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PAW SKO Reviews 263

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TrustScore 4.5 out of 5

4.3

Shoe Store
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Company details

  1. Shoe Store

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4.3

Excellent

TrustScore 4.5 out of 5

263 reviews

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Replied to 40% of negative reviews

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Rated 1 out of 5 stars

Paw Sko Holbæk Megacenter.

Paw Sko Holbæk Megacenter.
We waited over 15 minutes for someone to help us and when we finally went to an employee and asked if there was someone to help us and explained that we needed some help and had been waiting for over 15 minutes, she was extremely rude to us and acted like she didn't want to help us at all - honestly, very typical of the service (or lack therof) in Denmark.

November 23, 2024
Unprompted review
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Reply from PAW SKO

Dear Joey and Jason,

Thank you for your comments and evaluation. I will pass it to the store, but please let me excuse for the impression you have. I can only answer on behalf of our staff and store in Holbæk, but not for Denmark in general. I know that the day has been very busy for the team, because of our campaign and quite many customers. On a general basis we love to help the customers. I can ad that we hope to have another possibility to show you that this was a one-time-experience.

Best regards
PAW SKO ApS
Jan Wentzel

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Rated 5 out of 5 stars

Best customer service

They helped me find the email receipt of my shoes, and because they were defective, I returned them after half a year of use and got refunded. One of the best customer support I have experienced!

May 6, 2024
Unprompted review
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Reply from PAW SKO

Dear Anastasia,
Thank you very much for your amazing review. I will share your experience with my team. Your kind words are much appreciated. We look forward to see you again, either in one of our stores or in the webshop.

Best regards
PAW SKO ApS
Jan Wentzel

Rated 5 out of 5 stars

Very good customer service

Very good customer service, great price and fast shipping

January 24, 2024
PAW SKO logo

Reply from PAW SKO

Hi Jazz,
Thanks for your positive review. We are happy, that your are satisfied. I will pass your nice words to the web and customerteam.
Thanks!

Best regards,
Paw Sko ApS
Jan Wentzel

Rated 1 out of 5 stars

Paw sko Lyngby was appalling

Paw sko Lyngby was appalling. Despite saying three times that I was not interested in one brand of shoes, I was wanting a leather boot for my child, the sales woman completely ignored me and insisted on one single pair of shoes. Moreover the shoe that she kept insisting on was not for a child with narrow feet, even though I specifically questioned it. It felt like she was definitely only interested in selling the most expensive pair of shoes to me no matter what.

November 1, 2019
Unprompted review
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