Poor customer service
Product is great. Installation by this distributor has been poor. Ongoing delays, poor communication, no sense of urgency, no apology for incredibly poor customer service.
November 8, 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Passivlux are architectural glazing experts that specialise in aluminium-timber clad door and window systems. As approved suppliers and installers for a range of top European manufacturers, including Velfac, Rationel, Solarlux, and Unilux, we're sure to have the perfect products for your project.
Contact info
Unit 5, Chestfield Business Park, CT5 3JB, Kent, United Kingdom
- www.passivlux.com
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.