner in Wine
Hey Leah,
Thanks so much for leaving a five-star review. We're super glad to hear you love your Desert Sand bottle and tumbler! Hopefully you've managed to keep your wine cool in the sunshine so far.
We hope you continue to enjoy your Partner in Wine experience!
Amazing product and arrived in time
Amazing product and arrived in time! Can’t ask for more!
July 21, 2021
Reply from Partner in Wine
Hey Will,
Thanks for finding the time to leave a review. We're glad to hear you're happy with your Khaki bottle! Hopefully you've managed to keep your wine cool in the sunshine since ordering.
We hope you shop with us again very soon!
Brilliant
Bought this as a birthday present but added one for myself!
It’s a brilliant idea and works very well. We had opened a nice bottle of wine for a guest the night before a holiday. They literally had an inch. Too nice to throw away we poured it into the Partner in Wine bottle and packed it in our suitcase! Flew on our holiday and had it that evening nice and cold watching the sunset!!!!! Used the cooler every day on the beach with water in it - bonus !
July 21, 2021
Reply from Partner in Wine
Hey Donna,
Thanks for sharing your great experience with us. We're so glad to hear that your bottle became one of the gang on your travels! She's most definitely the perfect wine accessory in the sunshine.
We hope your Partner in Wine experience continues to be amazing and that you shop with us again very soon.
Absolutely adore Partner and Wine
Absolutely adore Partner and Wine, their products never ever fail to amaze me! Looking forward to buying the new lavender collection to go with my other things 😜
July 21, 2021
Reply from Partner in Wine
Hey Kat,
Thank you so much for sharing your lovely five-star review. As a small business, customer feedback means a lot to us, so we're really grateful.
We're also super excited to hear that you're planning on shopping with us again soon! Our lavender collection is now available to shop exclusively on our website. We hope you continue to have a great Partner in Wine experience.
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Obsessed with Partner in Wine
Obsessed with Partner in Wine! My ice queen is perfect for this heatwave! Love the pink bottle and tumbler too:)
July 21, 2021
Reply from Partner in Wine
Hey Rebecca,
Thanks for sharing your great experience with us. We're so glad to hear that you're happy with your Partner in Wine purchases and have managed to keep your drinks cool in the sunshine!
We hope you shop with us again very soon.
Reply from Partner in Wine
Hey Iain,
Thanks for leaving a review! Partner in Wine was made to keep drinks cool, so we're glad you've experienced exactly that since ordering.
We hope you continue to have a great Partner in Wine experience and shop with us again very soon.
Brilliant products
Brilliant products, excellent customer service - will be purchasing from you again
July 21, 2021
Reply from Partner in Wine
Hey Niki,
Thanks for leaving a five-star review! We're really glad to hear you were happy with both the products and service received when ordering with us and will be purchasing again.
We hope you continue to have a great Partner in Wine experience!
Reply from Partner in Wine
Hey Alice,
Thanks for leaving a review!
We're glad you were happy with your Partner in Wine bottle and hope you shop with us again very soon.
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The clip broke off a few weeks in.
July 21, 2021
Reply from Partner in Wine
Hi Laura, I'm sorry to hear about your negative experience. We are sending out free replacement lids to customers who have experienced this issue, and will be in touch via email. I do hope that this didn't affect the ability to keep your wine cool!
We hope that you have a far better experience this time round. As a small business we are reliant on amazing customers like yourself, if you do find time to update your review once you've had the chance to test out your new lid we'd be very appreciative.
Reply from Partner in Wine
Hey Samantha,
Thank you for finding the time to leave us a great review. We like to think our packaging adds a special touch to our products, so we're really glad to hear you were happy with your unboxing experience.
We hope you shop with us again very soon!
Top draw. Chin chin.
Very nice people to deal with. Great products and after sales service. Highly recommended.
July 21, 2021
Reply from Partner in Wine
Hey Simon,
Thanks so much for leaving a review! We're glad you were satisfied with your order and customer service received.
We hope you shop with us again soon and continue to have a great Partner in Wine experience.
Unfortunately my partner in wine leaks
Unfortunately my partner in wine leaks! The first time I used it,
I put it upright in my bag and it fell on its side and emptied into my bag.
The quality isn’t amazing either. A great idea but more investment into the quality perhaps.
July 21, 2021
Reply from Partner in Wine
Hi Cathy, I'm so sorry to hear about your negative experience, as a gesture of goodwill we'd like to offer you a replacement in the colour of your choice! We'll be in touch via email.
We hope that you have a far better experience this time round. As a small business we are reliant on amazing customers like yourself, if you do find time to update your review once you've tried out your lovely new PIW we'd be very appreciative.
Thanks! Lucy
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Hello chilled rosè on the go…
Love the bottle, swift postage and I can now enjoy rosè in the sun.
What’s not to love?!
July 14, 2021
Unprompted review
Reply from Partner in Wine
Hey Olivia,
Thanks for sharing your great experience with us. Partner in Wine was definitely made for rosé, so we're glad you've been able to keep your wine cool since ordering.
We hope you shop with us again soon because as we always say - one bottle is never enough!
The perfect gift!
Amazing product, it’s now my go to gift for friends and everyone loves it. Good delivery information and beautiful packaging!
July 14, 2021
Unprompted review
Reply from Partner in Wine
Hey Victoria,
Thanks so much for your review. We're really glad to hear that your love for Partner in Wine has been extended to your friends! Hopefully our packaging elevated the gift unwrapping experience for your recipients.
Please don't hesitate to shop with us again very soon - everybody needs a Partner in Wine in their lives.
Fabulous Idea!
This is such an amazing Idea I don't know why it has taken so long to design. We have just had a long car journey and took our Partnerinwine tumblers with us and the drinks stayed cold for the whole journey. They are so versatile and suitable for all occasions.....Picnics, trips to the beach & park & long journeys by any form of transport, or just on a shopping trip. They are not only for soft drinks...as the name suggests they are great for holding wine....So what's not to like..... we even have the bottle! Delivery is very quick and so are the members of the team. I messaged them and had a reply almost by return. Fantastic company....So what are you waiting for get your Partnerinwine tumbler and bottle NOW!
July 9, 2021
Unprompted review
Reply from Partner in Wine
Hey Libby,
Thank you so much for your kind words. As a small business, it really goes a long way!
It's also great to hear when a customer has a great Partner in Wine experience. We're so happy your drinks stayed cool on your travels and hope you find the time to shop with us again soon!
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