partypoker Reviews 877

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed strong dissatisfaction with the website's functionality, citing frequent lag, disconnections, and an outdated interface. They also reported significant issues with the product, specifically the poker game, which many found to have problematic mechanics, leading to consistent losses and an overall poor user experience. Reviewers frequently mentioned concerns regarding the game's transparency and fairness. Some people also felt that the pricing structure was not justified given the quality of the experience. However, a few other people also felt that the sports betting section offered a positive experience, with some successfully winning money there.

What people talk about most

Website

Clients share negative opinions on the website. Many reviewers describe it as the "worst site by far," with... See more

Product

Reviewers express strong dissatisfaction with the product, particularly highlighting concerns about rigged... See more

Competition

Customers consistently note ambiguous experiences with competition. Many reviewers express frustration,... See more

User experience

Consumers find the user experience to be negative. Many reviewers express frustration with the platform's... See more

Price

Customers had negative experiences with price. Many reviewers feel that the prizes are diluted, with some... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This online poker site is absolutely dissgusting they rttp or rng is rigged very bad is that bad that you can predict next card ... due to low volume the site is about 50% of bots so it's unplayable .... See more

Rated 1 out of 5 stars

Once again go allin with nothing and you will win.Why does this site not address negative reviews just goes to show that party poker knows how horrendous it is any site that doesnt reply to negative r... See more

Rated 1 out of 5 stars

This site is rigged to the highest level, I play many sites and the way the poker is played on this site is ridiculous. Anyone who wants to risk there money you would be very foolish, any other site b... See more


Company details

  1. Betting Agency

Written by the company

Play online poker at PartyPoker.com. You'll find Texas Hold'em, Omaha, Omaha Hi/Lo, 7 Card Stud; 7 Card Stud Hi/Lo. Huge Poker Tournaments and a Free Poker School. Choose the free poker software download or our new no download play in your browser poker game.


Contact info

1.2

Bad

TrustScore 1 out of 5

877 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The worst online poker experience possible

Great tourniments and omaha which is lovely.

However, and a BIG however?

There's no point having great games and tourniments if your app is rubbish and crashes and if you offer an unrealistic experience of the game called poker.

When playing on Party poker it doesn't feel anything like real poker. In 10 hands you'll likely see 6 hands of straight flushes and full houses.

You'll be dealt incredibly good hands (such as AA KK AK) and inevitable be pulled into an all in by another player with something terrible (such as 29 63 J2) who will 95% of the time win on the 5th card getting one of these full houses or a hamd that would be almost impossible to hit.

Poker is a game of probability NOT luck. It's a game that any real poker player will say is a game of skill yet no probability factor is taken into consideration and a (supposed) random generator is used. This isn't realistic for poker.

You will join penny tourniments that offer tickets for larger tourniments. You seem to always do well in these until there is a serious prize involved and then the silly beats happen again.

September 9, 2023
Unprompted review
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Reply from partypoker

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at PartyPoker. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however, the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. THIS COMPANY WILL SCAM EVERYTHING OUT OF YOU.. JUST A QUICK ONE TO TRY MESSAGE CUSTOMER SUPPORT AND ASK IF THEY HAVE BOTS RUNNING IN THEIR GAMES. I DID IT AND THE RESPONSE I GOT WAS A COMPLETE AVOIDENCE OF MY QUESTION. TAKE YOUR MONEY AND RUN

September 1, 2023
Unprompted review
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Reply from partypoker

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial. 

Rated 1 out of 5 stars

Partypoker doesn't work and sometimes they don't pay out wins!

I have used PartyPoker for 12 years.

I just won 3 free spins on their "Daily free spins wheel". I used those 3 free spins on the game it said to use them on "Gold Fish Fortunes." I won £1 on the second spin. I won nothing on the other 2 spins. I left the game. Normally £1 gets credited to my account. This time NOTHING got credited.

I complained to their customer service. They said that on their system I never won the £1 and that I hadn't even played Gold Fish Fortunes and used my free 3 spins!

Zdravko was the customer service agent I spent 30m talking to trying to get my £1. He said on their system they couldn't see it, so they wouldn't award me the £1! They couldn't see that I had just played and used the 3 spins and won a quid. So they refused to pay out.

I've had this happen twice before where they wouldn't pay out a measly £1 win. This is the THIRD time. 3rd strike and I'm out. It's their software client that's the problem. My advice: don't play on Partypoker. They are rubbish.

I am now writing an email to the Gambling Commission as I have exhausted all other avenues. Maybe then they'll stop using faulty/fraudulent software.

AVOID AVOID AVOID!

August 9, 2023
Unprompted review
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Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@partypoker.com. Please quote Ref ID SM00892 in this email and we will gladly look into this for you.

Rated 1 out of 5 stars

Avoid Avoid Avoid!!!!

Avoid this site at all costs, they do not honour their sign-up bonus, nor do they pay out your balance when requested, they still owe me money and keep asking for the same documents time and again, saying they're not in the correct format or blurry, this is not right. Disgusting website. I intend to take them to small claims court.

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

I have been playing on this site for…

I have been playing on this site for some time now. I have noticed that around 99% of the time on pre flop all ins the player with most chips wins, regardless of the hands held by each player. This clearly eliminates the player with fewer chips from the game making him/her likely to spend more money on the site entering other games.
I have obtained screen shots of almost every all in hand as described and can produce this as evidence.
I would approach the Gaming Commission but they seem pretty useless when it comes to any form of complex investigation. Probably why this site and other online gaming sites like it get away with ripping people off!

July 31, 2023
Unprompted review
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Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@partypoker.com. Please quote Ref ID SM00878 in this email and we will gladly look into this for you.

Rated 1 out of 5 stars

SCAM!!!🚨🚨🚨

I am a long time player and member of Partypoker and after 4 years I can confirm it’s a scam and totally rigged. Their complaint response is quick but completely bs gaslighting on how they meet the corrupt cartel’s gambling requirements. If you’re about being a loser partypoker is perfect for you! SCAM ALERT 🚨

July 2, 2023
Unprompted review
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Reply from partypoker

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

party poker banned me when i told them…

party poker banned me when i told them i was disabled and all so added me to an exclusion list . ihis ia part of email they sent to me \
Cliodhna (Partypoker.com)

Jun 29, 2023, 16:59 GMT+2

Dear Roy,

Following the discussion that we’ve had with you, and with player safety at the heart of everything that we do, we’ve decided that it would be in your best interest to close your Entain Group account/s and share your details with operators participating in the GamProtect pilot, who will also close any accounts you have with them.

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

SHADY COMPANY

I highly recommend not wasting a single penny on this site. There seems to be a connection between the biggest SPINS winners, the PartyPoker staff, and the partypokerLIVE/BRS stable. For your own sake, avoid this shady company like the plague!

June 27, 2023
Unprompted review
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Reply from partypoker

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial. 

Rated 1 out of 5 stars

Today I decided to spend two hours of…

Today I decided to spend two hours of my time cleaning my computer registry of everything related to PartyPoker.
So this is the end of making a fool of me good luck to everyone who believes that they can play for fun on the PartyPoker site and especially those who will be played by Bots such as Shoorra etc.

June 25, 2023
Unprompted review
Rated 1 out of 5 stars

Can't win

Can't win. Looks rigged!

November 18, 2022
Unprompted review
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Reply from partypoker

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

Very very very bad slots never give…

Very very very bad slots never give jackpots in the bonus play and if you buy a bonus say for 20 euros you would be lucky to get 3 to 4 euros back 80% of the times rip off slots

May 28, 2023
Unprompted review
partypoker logo

Reply from partypoker

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have with us.

We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Please be kindly reminded that gambling is a game of chance and should only be for fun and entertainment.

The moment it stops being fun, please bear the following in mind:

• Gaming is a form of entertainment and not a source of income.

• Wager only as much as you can afford to spend on your entertainment without difficulty.

• Take regular breaks from gaming.

• Only play when you are calm and concentrated. Never play under the influence of alcohol, prescribed drugs or when you are feeling depressed.

• Never attempt to make up for losses with higher stakes.

Rated 1 out of 5 stars

Cannot withdraw even to the same card…

Cannot withdraw even to the same card using for deposit. Extremely disappointed that the customer services refuse to send the money back to the card I used to deposit money.

June 7, 2023
Unprompted review
partypoker logo

Reply from partypoker

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@partypoker.com. Please quote Ref ID SM00829 in this email and we will gladly look into this for you.

Rated 1 out of 5 stars

the site seem rigged like…

the site seem rigged like all...lol.....

i "win" 2.38 $ after 6 months exactly
as an very experienced poker player

they use to 100 % inhouse players, house bots etc.

always the same "players" have irreal "luck" in each and every tourney...

look for it , if you dont believe

long run stats and math never lie ! bt these online poker bandits...

and: on PartyPoker or Bwin poker you dont get 1 $ back for your poker play,
no rakeback ,
no points system...

they reward NOTHING

crap poker sites...

they lose more and more players, no wonder....

(the only good thing is: if i withdraw to my home bank account , i always got my funds fast...)

May 10, 2023
Unprompted review
partypoker logo

Reply from partypoker

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at PartyPoker. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

Not been here for a while.... Wont be here long!

Not been here for a while! I have only spent $20 and i feel like there is no hope here. It has to be the only platform the leaves a feeling of being violated.
The bad beats from what i can only assume is lead by BOTS (assumption).
Seems like there is an algorithm at play here and what ever you approach you are screwed unless your that lucky donkey that bets with nothing and hits the river every time with an epic bad beat. It happens too often not to be rigged. Not here to get rich in any form but there is no fun here and that is validated by the poor attendance compared to other sites.

Shame because the software is fluid and easy to navigate (all be it through empty tables LOL)

Party Poker are so short sited, its almost as if they are expecting to go bust and robbing as many people as possible..... who knows..... vote with your browser and dont say you werent warned ;)

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

They only want your money !

They only want your money !! One day you will win a lot… and the next week or Two the only things that happen is loosing and loosing and loosing… so you put more money and guess what you still loosing… and process start over… get off that app and all the other one…. They all crap!!!

May 17, 2023
Unprompted review
partypoker logo

Reply from partypoker

We're sorry to hear you've not had the positive experience that we would want you to have here with us at PartyPoker. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

How is it this company gets away with…

How is it this company gets away with fixing the games ? why are they not audited ? I have never seen so many hands rigged for the lower stack to lose ? I have never seen so many 4 of a kinds ? Only when the lower stack has a full house and then wham 4 of a kind. How is this Company not held accountable for this garbage ?

May 8, 2023
Unprompted review
partypoker logo

Reply from partypoker

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Party Poker. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

My account has been blocked after I won…

My account has been blocked after I won 807$ in a tournament. I been asked to sent documents for verification which I have done. I sent all the documents needed and they blocked the account for an ''irreversible business decision'' Absolute scam they have no reason to keep my account blocked

May 4, 2023
Unprompted review
Rated 1 out of 5 stars

Great idea but ruined by clowns that should not be working in this industry

They pay on time,but I referred my mom to them. She plays she gets sent an email while ahes playing in a 3$ bounty tournament. She is busy playing. With 2 people remaining they lock her out of the site despite the fact he has a healthy chip lead with 2 people remaining and it's a huge difference from first place and second place in a bounty tournament. And they do nothing. Its not computer error it's humans awarding the bounties and first place to the other player BECAUSE they wanted s pic of her debit card she used and ANOTHER COPY OF HER ID. and they did nothing to fix it . Anx will do nothing to fix it when they screw you .her review will be later today. I feel guilty for referring her to these clowns . Good company full if clowns that can't even tell someone is playing before locking them out over another copy of hee license!

May 3, 2023
Unprompted review

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