Party Puffin Reviews 

3,346
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered 15 juggling ball sets for daughters birthday party. Arrived in less than 48 hours. Excellent quality, significantly cheaper than other online retailers and Im really happy with my order. We've... See more

Rated 5 out of 5 stars

Placed an order late Monday evening and received this morning (Thursday). This is my 3rd time ordering from Party Puffin and I experienced speedy delivery on my first two orders too. There is so much... See more

Rated 5 out of 5 stars

I ordered a helium canister, foil balloons, bunting and ceiling swirls. The order arrived on time via DHL and was well packaged. Products were of great quality and looked great too. I had a fol... See more

Rated 5 out of 5 stars

I ordered beret hats, Im genuinely surprised by the quick service and well packaging! I needed the next day delivery, I did order before 2pm as advised. My order has just arrived at 9:50am. I'm v... See more

Company details

  1. Party Store

Information provided by various external sources

Puffin Puffin have been supplying party decorations and accessories for over 10 years. We cover almost any occasion - including childrens birthdays, adult milestone birthdays, hen party, anniversaries, wedding, engagement, hawaiian summer theme and more. All at amazingly low prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,346)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Ordered party goods arrived promptly…

Ordered party goods arrived promptly and was really please with the quality, so much cheaper then other Party supply web sites. I also had excellent customer service as I needed some additional bits and she lady sorted me out a first class delivery for me at a reasonable price to help me out. Will definitely use again

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Good prompt customer service.

Good prompt customer service. I ordered my party supplies and was delivered via Royal Mail within 2 days but then, I forgot 2 other small bits. I called them and they helped me with large envelope postage charge for the things and posted me such that I received first class before the party. I do appreciate it. Their products are reasonably priced so that helped a great deal. Keep it up!

February 25, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant customer service from Ben at Party Puffin

I am so impressed with the service from Party Puffin. I had never used you before, I came across Party Puffin on a google search as I am hosting a hen party for my very close friend. I received a voicemail not long after I had purchased my order to say one of my goods was no longer in stock. The item was a deck of truth or dare cards, Funny enough I actually accidentally bought two of the same product that was from a different seller, Ben from Party Puffin used his initiative and replaced the out of stock truth or dare cards, with another very similar dare card deck.

The fact I received a voicemail from Ben left me confident in the business. I was reassured my delivery will arrive on time and if I had any issues to get in touch. This is the type of brilliant customer service that keeps customers coming back. The goods arrived on time and the items are exactly what I wanted.
Thank you

February 6, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great!

Thank you
- packaging was great
- no missing items
- no broken or damaged items
Happy customer!
Keep up the great prices and great service!
Ps I wanted to post a pic of the products for review reference.

January 8, 2020
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Excellent

Excellent. Products arrived quickly and exactly as described. My child thoroughly enjoyed the party decorations.

December 14, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look