Michigan Powersports, Inc. Reviews 3

They don’t accept defective new parts for return or exchange. I purchased a new sprocket and chain set. The rear sprocket and chain were fine, but the front sprocket didn’t fit, it was defective. After 6 emails they said they won’t accept the return /exchange and that I should have returned the defective item BEFORE trying to install it. The logic is circular.

It’s a $24 part and now they have a bunch of bad reviews for not honoring their “fitment guarantee.” The company needs basic customer service training, I would have written a glowing review if they honored their guarantee.

DO NOT ORDER ANYTHING FROM THEM!!

After I looked up my mx bike make and model on their website and ordered a tank that seemed like it fit because it was the first one that showed up but did not. I contacted them and they said it’s my fault and I must pay for the return shipping. I sent it back and now they have had my tank for 4 business days and I have not seen a refund yet. I sent the package back with all the info on the side of the box in clear view. After looking at the google reviews I wish I never ordered from them. People saying they send stuff to the wrong address, cancel orders, don’t refund people for parts the arrived broken. Are they waiting for someone to sue them for bad business practices? They have a 1.5 star review rating on BBB and a 3 star on google. I would steer clear from them and never order from their website.