Pfdfoods Reviews 

2
•
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

PFD Food Suppliers. A joke within the hospitality indusrty.

Worst food supplier around. There are so many food suppliers these days that there is no need to accept: missed delivery's, poor communication, blame to the customer, belittling, arrogance and black mail. Everything that PFD represents. Some companies deserve your business, others don't. The bigger corporations dont appreciate loyalty, wont rectify mistakes, this is why its important to support locally owned and family owned suppliers/business's who deserve the business and actually give a Sh*t. Stay clear of PFD. Eleni, a liability within herself to Pfd.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Flaky, forgetful, seem oblivious to actual protocols. Was told by multiple different employees on different occasions that deliveries were fine that fall under the minimum order amount, just that one has to pay (an exorbitant) $80 delivery fee, which I agreed to. First order went fine. Driver told me if I spoke to a rep, would be able to waive delivery fees going forward — customer service denied this, and despite several calls to get connected to a rep, three weeks later, still crickets. Second order I made online, which comes up with a disclaimer that one has to pay the delivery fee when falls under min amount, which I agreed to, however called PFD to change the delivery to another day a day or so later, & was told is fine. Woman called me back straight away after & told me I'd have to pay the delivery fee, which again, agreed to. Day of delivery — no show. Called them & was told order hadn't been released. Now told they can't send out deliveries that fall under the minimum order amount, & that there's a glitch in the system and one simply has to order the minimum amount, despite that being completely non-sensical as a delivery fee wouldn't even exist in that scenario. Not to mention I was told it was fine by multiple different parties multiple different times, it's listed on the website, and hence why I even created an account with them in the first place. Completely messed my week around. Zero accountability.

July 11, 2025
Unprompted review

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