Pharma Nord UK Reviews 

8,780
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast next-day delivery service and state that orders arrive securely packaged without excessive waste. Consumers frequently praise the friendly support staff for their patience and helpful advice when placing orders by phone. Many buyers also express great satisfaction with the valuable rewards points system, which lets them try new items for free. However, some reviewers were not happy with product availability, mentioning that desired supplements were occasionally out of stock. A few individuals also noted experiencing issues with product expiration dates or delivery tracking problems on rare occasions.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the high standards and effectiveness... See more

Delivery service

People report positive experiences with delivery_service, noting that orders consistently arrive very quickly... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Service

Consumers find service to be outstanding, expressing high satisfaction and strong trust in what is offered.... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standards of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant I'm delighted to receive my box of Bio-Quinone Active Q10. Extremely easy to obtain through the tokens option I've been saving from my previous purchases. I am very impressed how easy it a... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Item was delivered immediately and so good to be by Royal Mail rather than a courier. The vitamin D pearls were also set out in a better form than last time - all in a straight line rather than higgle... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company
  3. Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(8,780)

381 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Nothing new always great products and service.

March 8, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the review Judith, hope to see you again soon.


John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I am addict of PharmaNord for 4 years

I am addict of PharmaNord for 4 years, one of the most trustable company for supplements. Thank you!!

March 7, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Our pleasure! Thank you for your continuted custom, we are delighted to hear that you are seeing and feeling the benefits of our products!


John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Emma,

We always dispatch on the same day using Royal Mail 24 tracked, when you place an order before 3pm Monday-Friday - why is why you receive your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 4 out of 5 stars

The placing of the order was very easy…

The placing of the order was very easy and the product came quickly.

March 5, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thats great to hear George - we are glad to hear everything went as expected

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

My order came very fast!

My order came very fast!

March 5, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Evelyn,

Thanks for the review! We dispatch all ordered placed before 3pm on the same day, and we'll only ever use Royal Mail 24 tracked delivery - which is why you received it so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Pharma Nord give excellent service

Pharma Nord produce top quality products at a fair price and for the orders I have placed also a reliable next day delivery by first class post.

February 23, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Jeff,

Thanks for taking the time to leave a review, it's really important to us to hear honest feedback!

We are so pleased that you're happy with our service.

Hope to see you again soon!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Your products

Your products, your service and your staff deserve five stars from me, Abdul Latif

March 3, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

We really appreciate the feedback Abdul!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very prompt service

Very prompt service

March 3, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks, Martina!

We hope you enjoy your products!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Quality supplements with Quality service

Wonderful friendly, helpful staff. Next day delivery, beautifully packaged. Superb choice of top quality goods
I wouldn't do business with any other firm. Being over 6o l also get 10%off !!!

March 5, 2026
Unprompted review
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Kathryn,

Thank you so much for taking time to come and share your experience. We are delighted that we are your supplement provider of choice.

Thank you for your continued custom!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Best for vitamins and minerals .

Always helpful and informative.We have been accessing our vitamins etc from Pharma Nord for a number of years and without a doubt they are the best.My husband is 80 and I’m nearly there.Thank you Pharma Nord.

February 27, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hello Carol,

It's great to hear from you!

Thank you for taking the time to leave a review and thank you for your returning custom over the years.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Good ethical company with great…

Good ethical company with great supplements

February 26, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Gina!

We're glad you appreciate our ethical practices and high-quality supplements!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great company

Great company - always on time and very reasonably priced x

January 19, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey L.B,

Thanks for your feedback, it's great to hear we're getting it right!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I have been buying Pharma Nord products…

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabuckthorn oil for vaginal dryness, pycnogenol ...great for my skin health...and would highly recommend any of their products as they all work if taken consistently

February 16, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hello Jane,

Thank you so much for your wonderful feedback. We are delighted to hear from you and are so pleased that you are feeling the benefit of our supplements.

Thanks again for your continuted custom, we really value our returning customers!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Beautifully packaged softgel pills.

February 18, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you for the review, Curtis! We always dispatch on the same day if ordered before 3pm and as we use Royal Mail 24, this should generally reach you the next working day!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Sea Buckthorn Oil

It was a points purchase. Very easy to apply for and came very quickly. Thank you

February 17, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Mary,

It's wonderful to hear that you are taking advantage of our lotalty scheme, it's always great to receive free products!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great quality

Great quality, fast service

February 12, 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Appreciate the feedback, Emma!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look