Purchased 2 Danish Design newton truffle box duvet beds for my lurchers. Super product, very thick and luxurious and the dogs love them. Look great in my newly decorated kitchen. Bought from Pet Monke... See more
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Orthopaedic dog mattress arrived in good time. Did as product guidelines suggested and unpacked mattress and left for a while to allow the foam to expand so as to fit into the outer mattress cover. Ho... See more
I found them via their Ebay listing & shop. After reaching out to them regarding an order I wished to place; then was directed to their website in order to create a custom order. On both occa... See more
First time I have purchased from Pet Monkey. Their service was brilliant from ordering to delivery. Regular updates were given with an original delivery date within 2-3 days, however, I was pleasantly... See more
Company details
Information provided by various external sources
We are a pet retail service aiming to offer you a choice of excellent products. We deliver online orders to UK and European mainland addresses in a timely manner. You should be able to find all the information you need on this website but if there is something further please do not hesitate to contact us. As we strive for continuous improvement, we always welcome feedback, so please do get in touch if you have any. Thank you for visiting PetMonkey.co.uk
Contact info
1 Old Park Farm, IP13 0LZ, Letheringham, United Kingdom
- info@petmonkey.co.uk
- www.petmonkey.co.uk
4.5
Excellent
757 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Good price, excellent delivery time. Puppy food ordered and delivered when quoted with no issues. Will be using from now on for monthly delivery - next bag will be junior version!
November 20, 2020
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Highly recommend
good prices, easy ordering, great communication and reliable delivery. highly recommended
November 16, 2020
Fabulous service
Fabulous service, usually arrives in under 24hours!!!
Communicative almost to a fault, you receive around 10 e-mails updating on status, plus Safe Place drop off options, hard to fault this company and prices more than reasonable when comparing same product from other sellers - Recommend!!!
November 15, 2020
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Product delivered really quickly
Product delivered really quickly. Advised at each stage of delivery what status of product was. Would definitely use again.
November 13, 2020
Dr Johns Merlin
Excellent service and communication and good value as I live a few miles from the shops it's good to have a fast and reliable way to get my pet food.
November 13, 2020
Very quick delivery!
November 13, 2020
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Very bad customer service
After reading good reviews and delivery times snd price was good I was confident I’d be happy. Sadly not. I placed the order Wednesday for Friday delivery as our dog was running low on food. I received confirmation and on Thursday saying status changed with tracking with dpd however was still pre transit. Friday no update so tried contacting them and only an email to
Do so. I tried Twitter too but have had no response. Today I get an email with no explanation but my order was refunded. I appreciate times difficult but it does go along way to keep customers on the loop of what is happening. Won’t use again.
November 9, 2020
Very impressed with the ease of…
Very impressed with the ease of purchase from Petmonkey and the speed of delivery. Dog seems to like the food too.
November 9, 2020
Top Notch
Excellent product, I was completely delighted (and the various creatures in the garden are ecstatic). The delivery was documented at all stages and exceptionally efficient. My thanks to this company for providing a reliable service, which I will certainly keep using.
November 7, 2020
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Great value and speedy delivery
November 6, 2020
easy peasy ordering and superfast delivery
easy peasy ordering - delivered superfast and well packaged.
all in all an A* service with no issues, no complaints, no problems.
I'll be back again
November 6, 2020
Best price and super quick
Used a few times now, Best price on the web and always delivered quicker than expected
November 6, 2020
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Very prompt and effective delivery…
Very prompt and effective delivery service. Good prices too.
November 6, 2020
I always purchase my hamster bedding…
I always purchase my hamster bedding from these. They are trustworthy and are very reliable with getting your order to you with fast delivery. Well done to all the team.
November 2, 2020
Pet monkey is an excellent company…
Pet monkey is an excellent company delivery was very quick great communication and my 6 puppy’s are very happy with the James welbeloved food thankyou again excellent service will continue to use every time
November 2, 2020
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