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Peter Tyson Reviews 

14,013
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Have bought a few, varied electricals through Peter Tyson and each time they've arrived exactly as described, on the delivery date stated and packaged well. Never had an issue and always on the list o... See more

Rated 5 out of 5 stars

FiiO player wanted but delivery uncertainty with all sources. Call to PT: issue is with 32GB chips sources. 64GB ok and in stock. PT prices as good as anybody's and free pnp with two wd delivery. Orde... See more

Company replied

Rated 5 out of 5 stars

The people I communicated with were extremely helpful. The goods arrived the very next day from making the purchase which was impressive and all in all after making several purchases from Peter Tyson... See more

Company replied

Rated 5 out of 5 stars

Ordered several items from the company & have found them both helpful & quick with deliveries. Can't fault their pricing. They are also attentive & helpful with after sales service with timely resp... See more

Company replied


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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4.9

All reviews

(14,013)

3,093 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fantastic cables

Really efficient fast service, great product, love the colour

July 9, 2026
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Reply from Peter Tyson

We're so pleased you're happy with our efficient and fast service, and that you love the product and its colour. Thank you for your wonderful feedback, Neil!

Rated 5 out of 5 stars

Ordered on line which was a simple…

Ordered on line which was a simple process, the item was delivered next day and extremely well wrapped.

The item was exactly as described, a very happy customer.

July 13, 2026
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Reply from Peter Tyson

We're so happy to hear that your online ordering process was simple and that your item arrived quickly and well-protected. It's wonderful to know you're a very happy customer, Mike!

Rated 5 out of 5 stars

Excellent service

Fast efficient service and competitive price.

July 13, 2026
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Reply from Peter Tyson

We're so pleased to hear that you experienced our fast and efficient service, and that you found our pricing competitive. Thank you for your feedback, Paul!

Rated 5 out of 5 stars

Cheers James

I have recently spent some time in the Carlisle store
I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his service
He took a real interest in my enquiries
Nothing I asked was a problem nothing was too much and after some trying testing swapping switching around I am delighted with the results
Once again James thanks for your time and patience

July 25, 2026
Unprompted review
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Reply from Peter Tyson

We are absolutely delighted to hear about your exceptional experience at our Carlisle store, Peter. It's wonderful to know that James provided such outstanding service and took a genuine interest in your needs. We appreciate you sharing your positive feedback and are thrilled you are delighted with the results.

Rated 4 out of 5 stars

Good price and quick delivery

Good price and quick delivery, message's sent when despatched and when I should receive item.
Followed up to make sure everything was ok.

July 13, 2026
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Reply from Peter Tyson

We're so pleased to hear you found our pricing good and that you experienced quick delivery. We appreciate you acknowledging our communication and follow-up to ensure everything was satisfactory.

Rated 5 out of 5 stars

Good price

Good price, next day delivery. What’s not to love !

July 13, 2026
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Reply from Peter Tyson

We're so pleased to hear that you found our pricing competitive and that your delivery arrived so quickly. Thank you for your wonderful feedback, Ian!

Rated 5 out of 5 stars

Good service

Quick delivery, great speakers. No issues.

July 13, 2026
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Reply from Peter Tyson

We're so pleased to hear that your delivery was quick and that you are enjoying your new speakers. Thank you for your positive feedback, Neil!

Rated 5 out of 5 stars

Very pleased with the sales team’s…

Very pleased with the sales team’s product knowledge, the stock levels, and prices. I highly recommend Peter Tyson to anyone looking for great service and quality components.

July 13, 2026
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Reply from Peter Tyson

We're so pleased to hear you had such a positive experience with our sales team's product knowledge, stock levels, and prices. Thank you for recommending us, Stuart!

Rated 5 out of 5 stars

Delivered in goot time

Delivered in good time

April 7, 2026
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Reply from Peter Tyson

We appreciate you taking the time to share your feedback regarding the timely delivery of your order. We are pleased to know it arrived as expected.

Rated 5 out of 5 stars

Very helpful and trustworthy retailer

Very helpful and trustworthy retailer. Even if you shop online as I did, you feel really looked after.

July 25, 2026
Unprompted review
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Reply from Peter Tyson

We're so happy to hear that you felt well looked after, even when shopping online! Providing a trustworthy and helpful experience is what we aim for.

Rated 5 out of 5 stars

Great product at a brilliant price

Great product at a brilliant price. Customer service was excellent particularly as i had some trouble with getting delivery which was entirely DPD's fault. Would absolutely recommend and use again.

July 24, 2026
Unprompted review
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Reply from Peter Tyson

We appreciate your fantastic review! It's great to hear you were so pleased with the product and the price, and that our customer service was able to assist you with the delivery issue. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Peter Tyson UK delivered an outstanding…

Peter Tyson UK delivered an outstanding shopping experience from start to finish. Their customer service was knowledgeable, responsive, and genuinely helpful, making the whole process smooth and hassle-free. The product arrived promptly, was securely packaged, and exceeded my expectations. I highly recommend Peter Tyson UK for their professionalism, excellent service, and commitment to customer satisfaction.

July 10, 2026
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Reply from Peter Tyson

We are so pleased to hear you had such an outstanding experience with us! Thank you for your kind words about our customer service, prompt delivery, and product quality. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Top Gear From A Top Seller.

Great HIFI Shop trusted name.

July 10, 2026
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Reply from Peter Tyson

We are so glad to hear that you consider us a trusted name in Hi-Fi. Your positive feedback truly means a lot to us. Thank you, Angela.

Rated 5 out of 5 stars

Brilliant service again today from Peter Tyson

Brilliant service again today from Peter Tyson – My new amplifier failed within a few days of delivery – ‘infant mortality’ – modern electronics either fail straight away or last forever – Anyway, Peter Tyson was amazing – A new unit was shipped for next day delivery with the old unit collected at the same time – DPD even brought shipping labels, so all I had to do was put the failed unit back in it’s box and tape up – pretty easy!!! – Many thanks to everyone I dealt with at Peter Tyson: Danny in Sales, Luke in Tech Support and Louise and Liam in Customer Service – Great company – Very easy to do business with…

July 24, 2026
Unprompted review
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Reply from Peter Tyson

We are so pleased to hear about your positive experience with us, even when faced with an unexpected issue. It's wonderful to know that our team was able to resolve it quickly and efficiently for you. We truly appreciate your kind words, Keith!

Rated 5 out of 5 stars

I was interested in a pre-owned REL…

I was interested in a pre-owned REL subwoofer and unfortunately missed the deadline for the special price, so I asked if there was anything they could do. They gave me a discount off a brand new REL subwoofer, something they didn’t have to do but they did it anyway, fantastic service.

July 10, 2026
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Reply from Peter Tyson

We're so pleased to hear that we could assist you with a discount on a new REL subwoofer. Providing fantastic service is what we aim for, and we're delighted you had such a positive experience, Russell.

Rated 5 out of 5 stars

Sony X700/K 4K blu ray player

I have used Peter Tyson a few times now I allways wanted a Sony 4k blu ray player & they definitely delivered the goods I saved over sixty pounds on the player what a result best price online in the UK it's a wonderful 4k blu ray player very user friendly & the picture is out of this world if you do need any help about a product they are only a phone call away & helpful advice so yes I would thoroughly would recommend Peter Tyson online plus it's a great Web site.

July 10, 2026
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Reply from Peter Tyson

We're absolutely delighted to hear such wonderful feedback! It's fantastic that you found the perfect 4K Blu-ray player at an unbeatable price and that you're so pleased with its performance. We're also glad our team was able to provide helpful advice when you needed it. Thank you for your kind recommendation, Craig!

Rated 5 out of 5 stars

Fast delivery and excellent product

Fast delivery and excellent product . I’m a fan of the printed manual that nowadays seems to be a thing of the past but time stands still for no man I suppose

July 9, 2026
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Reply from Peter Tyson

We're so glad to hear you're enjoying our product and appreciate the fast delivery! We understand your sentiment about printed manuals. Thank you for your feedback, Alan!

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