We always go straight to Suzy when booking our holidays. Suzy is so lovely and friendly, listens to what we are looking for and also gives us her honest opinion to what suits our needs. Always at hand... See more
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Review summary
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Absolutely amazing customer service from Matt at Perfect getaways. From the first conversation till the day we got off the cruise, we had great communication. The price we paid was so much cheaper t... See more
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We were walmly welcomed, our dates and restrictions were carefully considered and many options were shown to us. In little over an hour, our holiday was booked, travel money sorted and a taxi company... See more
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Bethany was very pleasant and helpful. She arranged our flights & hotels promptly and efficiently. We will be more than happy to contact Bethany again for our next and future holiday requirements. And... See more
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Company details
Written by the company
Your Holiday Starts Here — and we take that seriously. Perfect Getaways is a fully independent travel agency, founded in 2017 and proudly rated Excellent on Trustpilot with over 4,600 five-star reviews. We're ABTA and ATOL protected, so every booking comes with complete peace of mind. You'll find our nine stores across Little Sutton, Neston, Birkenhead, Liverpool, St Helens, Widnes, Kirkby, Bebington and the Isle of Man — and they're not your average travel shops. Pop in and you'll be treated to a complimentary bar, children's cinema, sweet shop, games consoles and big screens, all in a relaxed, friendly environment. Plus we have our Head Office with our Partnerships department and Golf Breaks department in Eastham. Booking a holiday should feel like the start of one. Our travel experts create personalised itineraries of every kind: sun and beach, cruise, long haul, city breaks, weddings and honeymoons, solo travel, group bookings, UK breaks, winter sun, ski, golf breaks and more. Whether you know exactly what you want or need a little inspiration, challenge us with your next booking — our customers regularly tell us we find deals they couldn't find anywhere else, and our exclusive offers are available to everyone. We plan your holiday the way that suits you: in store, over the phone, by email, WhatsApp or live chat. And with in-store travel money now available too, we can sort your getaway from first quote to final currency. Pop into one of our interactive stores and let us make your travel dreams a reality.
Your holiday starts here...
Written by the company
- Pop into our interactive travel stores!
- Our customers are treated to a complimentary bar, children's cinema, sweet shop, games consoles and large TV screens in a relaxed and friendly environment. Our dedicated team of travel experts deliver outstanding customer service and work tirelessly to deliver the best deals, tailored to your specific needs.
Fully financially protected
We are ABTA & ATOL protected
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. ATOL provides financial security when you book a package holiday with a UK travel company.
Contact info
20 The Cross,, CH64 9UB, Neston, United Kingdom
- 0333 555 2223
- yourholidaystarts@perfectgetaways.co.uk
- www.perfectgetaways.co.uk
Discover your next perfect getaway
5.0
Excellent
5K reviews
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Hasn’t replied to negative reviews
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Member of staff very knowledgeable…
Member of staff very knowledgeable friendly and helpful
September 30, 2026
Reply from Perfect Getaways
Thank you, Kevin! We really appreciate you taking the time to leave a review, and we hope you have a brilliant holiday.
Excellent experience as always
Matt was excellent. I changed my mind numerous times and every time Matt just repriced with no complaint. So easy to get in touch with. Very helpful.
September 30, 2026
Reply from Perfect Getaways
Thank you! Matt will be really pleased. Changing your mind is all part of finding the perfect holiday, and we’re always happy to reprice. Have a great trip!
Our experience was what we wanted was…
Our experience was what we wanted was exactly what we got and hayley listened and got us just that
September 22, 2026
Reply from Perfect Getaways
Thank you, Irene! Listening is what it’s all about, and we’re so glad Hayley got you exactly what you wanted. Enjoy your holiday!
Ellie in the Birkenhead store was…
Ellie in the Birkenhead store was fabulous booking my holiday! Thank you ☺️
September 29, 2026
Reply from Perfect Getaways
Thank you, Erin! Ellie and the Birkenhead team will love this. Have the most amazing holiday! ☺️
The staff are knowledgeable
The staff are knowledgeable, patient and friendly. Had a few questions about our The accommodation but it was sorted for us straight away
September 24, 2026
Reply from Perfect Getaways
Thank you, David! We’re glad we could sort your accommodation questions straight away. Wishing you a fantastic trip!
Great company always goes above and…
Great company always goes above and beyond to help us find what we want. Nothing is to much trouble always tries to match holiday prices!
September 29, 2026
Reply from Perfect Getaways
Thank you, Shirley! Going above and beyond is what we love to do, and we’re always happy to check we’re getting you the best price. See you next time!
Excellent service
Excellent service , for 3 centre holiday and various flights and transfers lots of arrangements to check but even with a few changes all sorted very quickly
September 29, 2026
Reply from Perfect Getaways
Thank you, Pauline! A three-centre trip with flights and transfers takes some careful organising, so we’re delighted it all came together smoothly. Have an amazing time!
Booked with Laura always made to feel…
Booked with Laura always made to feel welcome & nothing is too much trouble.
September 22, 2026
Reply from Perfect Getaways
Thank you Yvonne
Very helpful and professional staff
Very helpful and professional staff , have time to spend with you to ensure that you have a holiday that goes smoothly and is a pleasure to remember
September 12, 2026
Reply from Perfect Getaways
Thank you for your 5* review
Excellent service wouldn’t go anywhere…
Excellent service wouldn’t go anywhere else
September 21, 2026
Reply from Perfect Getaways
Ah thank you Paula we really appreciate it
Outstanding service once again from Michael!
Michael at Perfect Getaways has done it again and booked us another absolute dream holiday! With his incredible help, we are effortlessly ticking off all the destinations on our bucket list. He completely takes the stress out of planning and makes the entire booking process as easy as it could possibly be. If you want a flawless experience and a perfect trip, we cannot recommend Michael and the team highly enough. Thank you for always making our travel dreams come true! 😊
September 28, 2026
Unprompted review
Reply from Perfect Getaways
Thank you for your lovely review about Michael. We really appreciate it
We have just booked an amazing holiday…
We have just booked an amazing holiday for 2028 with Bethany in the Isle of Mann.
Communication, knowledge of hotels and resorts was excellent.
It’s not easy navigating this sort of adventure on our own but Bethany has given great advice. Absolutely first class experience.
September 28, 2026
Unprompted review
Reply from Perfect Getaways
Thank you fo your lovely comments about Bethany
Made booking our holiday very easy
Made booking our holiday very easy, Rachael was very courteous and professional. Would definitely book through you again 😁
September 28, 2026
Unprompted review
Reply from Perfect Getaways
Thank you diane we really appreciate it
Ellie was lovely very helpful and…
Ellie was lovely very helpful and knowledgeable
September 26, 2026
Reply from Perfect Getaways
Thank you Michael
A highly recommend service & experience
We were walmly welcomed, our dates and restrictions were carefully considered and many options were shown to us. In little over an hour, our holiday was booked, travel money sorted and a taxi company was recomended for the transfers. We can highly recomend this high quality person centred service. We will certainly be using them again.
September 15, 2026
Reply from Perfect Getaways
Thank you Suzanne
We always go straight to Suzy when…
We always go straight to Suzy when booking our holidays. Suzy is so lovely and friendly, listens to what we are looking for and also gives us her honest opinion to what suits our needs. Always at hand if we have any questions and nothing is any trouble to her. Fully recommend Perfect Getaways for all your holiday needs.
September 25, 2026
Reply from Perfect Getaways
Thank you for your lovely review and comments about Suzy
The Perfect Professional
As always, Ellie was the patient professional, advising us, and completing the booking with diligence.
September 25, 2026
Unprompted review
Reply from Perfect Getaways
Thank you Roget
Reply from Perfect Getaways
Thank you
We used Perfect Getaways for our…
We used Perfect Getaways for our holiday in June and were impressed with the service we received. They are agents for Jet2 holidays and they are now our holiday company of choice.
Thanks again Perfect Getaways.
September 23, 2026
Reply from Perfect Getaways
Thank you Arthur - we really appreciate it
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