Pest Expert Reviews 

6,644
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their high effectiveness in quickly solving pest problems. Many highlight the prompt and efficient delivery, with items often arriving on time or next day, alongside an easy ordering process and excellent service. However, some customers noted issues with product effectiveness, reporting that bait was not taken or pests continued to thrive. Others experienced delivery problems, including damaged packages and orders delayed or never received. A few also felt customer service was unresponsive regarding returns, or that order contents were incorrect or misleading.

What people talk about most

Product

Customers had positive experiences with product, consistently reporting that the products are effective and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Service

Reviewers mention positive feedback about service, consistently praising its excellence, speed, and... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and prompt delivery.... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness of the products, such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to look at options online. Ordered grain bait B and found one bait box they nibbled, but the other they weren't interested, so presume the rat has an alternative source of food in neighbouring ga... See more

Rated 5 out of 5 stars

Unbelievably prompt delivery hassle free.Have used rodent bait for years .Keep numbers down for mine and two neighbours .Gardens back too steep wild bank and river valley prime Rat habitat .Hate kill... See more

Rated 5 out of 5 stars

Another success with the Formula 'B ' Paste Bait Sachets. 45 Sachets placed into 4 outdoor Bait Boxes, 3 days later all sachets had been taken from boxes, no trace of any of the sachets, no sign of an... See more

Rated 5 out of 5 stars

I've used this company several times now and never had any problems. Ordering online is easy and delivery is always when it should be. My property backs onto open fields and I also have bird feeders... See more



Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(6,644)

613 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Initially I thought I had wasted my…

Initially I thought I had wasted my money as the rat took the first packet of bait and then came back for more . Eventually no sign , so fingers crossed they have departed one way or another.
THANK YOU

July 9, 2026
Rated 3 out of 5 stars

Boxes great. Email service not great.

I ordered 2 boxes on 2 July for next day delivery. Within a few hours of ordering I received an email stating that the order was completed. I emailed back for a clarification. I then got an email asking for a review of the product!
This morning I got a response to my first email telling me that the order was complete and that I had not placed another order!
Boxes arrived this afternoon in line with my original Amazon order. They need to sort out their customer service emails.
Boxes are absolutely fine.

July 2, 2026
Rated 5 out of 5 stars

This will stop them dead

This product I have purchased before and is a renewal and replacement for those pads which have after two years + of exposure needed to be changed.
I went on line and order a further supply which your company did and quickly may I add.

July 2, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look