Perry Uniform Reviews 

112
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the fast delivery times and the efficient ordering process provided through the online platform. Many buyers also find the customer service team to be extremely helpful and responsive when addressing various inquiries. Furthermore, numerous individuals mention that items arrive promptly and are well packaged for transit. However, some reviewers were not happy with the poor quality and substandard materials of certain garments. Others noted that the sizing guidelines can be confusing, making it difficult to select correct items. Additionally, a few people mentioned experiencing delays and difficulties when trying to communicate regarding issues.

What people talk about most

Product

Consumers find product experiences to be a mix of satisfaction and strong frustration. While many reviewers... See more

Quality

People report ambiguous experiences with quality, as opinions regarding the garments vary significantly. Some... See more

Service

Customers consistently note ambiguous experiences with service, showing a split in satisfaction. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, polite, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast delivery and good quality overall. My only constructive feedback is on sizing: figuring out the right size for each item is far more complicated than it needs to be. Between ages, inches, chest a... See more

Rated 5 out of 5 stars

It has been a pleasure to interact with a company that values and provides excellent customer service - I have needed help with my password, accessing their site, exchanging uniform and minor enquirie... See more

Rated 5 out of 5 stars

Easy to order and swift delivery. Option to return if unsuitable was very clear. Pleasant process; most efficient. Thank you.


Company details

  1. Uniform Store

Written by the company

Welcome to Perry Uniform, a British school wear retailer of distinctive uniform and sportswear for schools, universities and clubs.


Contact info

3.4

Average

TrustScore 3.5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(112)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Quality of materials

Quality of materials
Poor sizing
Long waits for uniform stock despite ordering one month before term starts

August 16, 2025
Perry Uniform logo

Reply from Perry Uniform

Hello Sara, Thank you for taking the time to share your feedback. I’m very sorry to hear this and for the delay you experienced we appreciate how frustrating this must have been. I wanted to explain that demand for the skirt size ordered in August was unexpectedly 120% higher than usual, compared with the previous two years. Our purchasing team worked hard to speed up delivery wherever possible; however, because this is a bespoke pleated skirt, production does take 6–8 weeks. To avoid this happening again, we will hold additional stock in this size going forward.

Our customer service team would be very happy to help with this. We would like to understand more about the other points raised directly with you and would appreciate it if you could email info@perryuniform.co.uk with more information.

Rated 1 out of 5 stars

Over-priced, poor quality and workmanship

Over-priced, poor quality and workmanship. Also thoroughly disappointed with sizing which is not easy to get right from guidance on website with further costs incurred on returning items and getting in different sizes. Also, unlike other uniform suppliers, Perry uniform never has a sale, not even a free delivery offer. I would not use this supplier if they didn’t have a monopoly on supplying my son’s uniform

July 1, 2026
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Reply from Perry Uniform

Hello Christine
Thank you, for your feedback, we are sorry to hear this. I just want to let you know that every order we send out is sent free of delivery charges and that a postage free label is provided with every delivery.
Do get in touch with our customer service team when you next order so that they can support you and talk you through the extra on-line sizing support available to ensure that you receive sizes to fit. info@perryuniform.co.uk

Rated 2 out of 5 stars

Items i asked to be named

Items i asked to be named, did not come named

July 2, 2026
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Reply from Perry Uniform

Hello Leila, Thank you for your feedback.
To guarantee your orders are named you need to select the naming service each time you place an order, everything will be delivered with a name tape sewn-in.

If you would like our customer service team to assist you before you next place an order please email info@perryuniform.co.uk we would be happy to help you.

Rated 5 out of 5 stars

Good service

Good service, thank you

July 9, 2026
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Reply from Perry Uniform

Hi Nasar, Thank you for your review, we are pleased to hear that you received good service from the team at Perry Uniform.

Rated 1 out of 5 stars

Very poor quality

The quality of the uniform is absolutely appalling. Every item we have purchased has fallen apart and there isn’t even a second hand uniform shop at the school because the condition of the uniform is so poor you can’t pass it on. The prices are ridiculously high. I would never recommend using this company for school uniform if you have a choice!

July 9, 2026
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Reply from Perry Uniform

Hello, We really appreciate you have taken the time to give us your views and would very much like to have the chance to review this with you directly. If you could consider kindly contacting our customer support team by email info@perryuniform.co.uk (referring to your Trustpilot feedback) we can find out more so we can ensure that your child's uniform represents both good quality and good value for money for all. Thank you.

Rated 2 out of 5 stars

Hardwork to deal with

Forced to use as no other supplier available

January 1, 2026
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Reply from Perry Uniform

Hello, We appreciate you bringing this to our attention. It is important to us to deliver customer service at the highest level and would welcome the chance to review your experience directly with you. Please contact our customer support team info@perryuniform.co.uk so that we can assist you.

Rated 5 out of 5 stars

Great Company also dealt with them many…

Great Company also dealt with them many years ago for my daughter, now it’s my Grandsons turn!

July 9, 2026
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Reply from Perry Uniform

Hello Vivienne, thank you for your review. We are delighted that you think that Perry is a great company. We are excited to be delivering uniform for your grandson to wear.

Rated 1 out of 5 stars

Poor quality and over priced!

Poor quality and over priced!

July 9, 2026
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Reply from Perry Uniform

Hi Jessica, we are sorry to hear this and do appreciate your feedback.

We would really like to know which items you are referring to see what we can do to address this, as delivering good quality and good value for money is important.

It would be appreciated if you could contact our customer service team by email info@perryuniform.co.uk so we can look into this in more detail.

Rated 5 out of 5 stars

Good quality

Good quality, fast delivery, good customer service.

May 1, 2026
Perry Uniform logo

Reply from Perry Uniform

Thank you for your review. It is good to hear you are happy with the quality, delivery and customer service provided by our team.

Rated 5 out of 5 stars

Exceptional customer service and blazers

Exceptional customer service, Chloe was a professional from start to finish and handled everything in a timely manner. Very impressed with the blazers. Highly recommend.

July 1, 2026
Unprompted review
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Reply from Perry Uniform

Thank you for your review and recommendation. We are glad that you enjoyed exceptional, professional & timely customer service from Chloe and that the quality of your Perry Club blazer has impressed.

Rated 5 out of 5 stars

Excellent fitting service

Excellent fitting service through the school. Took both my children to be measured at Thomas's College and the staff were so helpful.

June 23, 2026
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Reply from Perry Uniform

Thank you for your review! We are pleased to hear that you had an excellent fitting experience and the Perry staff were helpful.

Rated 5 out of 5 stars

Easy to order.

Easy to order.

June 19, 2026
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Reply from Perry Uniform

Thank you for your review! We are glad to hear it was easy for you to order.

Rated 1 out of 5 stars

I bought a blazer last year

I bought a blazer last year. Sizing guide was so far off being correct. Couldn’t return it. Bought another one this year. Again the quality is horrific. The buttons are plastic the piping is coming off and fit is terrible and I would never ever buy from here again. I could get this made in China for what feels like 5 pounds.

June 16, 2026
Unprompted review
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Reply from Perry Uniform

Hi James, We appreciate you bringing this to our attention. We hold our customer service to the highest standards and would like to review this with you directly to ensure total transparency. In December and more recently we have invited you to return the blazer to us to review. Please reply to our email so that we can assist you.

Rated 1 out of 5 stars

Do not use this company

Do not use this company. The material is terrible. The clothes are terrible. They will not accept your returns. Be aware. This company is a SCAM

December 2, 2025
Unprompted review
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Reply from Perry Uniform

Hello Joe I think you are talking about another company. Perry Uniform is a school uniform company based in the UK and we provide free returns labels with every order we send out. Based in Leeds in the UK. It would be appreciated if you could remove this review.

Rated 1 out of 5 stars

Faulty zip on new coat …

Very poor I ordered a coat from this company suppossed to be based in London its not its in China the coat finally arrived over three weeks later than they saidand the zip is not working there are quite a few of the teeth bent so the coat won't zip up I emailed asking for a pre paid label via email so I could send the faulty coat back as its not fit for purpose, numerous emails later offering me 10% discount and saying i could keep the coat if i accepted the discount why anyone would want a coat that doesnt zip up is beyond me. they finally said I can send the coat back gave a Chinese address so not based in the uk and say its my responsibility to pay for return postage (which will cost around £15 )the coat is faulty I've sent photos as proof of the faulty zip the coat also looks nothing like the coat advertised its cheap material and not thick and plush as shown on their website do not order from this company customer service is rubbish

October 24, 2025
Unprompted review
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Reply from Perry Uniform

Hi this is the Perry Uniform Trustpilot page not Perrystreetwear.com . We are a school uniform company based in Leeds in the UK. We send out a postage free returns label with every order and would never offer a discount for a faulty product. We believe your review is for another company and we would be grateful if you could remove this review.

Rated 1 out of 5 stars

Jumper

Received my jumper today and it’s nothing like the jumper advertised. It’s an absolute mess no one could possibly wear it so badly put together very cheap and just bloody awful. I’d advise people not to buy from this company. Cheap awful tat.

October 25, 2025
Unprompted review
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Reply from Perry Uniform

Hello Lesley, please can you let us know which school you were ordering for as we are concerned to hear this feedback about the jumper and would like to check our stock. We cannot find your customer record to see which school uniform this feedback applies to. Please confirm Thank you. Perry Uniform

Rated 1 out of 5 stars

Poor service

Poor service, quality of products are awful, not as shown on website, please be aware if you want a refund good luck, and it is from China which it shows a UK address on website, very poor company do not buy ive lost money and ended up with a coat I wont wear and can't even sell cheaper its dreadful . Sick of being ripped off

October 14, 2025
Unprompted review
Perry Uniform logo

Reply from Perry Uniform

Hi this is the Perry Uniform Trustpilot page not Perrystreetwear.com . We do not appear to have had an order from you. Perry uniform is a school uniform supplier based in Leeds in UK not China. We believe your review is for another company and we would be grateful if you could remove this review.

Rated 1 out of 5 stars

Do not use this company

Do not use this company - ordered a jacket and they have sent completely the wrong colour of jacket and now they are expecting me to pay to return it for a refund - have requested a free returns label as but they are now completely ignoring me and have not even provided me with a return address or return note
Complete scam

October 7, 2025
Unprompted review
Perry Uniform logo

Reply from Perry Uniform

Hi this is the Perry Uniform Trustpilot page not Perrystreetwear.com . A free returns label is sent with every order we send out. We are a school uniform supplier based in the UK. We believe your review is for another company and we would be grateful if you could remove this review.

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