Pegani Reviews 

7,058
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast shipping, careful packaging, and the fact that all orders arrive safely in perfect condition. Many buyers praise the impressive selection of unique products and magic props that are otherwise difficult to find locally. Some people also felt that the staff members are exceptionally friendly, knowledgeable, and always ready to provide valuable advice. Reviewers frequently mention that communication is smooth, website details are clear, and service remains efficient from start to finish. Shoppers regularly express their intention to return for future purchases due to this consistently reliable overall experience.

What people talk about most

Delivery service

Customers had positive experiences with delivery_service, expressing widespread satisfaction and delight... See more

Product

Customers consistently note positive experiences with product, highlighting the vast selection of top-quality... See more

Service

Users describe positive interactions with service, highlighting friendly, professional, and excellent... See more

Quality

Clients share satisfaction on quality, consistently highlighting the vast selection of top-gear and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is friendly, professional, and incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Well packaged and books arrived in perfect condition despite the weight. I have been after a complete Tarbell's Course for years, within Europe and I don't regret pulling the trigger at Peg... See more

Company replied

Rated 5 out of 5 stars

Fantastic! Was very pleased. Ordered from the USA and everything from start to finish was on point! Delivery was very fast and everything came intact! Thank you for a wonderful stress free experience!... See more

Rated 5 out of 5 stars

Found exactly the item wanted at the best world wide price - including reasonable shipping price compared to other choices. Fast delivery in perfect condition. could not be more delighted.

Rated 5 out of 5 stars

The product was out of stock. I received an apology and a promise that the order would be shipped with express delivery. I ended up receiving the item (plus a deck of cards) several weeks earlier than... See more


Company details

  1. Magic Store
  2. Balloon Store
  3. Children's Toys Store
  4. Circus
  5. Event Planner

About Pegani

Written by the company

UDVALG & ERFARING
Ved Pegani sælger vi alt inden for trylleri, jonglering, balloner, artist- og julemandsudstyr. Firmaet blev startet op i 1983, da en meget entusiastisk Steen Pegani (som 13-årig) udgav sit første lille tryllekatalog. I 1987 åbnede den første lille butik i centrum af Horsens, og siden har firmaet støt og roligt vokset sig til det største af sin slags i Skandinavien. Vi har over 5000 forskellige produkter på lager, og hver dag sendes pakker med spændende remedier til glade kunder i Danmark, Norge og Sverige - og resten af Verden. Pegani er en privat ejet virksomhed med Steen Pegani Hedegaard Sørensen som indehaver.

KVALITET
I et marked der nærmest eksploderer med nyheder, ser vi det som vores helt store opgave at være det filter, der kun lader de bedste produkter slippe igennem. Vi er stolte af vores sortiment, og køber du en vare ved Pegani kan du regne med, at kvaliteten er i orden og bliver bakket op af både service og returret. I et tæt samarbejde med mere end 200 leverandører fra over 30 forskellige lande, forsøger vi omhyggeligt at udvælge de helt rette produkter til vores kunder. Søger du noget du ikke lige kan finde her på siden, ligger vi gerne vandrette i luften (!) for at skaffe det til dig.

SERVICE & ERFARING
Vi samler på tilfredse kunder og forsøger at yde den bedste service til alle - uanset om vi handler med topprofessionelle artister eller en 11-årig dreng, der skal købe sine første trylletricks.
Vi gør vores yderste for at ekspedere alle ordrer lynhurtigt. Vi ved noget om de ting vi sælger og hjælper altid gerne med råd og vejledning. Du kan ringe inden for vores kontortider og sender du en e-mail, kan du i hverdagene forvente svar inden for 24 timer - som regel lige med det samme. Kommer du i nærheden af Horsens, er du velkommen til at aftale tid til et besøg i vores showroom.

INSPIRATION
Vi tager vores opgave som Skandinaviens største tryllebutik alvorligt og er bevidste om, at vi bygger videre på en lang og fin tradition inden for en helt særlig kunstform. Vi føler vi har verdens bedste (og sjoveste) kunder og ser det som vores opgave, at inspirere og supportere det bedste vi kan. Derfor har gennem alle årene lagt mange kræfter i at støtte foreningsarbejdet rundt omkring i Skandinavien og selv stået bag kongresser, festivaller, seminarturnéer og utallige tryllemøder.

Vi ligger vandrette i luften - for dig!

Written by the company

God kvalitet
Vi forsøger at være din kvalitetsambassadør og udvælger med stor omhu de varer, som vi præsenterer på vores hjemmeside.
Stort udvalg
Inden for vores specielle felt vil vi være din one-stop-leverandør. Hvad vi ikke har, gør vi alt for at skaffe hjem til dig.
Super service
Vi samler på tilfredse kunder og gør virkelig alt hvad vi kan, for at du skal være tilfreds med at handle her. Skulle du opleve problemer, så tag kontakt, og vi finder helt sikkert en løsning!
Udvikling og inspiration
Vi har verdens sjoveste kunder og ser det som vores opgave at inspirere og supportere dem det bedste vi kan. Derfor arrangerer vi året rundt en række events, hvor man kan lære mere og dygtiggøre sig inden for trylleri, jonglering og balloner - og det at optræde.
Erfaring
Tryllebutikker kommer og går. Vi slog dørene op i 1987, og du kan trygt stole på, at vi også er her i morgen. Vi har igennem de mange år fået en god portion erfaring, som vi beredvilligt stiller til din rådighed. Prøv os bare af!

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(7,058)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome customer service!

I needed a special helium inflator for my balloons and because of busy days I totally forgot to order. The nice gentleman on the phone, quickly sent me the correct link and promissed to drop of the package on his way home to be shipped the next day. 24 hours later I had the helium inflator home.

Awesome customer service!!
Thank Josephina - Hej Balloons

March 16, 2026
Rated 5 out of 5 stars

Outstanding!

I'm a regular customer, they have a large catalog with original effects, fast shipping, and competent and professional customer service.

March 18, 2026
Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. The book arrived in a very short time, well-packed and in excellent condition. This particular book originates in Australia and I had given up on ordering it because of the distance and the waiting and expense involved. But, via Pegani, it came directly from Europe with no hassle.

March 16, 2026
Rated 3 out of 5 stars

Good but…

Fast Respons and anticipation.
But they couldnt deliver the books ordered. The offered other books instead but still not what I wanted to have

January 26, 2026
Pegani logo

Reply from Pegani

Hello Patrick

Thanks for your review. Totally fair. As you know, I am sorry about the missing books, and if these should show up somewhere, you will hear from me.

I hope I will be able to serve you better in the future.

All the best
Steen Pegani

Rated 5 out of 5 stars

Fast shipping

Fast shipping, well packaged, product as described. I could not be happier. I also like how pegani has items that other magic outlets lack.

January 15, 2026

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