partypoker Reviews 877

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed strong dissatisfaction with the website's functionality, citing frequent lag, disconnections, and an outdated interface. They also reported significant issues with the product, specifically the poker game, which many found to have problematic mechanics, leading to consistent losses and an overall poor user experience. Reviewers frequently mentioned concerns regarding the game's transparency and fairness. Some people also felt that the pricing structure was not justified given the quality of the experience. However, a few other people also felt that the sports betting section offered a positive experience, with some successfully winning money there.

What people talk about most

Website

Clients share negative opinions on the website. Many reviewers describe it as the "worst site by far," with... See more

Product

Reviewers express strong dissatisfaction with the product, particularly highlighting concerns about rigged... See more

Competition

Customers consistently note ambiguous experiences with competition. Many reviewers express frustration,... See more

User experience

Consumers find the user experience to be negative. Many reviewers express frustration with the platform's... See more

Price

Customers had negative experiences with price. Many reviewers feel that the prizes are diluted, with some... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This online poker site is absolutely dissgusting they rttp or rng is rigged very bad is that bad that you can predict next card ... due to low volume the site is about 50% of bots so it's unplayable .... See more

Rated 1 out of 5 stars

Once again go allin with nothing and you will win.Why does this site not address negative reviews just goes to show that party poker knows how horrendous it is any site that doesnt reply to negative r... See more

Rated 1 out of 5 stars

This site is rigged to the highest level, I play many sites and the way the poker is played on this site is ridiculous. Anyone who wants to risk there money you would be very foolish, any other site b... See more


Company details

  1. Betting Agency

Written by the company

Play online poker at PartyPoker.com. You'll find Texas Hold'em, Omaha, Omaha Hi/Lo, 7 Card Stud; 7 Card Stud Hi/Lo. Huge Poker Tournaments and a Free Poker School. Choose the free poker software download or our new no download play in your browser poker game.


Contact info

1.2

Bad

TrustScore 1 out of 5

877 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very sketchy site

Very sketchy site. They make it so you have to split withdraws through 2-3 payment methods. But half the time 1 or 2 of those methods are down. So you want to withdraw 500 but it only lets you withdraw a third of that and the rest gets reapplied to your account without any notification so when your playing you don't truly know your bank role. Before you know it you don't have any withdraw left. Very sketchy do not trust.

November 5, 2022
Unprompted review
Rated 1 out of 5 stars

The have stole 1075$ they are keep…

The have stole 1075$ they are keep saying we trying to sort it out 1 month now noone in charge to give me my money the worst company that I ever deal with don't trust them they are thief's
TTHIEFS still one month and haven't received my money the are claiming that they proceed with the withdrawal but no receipt I am waiting 1 month to receive my money and still nothing worst service ever

October 20, 2022
Unprompted review
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Reply from partypoker

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Party Poker. If you can contact us via Twitter, we'll be able to take a look for you and discuss this further.

Twitter: https://rb.gy/rfssgc

Rated 1 out of 5 stars

Poor payouts

Please do not play the casino on party poker, I played fishing frenzy the big catch all started off well I hit the jackpot game within 20 spins, there are 3 jackpots on this game and the same jackpot game covers all jackpot slots on this site, so I hit the jackpot game the jackpots are made up of 3 jackpots gold silver and bronze, gold being around 1.2m silver around 25k and bronze around 1k so I'm in and I'm thinking nice I might actually win some real cash here so I start playing my jackpot game I spin and the goal is to fill up your 15 reel slots with golden crowns so I spin and fill up the screen with around 9 of these crowns, then the game lls me to choose one of 4 bonus games so I choose one of these and all of a sudden bam, it kicks me out of the game mid game for no reason so after re-loading the game I'm still in I think ok must have just been a glitch let's carry on, so I choose one of these 4 bonus games again and this time it spins and fills up my 15 square grid to about 12 crowns I think nice this looks good so then the game tells me to choose again so I choose one of the 4 boxes it says collect...how much did I win? Bear in mind this is the jackpot game on this slot and playing this game on other sites relentlessly I've never had all five jackpots drop in and never made it to this game before in over a year of playing this same jackpot King game that covers many sites, gala slots, William Hill, Ladbroke, 888 poker, ....I won £4.....£4 please please please don't waste any more of your cash on these sites they are an absolute joke they are obviously only there to take money and from experience I must have lost ove 10k on these sites over the last year, I'm not even bitter it was my choice to play the sites and no one made me spend my cash here but come on play fair and stop blatantly ripping people off I'm actually embarrassed I've fell for this scam and I really honestly don't know how these governments keep letting this go on, hmm unless there involved in this and its state run corruption stay safe be wise and don't put anymore of your cash on to these sites I've learnt the hard way I'm afraid.

October 18, 2022
Unprompted review
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Reply from partypoker

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at PartyPoker. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

Reversed my withdrawal didn’t tell me

Reversed my withdrawal didn’t tell me - put back into poker account but didn’t notice as balance was going up and down from using

Gambling commission banned reversing withdrawals - you can’t do this surely

October 13, 2022
Unprompted review
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Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@partypoker.com. Please quote Ref ID SM00587 in this email and we will gladly look into this for you.

Rated 5 out of 5 stars

There is nothing wrong with the site…

There is nothing wrong with the site I’ve been playing poker on it for years, never had any withdrawal issues it usually takes up-to 4 hours onto my bank card but sometimes is in within a couple hours. The customer service are good they reply back by email to me quickly, the fishing frenzy megaways is a fun game. They also look out for you too with monthly spending limits loss limits etc.

October 3, 2022
Unprompted review
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Reply from partypoker

Many Thanks for your feedback, we're pleased to hear you're enjoying your experience playing with us here at Party Poker.

Rated 1 out of 5 stars

PARTY POKER RIGGED 24/7 365

the games rigged big stacks always seem to knock smaller stacks out who have the better hand with absolute trash hands time and time again.

Party Poker are crooks with there programming avoid allin preflop against bigger stacks late on. Also they have a promotion that when you play fast forward cash games of 0.5/0.10 blind for any pocket pictures cards dealt you get a box to pick from. Well i got 3 pocket pairs AA KK JJ and only got one box to open when your entitled to 3. Emailed them still no answer!

There Poker software isn't RNG its more like RIG for "rigged" the game isn't fair if your winning to much there programme will pick up on it and put on a serious BAD BEAT programme! I'm surprised sites like this are still up and running and getting away with this kind of misconduct

September 15, 2022
Unprompted review
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Reply from partypoker

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

Full of bots or in-house players

Full of bots or in-house players, that every time can beat your hand, even with only a 2% chance they hit. - AND YOU JUST KNOW IT. It's every time. Sometimes they give you a GOOD RUN, but after that, you lose everything. Every user bot is so easy to recognize. They always have names like "WheelChair82" RandomWord12 Always AlphaAlphaNumber or AlphaAlpha_Number. Either a big bot ring or in-house players. But nobody does anything about it.

Don't believe what they are cable of? Just see their "Poker Whiz"-tool. Their huge AI system will make you lose if you don't play like the 'book'. It's so OBV.

We are trying to collect everything we can and we are a bunch of people that are investigating this together, and we will go after you all.

Their RNG system is different from what they actually run. They have software they show to get the qualification certificate, and one they back up once they are done.

They have then invented the term "Variance" which magically suddenly prevents you from winning. But it's not the software, it's the variance, right??? HAHAHA!!

Just because you make a lot of money, doesn't mean you have all the power you want and can cheat people with your fancy software. We will soon see PartyPoker bankruptcy due to their real reveal.

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

The number of 5-10% hands that hit on…

The number of 3 -10% hands that hit on the river is ridiculous. Ive been playing on this site for well over a year and I'm starting to get tired of the continuous all in calls with air that hit bizarre straights on the river or backdoor flushes. Yes Im a wining player but I'm sure the bellcurve for my hand history would show that the stats don't quite follow as typical. In the past week I have lost AA to trips more times than I care to imagine. The players are always £1K or £2K in the red.

I suggest everyone gets poker tracking tools to see the variance this site generates isn't typical. Im leaving this site

August 26, 2022
Unprompted review
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Reply from partypoker

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

regulated but don’t meet regulatory deadlines

I know Partypoker are regulated but what’s the point if you don’t comply with regulations? I worked in the legal team of a company that provided services that were regulated by the Gambling Commission so I know companies are expected to deal with a complaint within 2 months and a data protection legislation Subject Access Request within one month. Party poker failed to meet both deadlines despite being provided with screenshots and video of the issue.
The max penalty for breaching data protection legislation in the UK is £10m or 2% of global turnover, whichever is higher. If party poker are unable or unwilling to comply with data legislation, any issue you have will be way down in their priority list.
Incidentally, slow resolution of issues seems to be something of a theme. If you look into the bug on their Fast Forward tables that negatively affected customers and the amount of time it took to resolve once known, you might think twice about playing on this site.

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

Really Bad Poker Rigged

Hi I have played on line poker and real poker for about 15 years. My experience with Party Poker was the worst 3 Months of my Life. Lost at Least 4,000 Us Dollars in 3 Months trying to find out a solution. My worst was in a Cash Game 100US and I Have AA, My oponent AQ. AQ raises I re Raise they Raise to about 30 US and I Shove. THEN once the 100 Dollar all in is made it Gives the option to pull out and AQ goes with it Not even suited mind you. Flop is QQ Never has this happened to me STAY WAY AWAY from this site

July 26, 2022
Unprompted review
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Reply from partypoker

We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Partypoker.com. If you can contact us via Facebook or Twitter, we'll be able to look for you and discuss this further. https://rb.gy/rfssgc

Rated 1 out of 5 stars

PartyPoker decided to ban my account…

PartyPoker decided to ban my account without an explanation, I tried to contact them to reopen it and ask why it has been banned and all they said was they can ban an account without giving an explanation and if I try to open another one the funds will be confisticated. This company is not trustworthy, if you want your account to be banned for no reason then sign up with them. You are better off with Poker Stars or 888 poker. You will get better customer service.

July 22, 2022
Unprompted review
Rated 1 out of 5 stars

Tickets won but disappeared

I am classed as disabled. Not moaning just glad to be alive. But I am in & out of hospital on a Weekley basis.

Tournament tickets disappeared when I was in hospital.

I sent 6 emails asking werw these had gone.

One of the tickets was for 125 dollars

The next thing my account has been closed. An on the e mail it said I had closed it ????

Can anyone tell me what's the score with this site or should I just stay away ????

July 19, 2022
Unprompted review
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Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@partypoker.com. Please quote Ref ID SM00497 in this email and we will gladly investigate this for you.

Rated 1 out of 5 stars

Just the worst

Just the worst, stay away, read the reviews. Nothing more to be sad.

July 15, 2022
Unprompted review
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Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us on Facebook or Twitter so we can work to resolve any issues you have. https://www.facebook.com/partypoker ; https://twitter.com/partypoker

Rated 4 out of 5 stars

No hand histories

It seems since leaving a negative review the dark overlords have disabled the "Doom Switch" and enabled the "Boom Switch". Live games and even Zynga play like a superuser account. Note: THIS IS SATIRE. However, withdrawals are fast. In the name of integrity I wish Hand histories would return

July 14, 2022
Unprompted review
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Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us on Twitter so we can work to resolve any issues you have. Twitter: https://rb.gy/rfssgc

Rated 1 out of 5 stars

Disaster..

Disaster... after winning 3000eur they said i gave wrong info about my bank account.. after that now is 4 weeks that im trying to get my money.. answer is all the time same please give us a little more time we are looking into it... and after reading this I highly doubt that I will get my money. If anyone has same experience please do tell... gambling commison does that exist? Can a player turn to anyone to get his money back?

As I said I have sent Partypoker mail from their response below but result is stil the same-we said you need to be patient your withdrawal is in final stage - that has been said to me for like 14 days now. Still no improvement... when and if I get my withdrawal I will write an update.

July 11, 2022
Unprompted review
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Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@partycasino.com. Please quote Ref ID SM00481 in this email and we will gladly look into this for you.

Rated 1 out of 5 stars

Not a true representation of what poker is.

Forget everything you have learned about poker when coming onto this site. It's more like a slot machine. Everything is apparently 'random' which I doubt. But poker is a game of probability NOT randomness. Fun place to waste disposable income. Definetly not somewhere to play if you want to win money. Bad beats are ridiculous. And the site is full of bot players...

June 27, 2022
Unprompted review
Rated 1 out of 5 stars

Now there's no customer care no chat…

Now there's no customer care no chat facility working and to make matters worse I now need to sign up to a third party if I want to use a paysafe voucher. I have to give them my photo and allow them to do as they wish with that full photo and address details. Big f..n brother for ten quid. I'm just about to pack it in its a joke playing these sites now. How much do they make from the 3rd party
Absolute farce.

June 19, 2022
Unprompted review
Rated 2 out of 5 stars

Not for PLO

I give just 2 stars from the point of a PLO player, as the action is slim and the rake is too high for PLO.

They don't have a waiting list for regular tables and I have no time to keep looking when a seat might open or start tables with someone, less so with their rakes.

The rakeback amount depends on country and one gets it by week, so the only way to benefit, is to focus one week here, that's not the way I prefer playing.

The mobile play is for one-tabling fast poker only, as PLO, as it is not good and all the goodies missing from Windows. One needs to mirror to mobile, and it isn't working as well as one might need to operate it with a mouse, and that's not the best combo for mobile play.

So, Party isn't getting much to any action from me, as the competition offers it better.

June 14, 2022
Unprompted review
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Reply from partypoker

Thank you for your feedback – We're sorry to hear you've not had the positive experience that we'd want you to have here with us at Party Poker. If there is anything we can assist you with, please contact us via Twitter, we'll be able to take a look for you and discuss this further.

Twitter: https://rb.gy/rfssgc

Rated 1 out of 5 stars

Bots

Bots, no human..It is a scam, do not put your money or you will lose it. Partyfake

June 8, 2022
Unprompted review
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Reply from partypoker

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Party. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

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