PetCloud Reviews 

163
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely amazing service from Sasha today! She did a fantastic job grooming my Bonnie and made her look absolutely adorable in a gorgeous teddy bear style. 🐶🧸 You can really tell how mu... See more

Rated 5 out of 5 stars

Kristen was amazing with our puppy Winnie! She had genuine love and care for her, and followed all our instructions. We will definitely use her again in the future!

Rated 2 out of 5 stars

Not a great user experience. Its a great initiative, but the site needs lots of improvements. Its not intuitive and has lots of backend problems. Six months ago I used it for the first time and I e... See more

Company replied

Rated 1 out of 5 stars

I jus wouldn’t bother, i had trouble with payments bookings and tried to get someone to respond was impossible so i gave up. I’m sure there are some good pet people on here but there are too many good... See more

Company details

  1. Software Company

Written by the company

★PetCloud is a tech platform............................ ★Pet Care Providers on the PetCloud platform are independent contractors, not employees of the platform ........................................... ★PetCloud is not involved in the negotiations between members or for supervising the transactions that take place between members.................................... ★All Users Agreed and Acknowledged this in our Terms upon joining.................................................. ★We care deeply about both Pets and People and we are always trying to make a positive difference in this industry The Terms which all Users agree to upon signing up or signing in can be found here: https://www.petcloud.com.au/terms-of-service


Contact info

4.1

Great

TrustScore 4 out of 5

163 reviews

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No recent history of asking for reviews

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4.1

All reviews

(163)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Everything was done in a professional manner. And when my dates changed it was easy to update and organise partial refund. Will use again.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Camille. We really love hearing this.

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Rated 4 out of 5 stars

Was easy to post a job

Was easy to post a job, the pet sitter we got was great.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Stephen. We really appreciate hearing this.

Rated 5 out of 5 stars

A very trustworthy and responsible…

A very trustworthy and responsible service provided to me and will use and recommend their services in future as well

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Syed. We really appreciate you taking the time to share this.

Rated 5 out of 5 stars

PetCloud service excellent

Found an excellent sitter who genuinely liked our two cats. Very reliable and went over and above to spend time playing with them.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Louise.

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Rated 5 out of 5 stars

PetCloud is a fantastic place to look for your pet sitter

PetCloud is an easy to use website that puts you in touch with trusted pet sitters. When Melanie looked after our dog Kira she was just fantastic and made our getaway so much easier with peace of mind that Kira was in the best care. I would highly recommend PetCloud to anyone looking for caring people to look after their pet.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Sharron. Its so great to hear.

Rated 5 out of 5 stars

Through PetCloud I found a wonderful…

Through PetCloud I found a wonderful sitter for our cats, birds and other duties. It was extremely easy to use PetCloud and i won't hesitate to use them again in the future. Cathy L

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Cathy!

Rated 5 out of 5 stars

We found Meredith on pet cloud and are…

We found Meredith on pet cloud and are so happy we did she is amazing.
Her attention to detail regarding our cats routine is outstanding and the daily blogs on how they are doing is a lovely touch.
It is also very apparent that she has a genuine love for felines.
We have Meredith on speed dial for whenever we are away

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Jacqui we really appreciate you sharing your review.

Rated 5 out of 5 stars

Easy to use

Great for finding a responsible and pet-loving carer for the many animals in our backyard. The platform is easy to navigate.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Laurynne, we really appreciate you sharing your experience and taking the time to write this.

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Rated 5 out of 5 stars

What a fantastic service

What a fantastic service. Gretel & Natassjha house sat our dog & cat over Christmas & I cannot speak any more highly of them . Great service, easy to arrange . We'll be back
Chris & David - Ormond Vic👌

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Christine for sharing this. We really appreciate it.

Rated 5 out of 5 stars

PetCloud's service is great

PetCloud's service is great, I have used them a number of times and will do again. I found their web site ok but it can be a bit confusing when you try to make a booking.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you for taking the time to write this Joe. We will make further improvements to the website very soon. We really appreciate your review.

Rated 5 out of 5 stars

Sitter took excellent care of my little…

Sitter took excellent care of my little dog i was very happy with the service.
She also sent txt messages with updates so I did not have to worry.
Will use the service again.
Thanks

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you so much Angela. We really are pleased to hear this.

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Rated 5 out of 5 stars

Very smooth and quality service was…

Very smooth and quality service was very Impressed by the quality of care and how quick I got a response with many carers to choose from thanks

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you so much Leah, we really appreciate you taking the time to write this.

Rated 5 out of 5 stars

We hired a pet sitter through this…

We hired a pet sitter through this site. She was was fantastic! Our dogs loved her right from the start. We were more than happy to leave them with her and knew we didn't have to worry about them while we were away. Would definately recommend PetCloud if you are needing your pets cared for.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you Stacey for taking the time to write this review and sharing your experience. We really appreciate it.

Rated 5 out of 5 stars

I am so glad that this was recommended…

I am so glad that this was recommended to me it’s great service which is safe for my Murphy to use when booking and we found a great dog walker who I highly recommend

March 5, 2019
Unprompted review
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Reply from PetCloud

Nicola thank you for sharing your experience. We really appreciate you taking the time.

Rated 5 out of 5 stars

Pet Cloud is easy to use and has great…

Pet Cloud is easy to use and has great sitters. We have a very happy kitty whenever we get home. Would recommend this service.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you so much Victoria! We really are pleased to hear this.

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Rated 5 out of 5 stars

Perfect service

Used petcloud for the first time and my chosen sitter couldn’t be more lovely. She has been fabulous with my pets and the looking after the house.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you so much Anna for taking the time to share this!

Rated 5 out of 5 stars

Peace of mind

It was wonderful to discover a site that I could find safe care for my pet when I went away.

March 5, 2019
Unprompted review
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Reply from PetCloud

Thank you for sharing Bryson. We really appreciate it.

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