Passiontec Reviews 

1,173
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Perfect but for one thing - They didn't mention my name on the package...It was hard to get at the depot

Rated 5 out of 5 stars

I usually buy high-end equipment on Passiontec. Their prices are very competitive and the contact with the customer service very efficient ...

Rated 5 out of 5 stars

Everything alright, arrived on time. The postman didn't phone and let the delivery to the guard... ifend it was ok

Rated 5 out of 5 stars

product delivered on time, corresponding to the product description, everything is ok.

Company details

  1. Tool Store

Information provided by various external sources

Passiontec ✓ Prix abordables ✓ Haute disponibilité ✓ Livraison rapide ✓ Paiement flexible ✓ Service fiable.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,173)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

Broken inserts in macpak.

Ordered three times on this website, three different makita products in macpak.
On all orders, the insert were broken due to the absence of packaging, preventing the tool from braking the insert.
The customer service replied all times, sending back a new insert, but after this 100% fail, it's maybe more economous and ecological to just improve the packaging.
Léo

April 9, 2019
Unprompted review
Advertisement
Rated 2 out of 5 stars

bof bof

Photo non contractuel, description erroné et j'ai qu'a me plaindre directement au prés du fabriquant.
J'hallucine

July 25, 2018
Unprompted review
Passiontec logo

Reply from Passiontec

Cher Monsieur Brisset,
il est dommage que vous ayez changé votre note et que vous ne soyez apparemment plus satisfait.
Les photos et descriptions des produits nous sont fournies par les fabricants respectifs. Ils avaient commandé un appareil autonome «dans une boîte». Un MAKPAC n'est disponible que dans un ensemble correspondant, marqué en conséquence et spécifié dans le contenu de la livraison sur notre site Web.
Nous tenons à nous excuser encore une fois pour le malentendu qui s'est produit.

Rated 4 out of 5 stars

Shipping data

Ok
The fifth star missing because the delivery time in 12 days and without accurate information from the carrier;

June 5, 2018
Unprompted review
Advertisement
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look