PayUmoney Reviews 70

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

It is scam. They open our merchant account after all verifications. Now, once we started receiving money, they have not started bank disbursement. after merchant account has opened, they don't provide... See more

Rated 1 out of 5 stars

My money got deducted by this fraud company. One of my customers paid through credit card and this company's app & system is inadequate to capture the transactions correctly. Due to this we have dispa... See more

Rated 1 out of 5 stars

Worst service, the support team is not replying back from last 15 days nor releasing payout. They asked many documents which is being provided them after that they stop replying back #payumoney #pathe... See more

Rated 1 out of 5 stars

I was trying to make a purchase online and the only pay option was PayU. I imputed my information and attempted to purchase, "invalid area state" and "your card wasn't charged, something went wrong".... See more

1.3

Bad

TrustScore 1.5 out of 5

70 reviews

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Rated 1 out of 5 stars

It's already been late my huge huge…

It's already been late my huge huge Rupees has been stopped by your team. Is this some kind of joke or what, we have raised three ticket for that but then also we are not getting the answer. Do you want us to leave the platform please update ASAP, you are ruining your reputation.

May 14, 2021
Unprompted review
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Rated 1 out of 5 stars

Fraud gateway taking your money.please…

Fraud gateway taking your money.please don't do a transcation with it.
I lost my money.Fraud gateway taking your money.please don't do a transcation with it.
I lost my money. It supports Cheater companies like Cosmoskraft. It does not give satisfy reply with transaction ID

May 2, 2021
Unprompted review
Rated 1 out of 5 stars

Poor service

Previously, PayU services were very good. Low service fees and good support.

Now it's just the opposite.
No good app (it redirects to the website). So no use with that.

The website is not mobile friendly. You need a laptop to see the transactions.
Poor customer support services, previously they responded within 2 hours via email.
I opened a ticket on March 18 (IY4088519498), even after a month, no response from them.

Now the website is also down (04/26/2021, 1:00 PM), so now thinking to find another service provider.

April 26, 2021
Unprompted review
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Rated 1 out of 5 stars

Awful Experience Buying online on PayU at Goodearth India

I have tried to pay for items on an online shop several times and they use the pay U service. Its awful. I gave up after about 10 times of trying to buy an online Christmas gift from Goodearth in India. I cant believe they use a service so bad - it doesn't reflect the shop experience or brand at all. Bad Bad Bad & very disappointing.

December 18, 2020
Unprompted review
Rated 1 out of 5 stars

I call for assistance from Romania…

I call for assistance from Romania using the contact number from the website.
I wait for 1 hour for someone to answer, in the end after many tries I gave up.
I'm waiting for 3 weeks for a money return and no-one is giving me any kind of information.

December 8, 2020
Unprompted review
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Rated 1 out of 5 stars

PayU PG Payment Gateway - a roadmap to super scam

I tried to purchase some philatelic items from epostoffice.gov.in and tried to pay amount INR 364.00 on 15th September 2020 but the transaction failed and they accepted the money. Now it is 7th October 2020 and have not received the refund. Who allowed the PayU to hold our money for such longer period... Do they pay us any interest... No, but they are making illegal capital by holding our money. They are the worst payment gateway I have ever experienced...

October 7, 2020
Unprompted review
Rated 1 out of 5 stars

worst company.

worst company.. my account is debit but not credit in merchant account... no any customer care number provided on site..

October 6, 2020
Unprompted review
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Rated 1 out of 5 stars

THIS IS THE WORST SITE

THIS IS THE WORST SITE, YOU JUST SIMPLY CAN NOT CONTACT THEM. IN MY CASE PAYMENT MADE TO DELHI JAL BOARD, MY ACCOUNT DEBITED, DELHI JAL BOARD DID NOT GET IT. THEY ARE AGAIN ASKING FOR THE PAYMENT. NO BODY IN PAYU TO HELP. I HAVE ALREADY SPENT CLOSE TO 3 HOURS TO CONTACT THEM BUT IN VAIN, I GUESS, I SHALL HAVE TO PAY AGAIN. A VERY BIG FRAUD COMPANY. I DONT KNOW WHY OUR GOVT ALLOWS SUCH COMPANY TO OPERATE. ALL LAWS BEING VIOLATED BY THEM

September 23, 2020
Unprompted review
Rated 1 out of 5 stars

Worst Service

Worst Service, do not pay any provider you don't know with payumoney they will not help you even you got ditch from service provider anyone can join payumoney and easily earn money justthrough fraud people. so beware.

August 24, 2020
Unprompted review
Rated 1 out of 5 stars

Fraud company

My money got deducted by this fraud company. One of my customers paid through credit card and this company's app & system is inadequate to capture the transactions correctly. Due to this we have dispatched the goods to the customer but later found that the customer had made short payment. Payu app shows total amount transacted i.e including all fees but fails to show the actual amount.

August 24, 2020
Unprompted review
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Rated 1 out of 5 stars

This is the worst TRASH I've seen so far

I was trying to make a purchase online and the only pay option was PayU. I imputed my information and attempted to purchase, "invalid area state" and "your card wasn't charged, something went wrong". I continue to try and purchase and it kept saying the same thing, 3 days later I check my balance and I've been charged 4 TIMES after none of the transactions "worked". I heard that it had insane amounts of fraud issues soon after my attempt, I attempted to get a refund but who knew this sh#t wouldn't allow it. This company is Horse-sh#t.

August 17, 2020
Unprompted review

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