Pharmacy2U Ltd Reviews 

1,022,679
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 118,433 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the prompt delivery service and the amazing convenience of having their essential prescriptions sent directly to their homes. Many people frequently mention that receiving timely reminders makes managing repeat medications simple and saves a lot of effort. Consumers praise the efficient online system, noting that it takes away the stress of collecting items from local pharmacies. However, some people mentioned experiencing frustrating delays with their deliveries or sometimes receiving incorrect medication items by mistake. A few reviewers also noted that certain orders occasionally took much longer than expected to arrive, causing unnecessary worry.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient delivery and a simple, convenient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that medications arrive quickly and... See more

Order

People report positive experiences with order, noting that the ordering process is simple, convenient, and... See more

User experience

Reviewers highlight positive aspects of user_experience, finding the platform straightforward, quick, and... See more

Product

Customers consistently note ambiguous experiences with product delivery and ordering. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything ordered arrives well packaged and delivered via Royal Mail. There’s no indication that it contain medication and can usually be put through the letter box. Ordering is easy and the one oc... See more

Rated 5 out of 5 stars

If your medication is on going or a one off you cannot go wrong with using pharmacy 2u A reminder is sent in time for you to order your repeat prescription so you do not run out of your medication... See more

Rated 5 out of 5 stars

I've been using pharmacy2U for a few years now and have been incredibly pleased with their service. They are generally very fast with delivery, meaning I can trust my medications will arrive when I ne... See more

Rated 5 out of 5 stars

Excellent service. I went onto NHS online on Sunday to request my repeat prescription, doctor approved it Monday and the medication was delivered to me on Tuesday! I used to try and support the local... See more


Company details

  1. Pharmacy

About Pharmacy2U Ltd

Written by the company

Pharmacy2U

Established in 1999, Pharmacy2U is the UK’s largest NHS contracted pharmacy. Regulated by the General Pharmaceutical Council, Pharmacy2U provides a repeat prescription service trusted by tens of thousands of patients and an Online Doctor service run by UK-based doctors.

NHS Repeat Prescriptions

Pharmacy2U's NHS repeat prescription service means all your repeat prescriptions can now be arranged hassle-free and delivered direct to your door. The service is becoming more widely available as GP’s across England go live with electronic prescriptions. If your GP is one of the many to support electronic prescriptions, you can easily register with Pharmacy2U, who will then receive your script digitally. With Pharmacy2U you can order online, by phone or using a mobile app, and then have prescribed medication delivered for free to any UK address. They will even remind you when your next prescription is due, so there’s no need to worry. It's quick and easy to register with Pharmacy2U’s hassle-free repeat prescription service at https://www.pharmacy2u.co.uk/prescriptions/electronic-prescription-service-nhs

Online Doctor

Pharmacy2U’s Online Doctor service enables a convenient and confidential approach to providing medical consultations, tests and prescriptions to treat your condition, without having to visit your GP. The service is regulated by the Care Quality Commission and all the doctors are GMC-registered.

Patients can choose to receive updates via SMS or email, in addition to various delivery options including next working day delivery. There are also a range of secure credit or debit card payment options and PayPal to choose from.

Online GP Consultations in 3 straightforward steps at https://www.pharmacy2u.co.uk/onlinedoctor

Introducing Chemist Direct

Your non-prescription needs can now be looked after by Pharmacy2U’s sister company, Chemist Direct. They can offer you a wide range of over-the-counter medicines, as well as toiletries, fragrances, skincare products and much more.

Pharmacy2U Details

Written by the company

Over 98% same day dispatch

Unparalleled service levels with free UK delivery

Not happy? - Return your order within 28 days for a no quibble refund including delivery costs. Free standard UK delivery when you spend over £40

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1M reviews

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4.7

All reviews

(1,022,679)

117,220 reviews in the last 12 months

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