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Rated 2 out of 5 stars

You have to give 1 star to report. This mob is a scam - tried their "free" trial and got billed 168US. Bank not paying. NOWHERE did i get an acknowlegement or order reference . Our credit cards canc... See more

Company replied

Rated 5 out of 5 stars

Privacy is top-notch here. I feel completely safe uploading confidential contracts knowing my files are secure - gives me real peace of mind!

Rated 1 out of 5 stars

I signed up for free use trial for one day to process documents for my brother for college. I somehow got charged 199.99 dollars for some exclusive subscription I never signed up for. I have been emai... See more

Company replied

Rated 5 out of 5 stars

It's completely ad-free, even the free version! I love the clean look - it lets me focus on finishing my PDF tasks without any distractions.

Company replied

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3.6

Average

TrustScore 3.5 out of 5

46 reviews

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1-star

Replied to 58% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing tool

Amazing tool! It converts PDF to PPT quickly while keeping the formatting intact. Very convenient and efficient.

February 5, 2026
Unprompted review
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Rated 1 out of 5 stars

"Free PDF compressor" that is NOT free. PDFSail is not trustworthy.

I searched Google for "Compress PDF for Free." PDFSail was the top result. The precise wording on the PDF Sail Google result is this: "Compress PDF online for Free | Reduce PDF File Size. Compress PDF files online for free without losing quality. Reduce your PDF file size in seconds with no signup required and easy-to-use tools."

Well anyone who is familiar with using the English language to make a statement will see fairly clearly that it explicitly states that I can compress my PDFs for free. In their FAQ section at the bottom of the page on their website, it states: "Is PDFsail’s PDF Compressor Free to Use?
Yes! Like all our tools, our online PDF compressor is completely free to use to reduce file size."

Well, to my surprise, when I tried to download my PDF it then came up with a very expensive subscription option. I'm not sure what definition of free they are using, but this is certainly not what most people would understand free to mean. So, it only lets me download my PDF if I sign up to an extremely expensive service. So now we discover we can compress our files for free, but we can't download our files for free.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this product

This company is either a scam, or has no idea how customer service works.

I used the product once. 6 months later I was randomly charged AUD$254.43. I immedaitely emailed them requesting a refund on 7/12/25. I got a response to go to the website and provide my product ID or PayPal order number. I do not know where to find either, because the website is terrible. So I gave them my name, email address linked to the account, and account ID.

I am then told my subscirption has been cancelled, but nothing about a refund. 9 days after their response I email again, requesting a refund with the same information I gave them before. They sent the same email 4 days later to log in and provide the above details. I respond within 24 hours and get the same email again telling me that my subcription has been cancelled. I have yet to see my money back and I have not been given any information about the refund. Their last email was 15 days ago. 6 weeks since I was randomly charged. 4 emails asking for a refund. No solution.

I wish I had done my research. DO NOT USE PDFSAIL. It seems I am not the first with this experience, and I will not be the last I am sure...

December 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Cancel immediately

Watch out for this, they disguise their service with a trial period. Paid a small amount for a one-time download of a pdf file and was then automatically charged 179 USD for a full priced yearly subscription that I did not authorize. Also not easy to contact the company for refund. Just avoid.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam site

This is a scam site. They will start billing you whether you sign up for a subscription or not. You can get it refunded but it is just a headache to report and chase down.

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

I signed up for free use trial for one…

I signed up for free use trial for one day to process documents for my brother for college. I somehow got charged 199.99 dollars for some exclusive subscription I never signed up for. I have been emailing them and sent the requested account information they asked for and now they’ve stopped responding. I will try once more to get a response and respond if not I will be reporting the company for fraud and reporting it to my bank. This is absolutely absurd. Please don’t use this company!!!

November 25, 2025
Unprompted review
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Reply from Pdfsail

Hello, please check the email reply. Your order has already been fully refunded earlier, and it takes 7-15 days for the bank to process the refund. This is a necessary time for the bank to process the refund. Please be patient and wait for the funds to arrive.

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Rated 5 out of 5 stars

Privacy is top-notch here

Privacy is top-notch here. I feel completely safe uploading confidential contracts knowing my files are secure - gives me real peace of mind!

November 26, 2025
Unprompted review

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