The part was not perfect. We had to use the gasket from our old one as the new parts gasket leaked sending water all over the kitchens oak flooring . After that all was well. So make sure your gaske... See more
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I randomly started cleaning my oven and noticed that the seal was dirty and falling apart. I went to Home Depot and they did not carry it in store. I looked online and called customer service and she... See more
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I love this store. It's the best place to find quality oem parts for your household appliances at an affordable price. The shipping was fast. The parts are original manufacturer equipment so you know... See more
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My Bosch dishwasher door would not close; found a Youtube video that said I needed a new Spray Arm. PartSelect has a search criteria to enter the brand and model number to verify the part will fit yo... See more
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Company details
Information provided by various external sources
We have a passion for DIY and home repairs. We don't just sell parts – we provide the tools to help you at every stage of your repair from diagnosing the problem to installing the part. Our mission is to become the ultimate home repair resource for do-it-yourselfers. Our site is safe, secure and accredited by the Better Business Bureau. PartSelect.com ships from over 30 locations throughout the US - ensuring fast, reliable service across the country. You can call us at 1-888-260-4310 or email us at CustomerService@PartSelect.com.
Contact info
415 Willow St, B2N 6T2, Truro, Canada
- 1-888-738-4871
- CustomerService@PartSelect.com
- www.partselect.com
4.4
Excellent
10K reviews
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I don't recommend this site
I didn't receive what I ordered, waste of money and time
March 12, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for bringing this to our attention. We understand how frustrating it is to receive something different than what was expected, and we’re sorry for the inconvenience this has caused.
A return has been set up so the parts can be sent back to our warehouse. Once they arrive and are processed, a refund will be issued. We appreciate your patience while this is completed and thank you for giving us the opportunity to make this right.
DIDN'T GET THE PART ON TIME
What went wrong? Shipping! I ordered on Monday and paid the extra for to 2-3 Day Shipping. It's Thursday now and they are expecting to deliver next Tuesday!! I needed that part before the weekend. That's why I paid the extra to get it here.
PartSelect's solution? Refund me the DIFFERENCE between 2-3 day shipping and 7 day shipping, which is $1.50. REALLY???? That's your solution?? How about refunding the shipping??
While I was writing this review, I called PartSelect back and talked with Heather. She "handled" me very well and ultimately refunded the balance of the shipping. She pointed out that PartSelect did their job correctly. It was FedEx that failed. I agree with that statement, but also think that PartSelect should get a refund from FedEx for their failure to deliver on time.
Regardless, I'm still without the part I need. Sheesh!
March 12, 2026
Unprompted review
Reply from PartSelect
Hello,Thank you for taking the time to share your experience. We understand how frustrating it is when a part you were counting on doesn’t arrive in time, especially after choosing expedited shipping because you needed it before the weekend. That kind of delay can really disrupt your plans.
We’re glad to hear that Heather was able to assist and make things right regarding the shipping cost. While we do our best to process and ship orders quickly, we know that doesn’t make the situation any less disappointing when a carrier delay prevents the package from arriving when expected.
Your feedback is truly appreciated, and we’re sorry for the inconvenience this caused. We hope the part reaches you soon so you can get everything back up and running.
Update and partial retraction
This is a partial retraction. After learning I had made some statements about the accuracy of the bulb's suitability, I hereby retract those statements. However, my critique of the shipping charges remain.
See Below.
Could not find a replacement bulb for Whirpool gas range. The Whirlpool website referred me to PartsSelect. (note, on hold at Whirlpool for over two hours and the calls dropped).
Went to PartsSlelect. I put in the model number of my range. A bulb showed up as the 'correct' bulb.
1. $44 for a light bulb?
2. $14 to ship a light bulb?
3. Called Parts Select to confirm. Yes, I was told, it's the right bulb.
4. Bought the bulb, ate the rip-off shipping and handling ($14, really?)
5. It was the correct sized bulb. The original bulb did not fit due to an unknown condition in the oven, which has since been repaired. Found the same bulb on Amazon, $33, but free shipping.
6. Asked to for refund and return.
7. Got the label and instructions.
8. Found out I HAVE TO PAY TO RETURN MY $44 + $14+tax Where in that $14 is there not enough money to cover a return?
9. Amazon was free.
March 10, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration this caused, especially after the difficulty you already had trying to get assistance elsewhere.
We understand how disappointing it is to order a part that was expected to fit your range only to find that it doesn’t. That’s certainly not the experience we want for our customers. Our catalog is built using manufacturer information tied to model numbers, but there can occasionally be variations that make identifying the exact part more challenging.
We also recognize your concerns regarding pricing and shipping. While part and shipping costs are determined by a variety of factors, we understand how these charges can feel especially frustrating when the part ultimately does not resolve the issue.
If you still need help identifying the correct bulb for your range, we would be glad to review the model information with you and help locate the proper replacement. Our goal is always to make sure customers receive the right part and have the support they need along the way.
Ice maker replacement
Ordered a replacement ice maker for our refrigerator. Installed it and it works great. Fast service too
March 8, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience! We’re glad to hear the replacement ice maker worked perfectly after installation and that your order arrived quickly. We appreciate you choosing our site for your refrigerator part and are happy everything went smoothly.
It was exactly what I needed and fit…
It was exactly what I needed and fit perfectly! It came quickly and was great!
February 2, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience! We’re glad to hear the part was exactly what you needed and that it fit perfectly. It’s great to know everything arrived quickly and worked out so well. We appreciate you choosing us and taking the time to leave your feedback!
Perfect fit
I was worried that the part wouldn't work, but it was a perfect fit. It was also reasonably priced and arrived quickly!
February 4, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience! We’re glad to hear the part was a perfect fit and that it arrived quickly. It’s great to know you found the price reasonable as well. We appreciate you taking the time to leave your feedback and are happy we could help get things working again.
Squeaky noise from dryer solved
The parts needed to make the repair to the dryer were available. they also shipped quickly within 3 days and provided a video on how to do the repair as well! My dryer no longer makes the squeaky noise and it was easy to repair. Thank you
February 12, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience! We’re glad to hear the parts arrived quickly and that the repair video helped make the process easy. It’s great to know your dryer is running smoothly again and the squeaky noise is gone. We appreciate you choosing us for your repair needs.
I ordered the part number I needed for my dryer element
I ordered the part number I needed for my model of dryer and I received the exact part I wanted. I’ve ordered from another popular parts site before and they sent me a different part without even telling me. So I was pleased to get the exact part that I wanted. Great delivery speed and the part works great.
February 2, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience! We’re glad to hear that you received the exact part you needed for your dryer and that it’s working well. It’s great to know the ordering process went smoothly and that the delivery met your expectations. We truly appreciate you choosing us for your repair needs and taking the time to let others know about your experience!
We were able to get the exact part we…
We were able to get the exact part we needed. Thank you!
February 4, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for your feedback! We're glad you were able to find the exact part you needed. We appreciate you choosing us and look forward to helping with any future parts needs.
They carry the parts I need for…
They carry the parts I need for maintenance around the house. Parts arrive without delay and they provide good how to videos.
February 10, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience. We’re glad to hear that you’re able to find the parts you need for your home maintenance projects and that your orders are arriving promptly. It’s also great to know that the how-to videos have been helpful along the way. We appreciate you taking the time to leave this feedback.
Reply from PartSelect
Hello,
Thank you for the great feedback! We’re glad to hear that your orders arrive quickly and that our website makes placing orders easy. We work hard to keep the ordering process simple and efficient, so it’s wonderful to know that your experience reflects that. We truly appreciate your support!
Prompt Delivery, Quality Parts, Reasonable Pricing
They generally have the parts that I am looking for, and thus far each time have delivered promptly upon placing orders and quality of replacement parts are of OEM quality.
February 11, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience! We’re glad to hear that you’ve consistently been able to find the parts you need and that your orders have arrived promptly. It’s great to know the quality of the replacement parts has met your expectations as well. We truly appreciate your feedback and your continued support.
Excellent experience
The website was easy to navigate. We found our part and a very helpful video instructing us how to install. It fixed our washing machine and it runs like new now.
February 5, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience! We’re so glad to hear that the website was easy to navigate and that you were able to quickly find the part you needed. It’s great to know the installation video was helpful and that your washing machine is running like new again. We appreciate you taking the time to share your feedback and are happy we could help get your appliance back up and running!
Excellent company
They had the exact replacement part and shipped it promptly. Excellent!
February 1, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for the kind words! We’re glad to hear you were able to find the exact replacement part you needed and that it arrived quickly. We appreciate you taking the time to share your experience and look forward to helping again whenever you need parts in the future.
Delivery shipped and not shipped
I ordered a part that said delivery date about 3/4/26. I then received an email that said part shipped and included the tracking number. after a couple days I checked the tracking number, and it said, "awaiting item". I checked today 3/3 and still said "awaiting item". I sent an email inquiry to see if it has been shipped and received the reply,
"According to our records, your part is still on order from the manufacturer. Shipments are made at the manufacturer’s discretion, and unfortunately, we have no control over the timing of their delivery. Please be assured that we are committed to keeping you informed throughout the process and are making every effort to expedite your order.
Typically, when a part is placed on backorder, it means the manufacturer has depleted their stock and needs time to produce more. This often results in an extended wait, which can range from a few weeks to a month or longer. We will update you as soon as we receive new information from the manufacturer
We apologize for any inconvenience this may cause and appreciate your patience. If you would like to make any changes to your order, please don’t hesitate to let us know."
I went online to customer service to cancel the order, and it say's item shipped and I can't return it. Call the company and spoke to someone in customer service and even though they read the email to me, they say that it shows it has been shipped and that the email must have been wrong. I told them to check the tracking number, and it will say that awaiting item, but she said no it has been shipped or they wouldn't have a tracking number and that I would have to wait for it and then return it if I didn't want it. Then she hung up on me.
March 3, 2026
Unprompted review
Reply from PartSelect
Hello,
We’re very sorry for the confusion and frustration this situation caused. We understand how upsetting it is to receive conflicting information about an order, especially when you were simply trying to confirm whether it had shipped or cancel it.
First, we sincerely apologize that you received an incorrect email stating the part was still on order from the manufacturer. That message was sent in error. Your order has in fact shipped, which is why a tracking number was generated and the order shows as shipped in our system. We regret the confusion this caused and understand why it led to understandable concern.
We’re also very sorry to hear about your experience during the phone call. That is not the level of service we expect to provide, and we appreciate you bringing it to our attention.
Your feedback is important to us, and we will be reviewing this internally so we can prevent similar miscommunications in the future. Thank you for your patience while we work to improve the experience for our customers.
Easy to select and order
Easy to select and order. Quickly shipped and same quality as the original i replaced.
March 2, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for your thoughtful feedback. We’re glad to hear that you found the ordering process simple and that your part arrived quickly. It’s especially great to know the quality met your expectations and matched the original. We appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Reply from PartSelect
Hello,
Thank you for your great feedback! We’re so glad to hear that you found the process easy and that the installation instructions made everything simple to follow. Providing clear, helpful information is important to us, and it’s great to know that it made a difference in your experience. We truly appreciate you taking the time to share your thoughts!
Easy to order
Easy to order. Agents know what they are talking about. Part worked like a charm.
February 1, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for the great feedback! We’re glad to hear the ordering process was smooth and that our team was able to provide knowledgeable support. It’s even better to know the part worked perfectly for you. We appreciate you taking the time to share your experience and look forward to continuing to serve you.
The part was well packed and delivery…
The part was well packed and delivery was fast. Shipped out the same day. Would highly recommend to use partselect.
February 6, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for sharing your experience! We’re so glad to hear your part arrived quickly and was well packed. Our team works hard to process and ship orders promptly, so it’s great to know that made a positive impression. We truly appreciate your recommendation and your support!
OEM replacement icemaker…
Exact OEM replacement icemaker delivered in 2 business days. Installation quick and easy. 👍
February 2, 2026
Unprompted review
Reply from PartSelect
Hello,
Thank you for your review! We’re glad to hear the OEM replacement icemaker arrived quickly and that installation was smooth and easy. It’s great to know everything worked out exactly as expected. We appreciate you choosing us and taking the time to share your experience!
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