Pest Expert Reviews 

6,644
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their high effectiveness in quickly solving pest problems. Many highlight the prompt and efficient delivery, with items often arriving on time or next day, alongside an easy ordering process and excellent service. However, some customers noted issues with product effectiveness, reporting that bait was not taken or pests continued to thrive. Others experienced delivery problems, including damaged packages and orders delayed or never received. A few also felt customer service was unresponsive regarding returns, or that order contents were incorrect or misleading.

What people talk about most

Product

Customers had positive experiences with product, consistently reporting that the products are effective and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Service

Reviewers mention positive feedback about service, consistently praising its excellence, speed, and... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and prompt delivery.... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness of the products, such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to look at options online. Ordered grain bait B and found one bait box they nibbled, but the other they weren't interested, so presume the rat has an alternative source of food in neighbouring ga... See more

Rated 5 out of 5 stars

Unbelievably prompt delivery hassle free.Have used rodent bait for years .Keep numbers down for mine and two neighbours .Gardens back too steep wild bank and river valley prime Rat habitat .Hate kill... See more

Rated 5 out of 5 stars

Another success with the Formula 'B ' Paste Bait Sachets. 45 Sachets placed into 4 outdoor Bait Boxes, 3 days later all sachets had been taken from boxes, no trace of any of the sachets, no sign of an... See more

Rated 5 out of 5 stars

I've used this company several times now and never had any problems. Ordering online is easy and delivery is always when it should be. My property backs onto open fields and I also have bird feeders... See more



Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(6,644)

615 reviews in the last 12 months

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Rated 5 out of 5 stars

Very reliable!

I have full confidence in Graham who went over and above last year when I had a rat problem, and this year I didn’t hesitate to contact him. He’s always very friendly and courteous too. I’d highly recommend Pest Expert.

June 4, 2026
Rated 5 out of 5 stars

Excellent Service

Excellent Service. I had a problem with the delivered package, obviously caused at the dpd hub.
I contacted Pest Expert and the lady I spoke to was extremely helpful and sorted the problem immediately.
The good thing about Pest Expert is that they provide a phone number for you to contact them.

June 4, 2026

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