PawMits.com Reviews 96

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the wide variety available, especially for pet food. Many people appreciate the competitive pricing and the overall positive experience with their orders, noting that items are well-packaged and arrive promptly. However, some customers also noted occasional issues with delivery, such as packages being left improperly or experiencing delays. A few reviewers mentioned receiving incorrect quantities or inconvenient packaging, like a single large bag instead of multiple smaller ones, which impacted storage and freshness.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Customers consistently praise the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and prompt delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products,... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering and the quick... See more

Price

Clients share positive opinions on price. Customers consistently praise the good and reasonable prices, often... See more

Based on these reviews

Rated 5 out of 5 stars

I always buy my ratties food and back to nature bedding from these guys and have never had any problems.The items are always carefully packaged and arrive in very good condition.From purchase to deliv... See more

Rated 5 out of 5 stars

I have bought the mixed bag of biscuits for over a year now and they seem to get better each time, thank you. I also bought the cheese biscuits , it would be nice if I could buy a smaller quantity as... See more

Rated 5 out of 5 stars

Pawmits is,a great company who I always order my guinea pig food from. They have a great variety of food. My food,always turns up within a couple of days of ordering. The food also arrives very well p... See more

Rated 5 out of 5 stars

Delivered promptly in strong container. The Bird food selection is of excellent quality and mixture and my cockatiel loves it.


Company details

  1. Pet Store
  2. Aquarium Shop
  3. Animal Feed Store
  4. Pet Supply Store

Written by the company

We hope you can find everything you need. Pawmits pet supplies is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

100%recomended

I always buy my ratties food and back to nature bedding from these guys and have never had any problems.The items are always carefully packaged and arrive in very good condition.From purchase to delivery is always prompt and arrives when stated. The only problem I have is me 😂always forgetting to use discount vouchers..10/10 to the guys at pawmits..

March 18, 2026
Rated 5 out of 5 stars

Dog biscuits

I have bought the mixed bag of biscuits for over a year now and they seem to get better each time, thank you. I also bought the cheese biscuits , it would be nice if I could buy a smaller quantity as 10kg is a lot of biscuits, although my dogs love them.

March 2, 2026
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick response to email enquiries.
Filled urgent order on the day with purchase received first thing the following morning.
Will definitely use again.

March 4, 2026
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Rated 5 out of 5 stars

Great company

Pawmits is,a great company who I always order my guinea pig food from. They have a great variety of food. My food,always turns up within a couple of days of ordering. The food also arrives very well packaged

February 6, 2026

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