Pauls Hair World Reviews 

259
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Always high quality hair extension, curl, straighten. blowdry after washing & dont go nasty n frizzy like lots from Ebay do immediately. The sew on clips could be better priced though £1 each is abi... See more

Rated 5 out of 5 stars

Amazing store great quality products great staff! Been coming here for about 7 years to get my extensions are wouldnt be going anywhere else! Always happy to give the best quality and great advice and... See more

Rated 1 out of 5 stars

Where do In begin?! Useless staff who are more interested in sitting around on their phones than serving customers, then tried to colour match me about 5 shades darker than I should have been. Awful q... See more

Rated 5 out of 5 stars

I purchased iyrs before from Paul. Then came across company online again Hairpiece was a real quality bargain service speed very fast and updayed love the choice and styles highly recommended packed... See more

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Company details

  1. Hair Product Store

Written by the company

Pauls Hair World - UK Hair Extensions Superstore. Buy cheap clip in human hair extensions, wigs, hair products & beauty products online


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

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4.3

All reviews

(259)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

bought hair extensions on many…

bought hair extensions on many occasions , good quality and wide range of products. Also had la weave and pre bonded extensions fitted here! Staff friendly and knowledgable.

June 28, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Jennifer, thank you for your kind review. We're so pleased to hear that you're happy with the service you've received in our store and salon!

We look forward to welcoming you back again soon.

Kind regards,
Pauls Hair World Team

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Rated 4 out of 5 stars

sent for 3/4 head pieces good price…

sent for 3/4 head pieces good price bought a few to get rite colour and after speaking on phone told even though there ones that have been on show and in sale can still have full refund if not suitable so service so far very good and delivery was 48hr

June 20, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Lesley, thank you for taking the time to leave a review. It's great to hear that you're happy with the service you've received and our online returns policy. If you have any further questions please don't hesitate to get in touch and we'll be happy to help :)

Kind regards
Pauls Hair World Team

Rated 5 out of 5 stars

Really impressed!!

I was really impressed with the service here.
I went in for extensions for my wedding hair. I went with very little knowledge about hair extensions or what to expect, but the staff were so helpful! Holly was really professional and matched my hair up straight away. She showed me how to apply the clips to the hair extensions and how to clip them in. I left feeling really happy and will definitely be going back for more!
Many thanks!

June 11, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Rachael, thank you for taking the time to leave us a 5* review! We're so happy to hear that you had a positive experience in store, and that you left feeling confident about your colour match and how to apply your extensions.

We look forward to welcoming you back to the store in future :)

Kind regards
Pauls Hair World Team

Rated 4 out of 5 stars

Good service

The service was excellent, however I wanted thicker extensions so I will need to go back and buy some more hair!
The match up is perfect, just not enough :)
Thanks x

May 22, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Nicole, thanks so much for your review. It's fantastic to to hear that you received great service and the perfect colour match in store :) Sorry to hear that the amount of hair purchased wasn't quite enough, but if you'd like to call back in store we'll be more than happy to help.

Kind regards,
Pauls Hair World Team

Rated 5 out of 5 stars

Impressed!

I visited Pauls Hair world today, nervous because I knew my hair wouldn’t be straight forward to match up and being very particular as I want the hair extensions for my wedding so have to be perfect!
I spoke with Georgina, she just rhymed numbers off of different colours and matched my colour perfectly! She’s good at her job! The shop was busy too and I didn’t feel under any pressure and wasn’t rushed. Staff all get on well and help each other! Really impressed! Thanks Georgina!

May 17, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Emma, thanks so much for taking the time to leave a review. It's fantastic to hear that you had such a positive experience during your recent visit. We're so pleased that you're happy with the colour match Georgina provided - she is a real asset to the team and will be delighted with your feedback!
Once again thanks for your kind review - we hope to welcome you back again soon :)

Kind regards,
Pauls Hair World Team

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Rated 5 out of 5 stars

100% recommend :)

Super happy with my experience here! Managed to get a last minute appointment and the hairdresser I had (Didn’t get her name unfortunately) listened to exactly what I wanted, offering great advice and I love my haircut! Excellent value for money and after my bad experiences at other hairdressers i’m happy to say I’ll be back soon to have my colour done too :)

May 17, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Kerrie, thanks so much for your review! It's lovely to hear that you're happy following your appointment in the Salon :) We look forward to seeing you again soon!

Kind regards
Pauls Hair World Team

Rated 5 out of 5 stars

Ask for Jack !!!

I have been going to Paul’s Hair World, Arndale Centre, Manchester for over 12 months now. The staff are polite and are always on hand to help me find the perfect Remi weave to match my own hair colour.

A big shout out to young Jack in the salon upstairs. He is a true professional with a passion for hair. Jack is a great listener and very understanding. Nothing is to much trouble for him, he is a great lad all round. I have a pleasant experience from start to finish. I really can not recommend him enough. After years of having thin, flat hair Jack recommended 3 rows of the Remi weave, I have never looked back. You have changed my life!
Thank you

May 5, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Sarah, thanks so much for a wonderful review following your appointment with Jack. We're so pleased to hear that you're happy with the colour matches you've received and Jack's service - we've passed your comments on and he is delighted!

We look forward to welcoming you back again soon :)

Kind regards,
Pauls Hair World Team

Rated 5 out of 5 stars

Excellent experience purchasing hair extensions

I visited Paul’s Hair World in Manchester Arndale to purchase hair extensions for the first time. I have a very unusual hair colour but Georgina managed to get the exact colour by putting some different packs together. She was so helpful and I’m so happy with the extensions I purchased. I would definitely recommend this company to anyone.

April 28, 2019
Unprompted review
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Reply from Pauls Hair World

Hi KP, thank you for your review. We're so pleased to hear that Georgina offered great service and found you the perfect colour match during your recent visit! Thanks for shopping with us and we hope to see you again soon :)

Kind regards,
PHW Customer Service Team

Rated 5 out of 5 stars

Huge range of hair products and more...

I was searching for a company that offers products for afro hair. I had come across several but most of them ask ridiculous prices. Through a friend I was recommended to check out Paul's Hair World and I am so glad I found it. I have ordered a couple of times now and I couldn't be happier with the service.
The first time I ordered a couple of the items weren't in stock. I was contacted and offered alternatives or a refund for the products that weren't in stock. I chose the refund and within a matter of days I got a refund.
I have to say delivery is very quick and I love the fact that its through tracked mail. You pay shipping & handling but receive updates on your order from both the company as well as the delivery company.

April 25, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Nessie, thank you for taking the time to leave us a 5* review. It's wonderful to hear that you're happy with the service you've received when ordering online, as well as our fully tracked postage options.

We look forward to welcoming you back again soon :)

Kind regards,
Pauls Hair World Team

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Rated 5 out of 5 stars

I was in a couple of weeks ago with my…

I was in a couple of weeks ago with my daughter. We were both served by Nicole. Nicole was great! she took her time matching us both up, and explained why she was mixing certain colours. She matched us both so we had hair for my daughters wedding day. I have shopped here before and have left a bit unhappy with the service, however Nicole really restored my faith. Nothing was too much, she even got extra colours out when I asked if she thought there was a way of mixing in some extra dark shades. She even apologised for being interrupted by around three or four other staff members who were asking for her help.
My daughter was dreading visiting as hair extensions is something she has never experienced before, however she left feeling confident, due to Nicole spending her time explaining everything in detail and her hair looked stunning on her wedding day last weekend. I will always be asking for Nicole whenever I visit from now on.

Thank you so much Nicole. I hope you see this

April 24, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Jan, thank you for taking the time to leave a review following your recent visit. It's fantastic to hear that you had such a positive experience with Nicole in the run up to your Daughter's wedding day. We're so pleased that you both left feeling confident about your purchase and happy with the service provided.

I've shared your review with Nicole and she's delighted to have received such kind feedback. We look forward to welcoming you back again soon :)

Kind regards,
PHW Customer Service Team

Rated 5 out of 5 stars

Been buying clip ins here for years

I've been going to Paul's for clip ins for years. It doesn't matter which member of staff you see they are all equally knowledgeable about colours. My most recent visit the girl with blonde hair and glasses (sorry didn't get her name) mixed two colours for me to find the perfect red and she even sewed them together to make it easier for me to put the clips on. Couldn't fault this shop in a single way.

April 22, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Kate, thank you for taking the time to write a review. I'm so pleased to hear that you're happy with the service you received - I'll be sure to pass your lovely feedback on to the store team :)

Kind regards,
PHW Customer Service Team

Rated 5 out of 5 stars

Georgina was really helpful

Georgina was really helpful and spent time with me to pick the correct and best colour to match my hair.

April 17, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Melissa,
Thank you so much for your lovely review! We are thrilled to hear that you were happy with the service from staff member Georgina.
We look forward to welcoming you back soon :)

Kind regards,
PHW Customer Service Team

Rated 5 out of 5 stars

Everytime i’ve been to Paul’s Hair…

Everytime i’ve been to Paul’s Hair World i’ve always asked for Polly as she’s extremely polite and helpful. She knows what she’s doing and makes you feel very welcome. Ask for Polly next time you go !!!

April 8, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Brittani, thanks for your review! It's fantastic to hear that Polly's great service has made such a positive impression, she really is an asset to the team :D We look forward to seeing you in store again soon!

Kind regards,
PHW Customer Service Team

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Rated 5 out of 5 stars

Visited Paul's hair world today

Visited Paul's hair world today. And couldn't have been more impressed with the service I received. I wasn't sure on the product I needed so Polly was more than happy to help and show me. Her knowledge and service was incredible. And it didn't stop. My entire time In the store I was helped and show exactly how to use the product I needed. Polly is an asset to your team. And very much deserves recognition.

April 8, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Laura, thanks for taking the time to leave such a lovely review. It's great to hear that you're happy with the service you received, Polly is a valued member of our team and she will be delighted with your feedback! We hope to see you again soon :)

Kind regards,
PHW Customer Service Team

Rated 5 out of 5 stars

been going for years (Chelsea is fabulous)

I have been going to Paul’s hair world for about 7/8 years now for different types of extensions (clip ins/ bonds /weaves etc and have always been happy with the colour match (I have natural hair so it is sometimes hard to match). I always ask to see Chelsea as I have done for years! Her customer service is amazing and she is just brilliant at what she does! Leah

March 22, 2019
Unprompted review
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Reply from Pauls Hair World

Thanks for your review Leah, it's lovely to receive such positive feedback :D Your continued loyal custom is very much appreciated!

Kind regards,
PHW Customer Service Team

Rated 5 out of 5 stars

Highly recommend Chelsea

Highly recommend Chelsea. It took me so long to find the right type of extensions and she's an absolute perfectionist. She's quick, affordable and highly skilled. She's really friendly and actually become a friend of mine. Highly recommend her!

March 22, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Jen, thanks so much for your lovely review. It's great to hear about the service you've received and the friendship you've built with Chelsea, she really is a star! See you again soon :)

Kind regards
PHW Customer Service Team

Rated 3 out of 5 stars

really nice hair

really nice hair, just abit of shedding towards the end of its use x

March 20, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Sophie, thanks for your review! It's great to hear that you are happy with your purchase, but I'm sorry to hear that you have some concerns re. shedding. Please email us further details of the product purchased, and we'll be happy to offer aftercare advice or recommend a higher quality product if preferred :)

Kind regards,
PHW Customer Service Team

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Rated 5 out of 5 stars

Absolutely love this hair

Absolutely love this hair! I also dye the roots and I’m in love !

March 18, 2019
Unprompted review
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Reply from Pauls Hair World

Thank you for taking the time to leave us a positive review, it's great to hear that you're happy with your purchase!

Kind regards,
PHW Customer Service Team

Rated 5 out of 5 stars

Fantastic service

Amazing customer service from Martine and Polly today in the Arndale store. Martine came over straight away to ask how she could help, and then explained she was just helping someone but would be over as soon as she could. When she came over she apologised for the wait and went above and beyond to help me find extensions. We had some issues with finding the right colour and that was when Polly came over to help. Between them both they created the perfect blend for me. They were both absolutely lovely and tried tonnes of different colours and brands to help me find the perfect match. Thanks guys! :D

February 15, 2019
Unprompted review
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Reply from Pauls Hair World

Hi Katyleigh, thanks so much for taking the time to leave a lovely review. Your feedback has been passed on to Martine & Polly and they are both delighted you're happy with the service they provided :) We look forward to welcoming you back again soon!

Kind regards, PHW Customer Service Team

Rated 5 out of 5 stars

Excellent company

Excellent company, Highly recommended. Bun was a perfect colour & lovely quality. Great price & fast Delivery

February 5, 2019
Unprompted review
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Reply from Pauls Hair World

Thank you for your lovely review Joanne, your feedback is very much appreciated!

Kind regards,
PHW Customer Service Team

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