Pepmytrip UK Reviews 27

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

It's highly recommended 👌 👍... I am very happy 😊 with service which the hole team provided...no matter what time they ar in service .... Thanks once again... Salute team....💖

Rated 5 out of 5 stars

Edward at Pepmytrip UK did not give up on me, I had a really difficult route to plan and he was very patient in giving me all the options I required. I ended up with the perfect travel paln, with conv... See more

Company replied

Rated 5 out of 5 stars

Very Helpful and patient .. Been keeping me in touch the whole time, until we managed to sort out my friends’s flight ticket.. Even though I take us almost 2 weeks! To finally get it sorted... But... See more

Company replied

Rated 1 out of 5 stars

I have had a very bad experience with this company. Do not use them. I went to purchase tickets, the booking was unsuccessful but they took the money anyway.I was stuck on the other side of the worl... See more

Company details

  1. Travel Agency
  2. Flights Search Site

Information provided by various external sources

At Pepmytrip, we are experts when it comes to travel and are committed to providing you with a great experience. Our success comes down to our people, experienced travel experts who are passionate about finding you the cheap flights or holiday you want, for the price you want. With our global reach and close relationships with the world’s best airlines and other travel suppliers, we are able to provide competitive offers on flights, hotel deals, holiday packages, last-minute flights, car hire, travel insurance and much more. Whether at home or work, our website is user friendly on all devices. Pepmytrip UK travel service created to address the needs of today’s travellers. We have partnered with over 152 leading airlines, 110,000 hotels, insurance companies and many other handpicked travel suppliers to bring our client base with the most impressive travel solutions. Pepmytrip UK offers you the cheapest air fare choices for your inbound and out bound travel requirements with privately negotiated contract prices that others cannot find online. We closely work with British Airways, Emirates, Qatar Airways, Etihad Airways, Philippine Airlines, Malaysia Airlines, Sri Lankan Airlines, Jet Airways, Thai Airways, Turkish Airlines, Singapore Airlines, Gulf Air, Kuwait Airways, Oman Air, United Airlines, Cathay Pacific, KLM, Air France, Alitalia, Virgin Atlantic, Delta Airlines, Iberia Airlines, Air Canada, American Airlines, Tap Portugal, Kenya Airways, Lufthansa, Qantas, Royal Jordanian Airlines, Swiss Air and many other top Airlines in the world. Pepmytrip UK is a traveller’s ultimate guide on flights, hotels booking, holidays and many more. Our Team is dedicated in providing your best travel advice possible. Pepmytrip UK is an IATA accredited agent with a licensed No 07302444 to permit electronic issuance of air tickets and other travel products. The Company acts as an agent to licensees of the Civil Aviation Authority (CAA) under the terms of the Air travel Organizers License (ATOL) number 10758 and is thereby bonded with major insurance companies to protect your interests.


Contact info

3.9

Great

TrustScore 4 out of 5

27 reviews

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Rated 1 out of 5 stars

Never use these my nephew had trip…

Never use these my nephew had trip booked to Disney world Paris this year with covid said all cancelled but refused to refund him are vouchers said Disney land are not refunding either he rang them they said yes they are refunding people but this company are still refusing to refund him .we did Martin Lewis show and he said they should refund are vouchers but don’t have to accept vouchers u can get cash back we are now involving trading standerds .we sent this company serval emails they just emailed back said no u will not get refund and that was the email no other conversations absolute disgrace and we will be taking it all the way every paper ,Facebook, trading standerds ect u will refund him

May 18, 2020
Unprompted review
Rated 1 out of 5 stars

I have had a very bad experience with…

I have had a very bad experience with this company. Do not use them. I went to purchase tickets, the booking was unsuccessful but they took the money anyway.I was stuck on the other side of the world with my credit card maxed out due to them taking close to 2000 euro.
They straight away sent an email saying they would refund me nearly three weeks ago. I since have emailed, left messages on facebook, twitter, called their company(several times at a cost of €40) and I left messages on their website. I understand there is a lot going on with coronavirus, but not replying to the above in 3 weeks is unforgivable.
So they have made me nervous for nearly 3 weeks, not sure if a fraudulent company or not because they have made me feel I have been a victim of fraud

April 10, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant customer care a…

Absolutely brilliant customer care a very big thank you to henry if you phone this company ask to speak with him he found the best prices for my flights for the exact days I wanted at half of the normal price excellent will definately be using the company again !!!!

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

Special thanks Mr Abdulla who has done…

Special thanks Mr Abdulla who has done great service

December 14, 2018
Unprompted review
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Reply from Pepmytrip UK


Gm Jayawardena, Thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

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Rated 5 out of 5 stars

Wow what a service. Cheapest in town

Wow what a service. Highly recommended. Very polite and good customer service all around. I'm a return customer as well. Best deals in town always..

November 23, 2018
Unprompted review
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Reply from Pepmytrip UK

Dilsha Fernando, Thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Very good services from Angelo

I am very satisfied of the services from Angelo. I ALWAYS found him very helpful..I am also happy with quotes he gives me on my flights. I will definitely use PEP Trip in the near future. Thank you Angelo.

September 15, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Marine, Thank you for your lovely review and comments once again. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Excelent servic

Excelent servic, I would recomend Pepmytrip UK and plan to use them in the future.

July 6, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Gibbons, Thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Angelo. He was very helpful and got us a good deal. I will recommend Pepmytrip to anyone looking for good deals and good customer service.

June 5, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Noeline, Thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

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Rated 5 out of 5 stars

Thank you very much Angelo Niroshan…

Thank you very much Angelo Niroshan your customer service is excellent. I have tried many travel agent most of them are not straight forward.you made our journey beautiful. keep it up your good service all the best.

June 3, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Nandika, Thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Fast service and very accommodating…

Fast service and very accommodating Travel consultant (Edward). He tried to find and give us a good rate for our holiday flight. I recommend this travel agent and most the Edward our consultant. Thank you.

May 3, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Maya Isabella, Thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Angelo

Angelo , we really appreciate your service in ticket booking.you have given us ticket at cheaper rate and suggested good preference in meals.thanks a lot.

May 2, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Mangaleswary, Thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Angelo was very helpful and he helped…

Angelo was very helpful and he helped us to find the best ticket we wanted.

Thank you very much for your time and help.

April 23, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Dulmi, Thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

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Rated 5 out of 5 stars

Thank You- As a frequent traveller…

Thank You- As a frequent traveller value your prompt and quality service.

April 21, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Elmo, thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Ticket booking

I wholeheartedly appreciate the service offered to me by Mr. Edward.
I am very satisfied with my ticket purchase and I appreciate the consideration shown to my needs. I will contact Edward again in my future travel needs too.

April 6, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Azad, thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Very Helpful and patient .

Very Helpful and patient .. Been keeping me in touch the whole time, until we managed to sort out my friends’s flight ticket.. Even though I take us almost 2 weeks! To finally get it sorted... But it’s mainly because of me and my friend with our very busy life schedules.. So a very Massive Thank you to a very patient and helpful Mr David Brown.. Highly appreciated and definitely will recommend to friends and families.

Many thanks
Ancie Hipolito

April 2, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Ancie, thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Edward provided good customer service

Edward provided good customer service. He was honest, friendly and helpful.

March 24, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Rita, thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

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Rated 4 out of 5 stars

Thumbs up

professional service and highly recommended.Will rebook my flight with them again next year.

March 3, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Joel, thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 4 out of 5 stars

very helpful and detailed

March 1, 2018
Unprompted review
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Reply from Pepmytrip UK

Hi Roxann, thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

Rated 5 out of 5 stars

Excellent service professionally…

Excellent service professionally delivered.

February 26, 2018
Unprompted review
Pepmytrip UK logo

Reply from Pepmytrip UK

Hi M.D.Hodges, thank you for your lovely review and comments. Let us know when you're ready to book your next trip and we would be delighted to help :)

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