PartSouq Reviews 

785
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were somewhat happy with their experience overall. Many loyal customers frequently praise the remarkably fast delivery times and reliable international shipping services provided by the business. Consumers also appreciate finding genuine original parts easily through detailed online diagrams, making the overall ordering process extremely straightforward and secure. Some reviewers were not happy with unexpected high customs duties and additional shipping fees billed separately long after delivery. Furthermore, some people also noted that specific spare parts for older vehicle models can sometimes be quite difficult to locate in stock, which can occasionally impact their ongoing vehicle maintenance projects.

What people talk about most

Product

Reviewers highlight great satisfaction with the product, noting that items arrive in excellent condition, are... See more

Delivery service

Users describe positive interactions with delivery service, praising fast and efficient shipping times that... See more

Price

People report ambiguous experiences with price, as opinions are heavily divided. While many customers... See more

Service

Reviewers share mixed feedback about the service. While many consumers praise the fast, efficient, and... See more

Order

Clients share ambiguous opinions on order processes, noting both efficient transactions and frustrating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From Perth Western Australia. I buy at least weekly from Partsouq and have done for many years now . Compared to buying locally and interstate the service is remarkable. Communication is so fast ,... See more

Rated 5 out of 5 stars

Seeing price, item weight, stock availability and then shipping cost at checkout is great. Good quality genuine parts at great prices the first time I ordered and have now returned for a second time... See more

Rated 5 out of 5 stars

Excellent prices, makes buying genuine parts the easy choice. Fast delivery, usually arrives at my door in Australia before locally ordered parts would and has never been longer than 4 days.

Rated 5 out of 5 stars

Order process quick and secure. Great options for expedited delivery if required. Always very well packed and great prices on items and delivery. My go to for Toyota parts but other manufacturers also... See more


Company details

  1. Auto Parts Store

Written by the company

PartSouq.com Auto Parts Around the World


Contact info

3.7

Average

TrustScore 3.5 out of 5

785 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(785)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Good

Good : quick send, correct parts, some times good prices

Bad : missing parts , sometimes bad prices

March 19, 2024
Advertisement
Advertisement
Rated 4 out of 5 stars

Greetings

Greetings, everything is fine with all the spare parts that I have bought, but there are brand models that you do not have spare parts for

February 17, 2024
Rated 5 out of 5 stars

Easy auto parts shopping

Shopping for auto parts on this site is very simple and straight forward and the options and different prices that's available makes it more interesting and shipping is worldwide with reasonable time.

January 20, 2024
Advertisement
Rated 5 out of 5 stars

Great Service

Well packaged and wrapped parcels, quick refunds if part not in stock and without having to ask or chase for money , and fast delivery to the uk

January 20, 2024
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look