Pharma Nord UK Reviews 

8,779
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast next-day delivery service and state that orders arrive securely packaged without excessive waste. Consumers frequently praise the friendly support staff for their patience and helpful advice when placing orders by phone. Many buyers also express great satisfaction with the valuable rewards points system, which lets them try new items for free. However, some reviewers were not happy with product availability, mentioning that desired supplements were occasionally out of stock. A few individuals also noted experiencing issues with product expiration dates or delivery tracking problems on rare occasions.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the high standards and effectiveness... See more

Delivery service

People report positive experiences with delivery_service, noting that orders consistently arrive very quickly... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Service

Consumers find service to be outstanding, expressing high satisfaction and strong trust in what is offered.... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standards of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant I'm delighted to receive my box of Bio-Quinone Active Q10. Extremely easy to obtain through the tokens option I've been saving from my previous purchases. I am very impressed how easy it a... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Item was delivered immediately and so good to be by Royal Mail rather than a courier. The vitamin D pearls were also set out in a better form than last time - all in a straight line rather than higgle... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company
  3. Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,779)

380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really fast delivery of top of the…

Really fast delivery of top of the range products

April 14, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Victoria,

We always dispached on the same day if ordered before 3pm, meaning you should receive your products the very next day!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very easy

This was a repeat order so it all went very smoothly.

February 27, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Happy to hear that Jo!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Swift delivery

April 1, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Mann!

We always dispatch on the same day, using Royal Mail 24 tracked, when ordered before 3pm!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

speed v good

April 2, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the feedback Richard!

We always dispatch on the same day, using Royal Mail 24 tracked, when ordered before 3pm!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great product and order with ease

Great product and order with ease

April 1, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Viren,

Thanks so much for the feedback, we are pleased to hear you are loving our products!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Good quality products

Good quality products. Fast delivery.

April 1, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Dr Lee,

Thank you for your invaluable feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Good quality products

Top Class Products from one of the best names in the business 👏 👌 👍

March 31, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Jamila,

We really appreciate your feedback, we're so pleased you're happy with our products!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I have just received my product 2nd day…

I have just received my product 2nd day so how long before you begin to see a result

March 30, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Andrew!

Customers usually see/feel a difference after a few weeks for the product you have purchased, but everybody is different so some results may come faster or later.

Please come back and let us know how you're getting on!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

rosemcdevitt10@gmail.com

Rated 5 out of 5 stars

Very prompt from placing order to…

Very prompt from placing order to delivery

March 27, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey!

Thanks for the feedback!

We always dispatch on the same day, using Royal Mail 24 tracked, when ordered before 3pm, which is why you'd have received your order so quickly.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great Product

Good website. Good product.
New to this product so far a satisfied customer
Thanks

March 25, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Pat!

Welcome to the Pharma Nord Family and thank you for the review!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

5star wonderful products

Fantastic to deal with with very professional service and wonderful products
Pleasure doing business my family use your products as well so they give 5 stars also

March 24, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

HI there Valarie,

Thanks so much for sharing your feedback, we are delighted to hear that you and your family are feeing the benefits of our products!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Super fast delivery

March 24, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey MT,

Great to hear everything went as expected - thanks for the review!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Speedy delivery and I like the rewards…

Speedy delivery and I like the rewards scheme

March 24, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Skippy!

Thanks for ordering with Pharma Nord. We are delighted to hear that you are taking advantage of our rewards scheme, it's always nice to get something back!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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