i got my hair colored with Journie and I absolutely love it! She also installed tape in extensions for highlights and the texture blend was perfect. it’s been 3 months and i got it moved up and the qu... See more
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I always get my extensions from perfect locks! The quality is amazing and the color matches my blonde hair perfectly! I would recommend them to anyone.
Perfect Locks helped me greatly because someone signed my name and it was not me! I immediately notified Perfect Locks and their response to help was immediate! After 2 days of panicking and Perfect L... See more
Terrible experience, I got 28" wavy tape-ins and from the moment I installed them, they knot like crazy. I had to buy extra brushes to carry with me everywhere because about every 15-20 min I need to... See more
Company details
Information provided by various external sources
Indian hair experts providing the perfect blend of quality and price, so everyone can afford beautiful 100% Indian human hair extensions and weaves!
Contact info
United States
- www.perfectlocks.com
3.9
Great
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Would not recommend buying from Perfect Locks
When I found this website 2 things made me order 8 bundles wavy tape in hair from them (14 + 22 inches). First: the quality. It seemed good by the way they described it. Second: on their website they said “Since all of our hair is single-drawn Remy hair (ends are left natural), we add an extra 2 inches of length to all our hair. This allows you to trim the ends without unnecessarily paying for extra length. Or leave them beautifully natural like most of our customers, the choice is yours” It sounded very generous to me and they seemed as a very good company!
Well, when the hair arrived the hair was absolutely not with 2 extra inches as they promised on their web site. It was actually almost not even 14 and 22 inches. I would have accepted that of course if it hadn’t been that they promised these 2 extra inches when I purchased.
When I contacted them this is what they answered:
“Most of our hair will come with an extra one to two inches in length on the weft. There is some cases where it can measure to the exact length. We give this extra length so our customer will have the freedom of trimming off any of the hair if they desire.”
And of course I answered:
“But, on your website it does not say "Most of our hair comes with 1 or 2 inches extra”, this is what you are saying “Since all of our hair is single-drawn Remy hair (ends are left natural), we add an extra 2 inches of length to all our hair.”
They answered with that I could return the hair, but, I would have to be the one paying for the return. That I did not seem as a fair thing since they been the one promising one thing but delivering something else! But, no, they did not want to listen to that.
Now if you read on their web site today they have changed the text to “might come” with 2 extra inches. They changed that after I confronted them about it.
The way that they did not want to make me a happy customer since they been the one not keeping their promise made me wonder what might they be lying about more? And what if there turns up another problem with the hair or with a purchase in the future? Must I pay for that as well?? No, that type of Company is not worth buying from.
Regarding the hair quality: it was ok, but many other company have the same and are far .more interested in keeping their customers. I would rather buy from them. So, I would recommend you to think twice before you order. If something goes wrong, you are probably the one paying for it…
January 31, 2019
Unprompted review
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