The process of buying and moving into Persimmon Trelawny Place has been brilliant. The sales team were fantastic and supported me throughout the fuss free process. Once moved in, the on site tea... See more
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Review summary
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Charlotte and Jodie are so lovely; they supported us every step of the way with our purchase. Ami handled our Part Exchange, ensuring everything went smoothly. We had tremendous support from the Site... See more
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Great sales team (Toni & Tracy) at Harlestone Grange. Knowledgeable, friendly and very, very helpful. Knew them from Scholars Green, some years before. Well designed and built houses. Their developmen... See more
Company replied
One of the best decision of myself and my family that we choose persimmon homes. From the beginning to till handing over keys they were very co operative, took our opinion in every step, prioritize ou... See more
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Company details
Written by the company
Building over 16,000 beautifully-designed new homes a year in more than 380 prime locations nationwide, Persimmon is proud to be the one of the UK's most successful house builders.
Contact info
United Kingdom
- www.persimmonhomes.com
4.6
Excellent
13K reviews
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New Home Owner
1. Committed to timely delivery of project.
2. Excellent follow up on all issues.
3. Quality home delivery.
June 28, 2026
Reply from Persimmon Homes
Thank you. We really do value all feedback and shall share with the team, they will be delighted.
Best wishes,
Kat
They were all lovely and professional
They were all lovely and professional. They kept us updated and gave us all the info we needed. We are really happy
July 2, 2026
Reply from Persimmon Homes
Thank you for your wonderful review. We are delighted to hear that you have had such a positive experience.
Best wishes,
Kat
Went amazing the guys helped when there…
Went amazing the guys helped when there can and were the car to make our experience the best it could be
Sasha and Adam thank you again for all your help
July 2, 2026
Reply from Persimmon Homes
Thank you for sharing your experience, it's always great to know we are providing excellent service. Sasha & Adam, will be delighted when we share this with them.
Best wishes,
Kat
Marks on one of our patio doors
We had marks on one of our patio doors. Which we could not remove with a number of cleaning products.
We were expecting a visit from Dave the plastic surgeon to look at the problem on Tuesday. As he was in the area he called on the Monday to see if he could look at the issue.
After trying a number of products, he was able to remove the marks. You would not know they had been there now.
A lovely gentleman, he explained every step he was doing. With a great result.
July 6, 2026
Unprompted review
Reply from Persimmon Homes
We're delighted to hear that Dave was able to resolve the issue with your patio door and that you're pleased with the result. It's great to know he kept you informed throughout the process and went the extra mile by visiting earlier when he was in the area. We'll be sure to pass on your kind words.
Best wishes,
Kat
Customer service
Both Giles and Kate were and continue to be very pleasant helpful and professional. We can't fault them for anything. They were as keen for us to get into our new home as we were. Also Mason? The site manager was very professional and helpful. We can't wait to move in on 15th July it's been a very stressful process.
July 6, 2026
Unprompted review
Reply from Persimmon Homes
We're delighted to hear that Giles, Kate and Mason provided such professional, helpful and friendly support throughout your home-buying journey. It's fantastic to know they were as invested in helping you move into your new home as you were. We hope your move on 15th July goes smoothly and wish you many happy years in your new home.
Best wishes,
Kat
Leigh and André
The members of staff are very reliable approachable and easy to talk to which we believe is important to people who are buying their first home.
Thanks to Leigh and André!
Persimmon Homes is the one who gave us the chance to own our first house here in the UK, so we are forever grateful.
June 26, 2026
Reply from Persimmon Homes
Thank you for your wonderful 5-star review. We're delighted to hear that Leigh and André were so reliable and supportive throughout your first home buying journey. It means a great deal to know that Persimmon Homes helped you achieve your dream of owning your first home in the UK. Thank you for your kind words, and we wish you many happy years in your new home.
Best wishes,
Kat
The team is incredibly welcoming
The team is incredibly welcoming, friendly, and supportive. From the very beginning, everyone has been approachable and willing to offer guidance, answer questions, and share their knowledge. All the information I need is provided clearly and is always readily available, and the team is consistently available to offer assistance whenever required. Their open communication, willingness to help, and collaborative approach create a positive and inclusive working environment where everyone feels valued and supported. Being part of such a welcoming team has made it easy to settle in, build confidence, and carry out my work effectively.
July 2, 2026
Reply from Persimmon Homes
Thank you for your wonderful 5-star review. We're delighted to hear that the team has been so welcoming and supportive throughout your journey. Providing clear information, open communication and guidance every step of the way is something we take great pride in, so it's fantastic to know you've felt valued and supported. We wish you many happy years in your new home.
Best wishes,
Kat
Reply from Persimmon Homes
Thank you for sharing your experience, it's always great to know we are providing excellent service.
Best wishes,
Kat
Everyone was very helpful
Everyone was very helpful, the friendliness of all the site staff. The finishing touches within the house were very good and not expected, ie door stops to every door to prevent damage to walls.
July 2, 2026
Reply from Persimmon Homes
Thank you for your wonderful 5-star review. We're delighted to hear that our site team was so friendly and helpful throughout your experience. We hope you enjoy your new home for many years to come.
Best wishes,
Kat
Buying my first house!
I had Liam as my sales advisor, he made buying the house so easy! I’ve only just moved in so I’ve got a list of snags which I’m confident will get done so let’s hope Persimmon are as excellent as they have been throughout the buying process in their after care. Liam is very organised, approachable and helpful, no complaints.
June 30, 2026
Unprompted review
Reply from Persimmon Homes
We're delighted to hear that Liam made your home-buying experience so easy and stress-free. It's great to know he was organised, approachable and helpful throughout the process. We wish you every happiness in your new home.
Best wishes,
Kat
Jo-Anne and Brenda at Blairgowrie site…
Jo-Anne and Brenda at Blairgowrie site were amazing during the process. It was to purchase my first home and they did not make me feel pressurised into any decisions I made. They made me feel at ease, supported and stress free.
July 3, 2026
Unprompted review
Reply from Persimmon Homes
Thank you for your lovely 5-star review. We're delighted to hear that Jo-Anne and Brenda made your first home-buying experience such a positive one. Providing support without pressure is so important, and we're pleased they helped you feel at ease throughout the process.
Best wishes,
Kat
Fast move in experience
Persimmon did everything to help me move in quickly including paying a months rent to my buyer. I felt supported throughout the process and continue to feel supported by the customer aftercare service.
July 2, 2026
Reply from Persimmon Homes
Thank you for your wonderful 5-star review. We're delighted to hear that our team was able to support your move and help make the process as smooth as possible. It's great to know you felt supported throughout your journey and that our Customer Care team continues to provide excellent aftercare. We wish you many happy years in your new home.
Best wishes,
Kat
Just bought a house on forest view
Just bought a house on forest view, it's beautiful. All persimmon staff that we dealt with during the process have been incredible.
June 30, 2026
Reply from Persimmon Homes
Thank you for your fantastic 5-star review. It's wonderful to know that everyone you dealt with throughout the buying process provided such incredible service.
Best wishes,
Kat
Lovely experience
Lovely experience. Charlene is simply amazing, she made the journey so easy. I honestly can’t thank her enough.
July 1, 2026
Reply from Persimmon Homes
Thank you for your wonderful review. We are delighted to hear that you have had such a positive experience with Charlene.
Best wishes,
Kat
Persimmon Homes Harlestone Grange Northampton
Great sales team (Toni & Tracy) at Harlestone Grange. Knowledgeable, friendly and very, very helpful. Knew them from Scholars Green, some years before. Well designed and built houses. Their developments seem more spaciously laid out than some other more crammed-in ones, giving the impression of a big sky above. Our second Persimmon Homes purchase in a bit over four years, and very happy with both, on all fronts.
June 30, 2026
Reply from Persimmon Homes
Thank you for your fantastic 5-star review. We're delighted to hear that Toni and Tracy provided such knowledgeable and friendly support throughout your journey. It's wonderful to welcome you back again as a Persimmon customer, and we're so pleased you're happy with your home.
Best wishes,
Kat
Reply from Persimmon Homes
Thank you. We really do value all feedback and shall share with the team.
Best wishes,
Kat
All the Persimmons staff at Ger Y Mor
All the Persimmons staff at Ger Y Mor, Saundersfoot, Lorraine, Debbie, Donna, Caroline, Shannia and site manager Tom have been so helpful before and since we moved in.
Anything we have asked is never too much trouble.
June 28, 2026
Reply from Persimmon Homes
Thank you for your 5-star review. We're delighted to hear that Lorraine, Debbie, Donna, Caroline, Shannia and Tom have been so helpful before and after your move into Ger Y Mor. We'll be sure to share your kind words with the team. We wish you many happy years in your new home.
Best wishes,
Kat
There are always willing to offer help.
June 30, 2026
Reply from Persimmon Homes
Thank you so much for your review, the team will be delighted when we share.
Holly
Very good experience
Very good experience, house is great only a few minor snags that seem to be sorted quickly. Only in a week so can't answer longer term. Good customer service very helpful and friendly.
June 26, 2026
Reply from Persimmon Homes
Good evening Gill, thank you for taking the time to leave us a review via Trustpilot. We are delighted that you are settling into your new home and that you have found staff to be helpful.
Wishing you many happy years in your home.
Lara
The staff are more welcoming .
The staff at Wellington gate are amazing and understands the task .It's easy to recommend the services to people who are looking to buy houses.
June 30, 2026
Reply from Persimmon Homes
Thank you John for your positive review. We are delighted to hear of your experience with the team at Wellington Gate and shall forward your feedback directly to the team.
Kind regards,
Lara
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