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Phoenix Health & Safety Reviews 

2,684
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and engaging instructors who take plenty of time to explain complex course materials clearly and thoroughly. Participants also deeply appreciate the well-organized communication, highly practical feedback, and warmly supportive learning environment provided consistently throughout the entire duration of the training. Some reviewers were not happy with the virtual training format or experienced occasional inconsistencies regarding the assigned assessors during the first few months. Consumers also mentioned that administrative hurdles or communication gaps with external bodies occasionally complicated their learning journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting exceptional support and guidance... See more

User experience

Users describe positive interactions with user_experience, highlighting that modules are well structured and... See more

Service

Consumers find service to be positive, highlighting consistently professional, well-organised, and supportive... See more

Customer service

Customers report extremely positive experiences with customer service, highlighting approachable and... See more

Quality

Reviewers mention positive feedback about quality, highlighting a premium learning experience with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course tutor Wayne was excellent . His style and teaching methods made the course both fun and effective. ( Not death by PowerPoint) He is a credit to Phoenix . Training and reference materials we... See more

Company replied

Rated 5 out of 5 stars

I’ve just completed a 9 day course for the NEBOSH General Cert. It was clear and informative with some great interaction in the classroom. We had two trainers and they both put everyone at ease and th... See more

Company replied

Rated 5 out of 5 stars

I have just completed the 2 week NEBOSH general certificate course with Phoenix. Firstly the communication before the course and on the live chat was fantastic. I did the course through virtual clas... See more

Company replied

Rated 5 out of 5 stars

The course was informative and enjoyable, despite the amount of content that was needed to go though. Even though the course was 9 days it never felt like it dragged and all of us felt engaged throu... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Safety and Work Wear Store
  3. Training School

Written by the company

Phoenix Health & Safety provides a range of Health and Safety training courses, including IOSH Training, NEBOSH and IEMA Qualifications, and the NVQ Level 6 Diploma. Established in 2005, Phoenix is committed to providing the ultimate learning experience to its students, cutting through the jargon and red tape of the health and safety industry. We offer a range of learning methods for our training courses and qualifications. Students can book a Classroom course delivered in one of over 30 UK venues. You can get the same classroom experience online with our Virtual Classroom courses, with lessons delivered via video calls. Alternatively, opt for flexible e-Learning, where you’ll progress at your own pace, studying on our dedicated e-Learning platform. Employers wanting to book a course for their team can also choose our In-House study option, where the course is delivered at your premises, minimising disruption to your organisation’s work. Whatever method of study you choose, Phoenix students always benefit from the assistance of our Study Support team. Contact them by telephone or email, and they’ll give you study advice, exam tips, and explanations of course content. Phoenix also offers various Health and Safety Consultancy Services, including constructing your Risk Assessments, Audits, Inspections, and Health and Safety Policy creation. These support your organisation in meeting legal safety requirements and improving its Health and Safety Management System. Whether it be health and safety training or support for your organisation’s safety practices, Phoenix delivers an outstanding service, helping you meet your safety needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

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(2,684)

445 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently partnered with Phoenix…

We recently partnered with Phoenix Health & Safety to support our growing solar installation business, and the experience has been excellent from the outset.

Their team has taken the time to understand our operations, both within our premises and will be coming on-site, providing practical advice and clear guidance to help us improve our health and safety processes and ensure compliance.
Rather than offering a one-size-fits-all approach, they have tailored their support to the specific needs of our business and growth plans.

The knowledge, professionalism, and responsiveness of the Phoenix team have given us confidence that we are building a safer working environment for our employees while meeting our legal obligations. We look forward to continuing our partnership and would highly recommend Phoenix Health & Safety to any business looking for expert support with compliance, safety management, and business growth.

June 1, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share such a detailed review, Tom. It is fantastic to hear how positive your experience has been since partnering with Phoenix Health & Safety.
We are especially pleased that our team has taken the time to understand your operations and provide practical, tailored support to suit your business. Delivering clear, relevant guidance that reflects each client’s unique environment and growth plans is something we take great pride in, so it is wonderful to know this approach has made a meaningful difference.
It is also great to hear that our knowledge, professionalism and responsiveness have helped build confidence in your health and safety processes. Supporting businesses in creating safer working environments while meeting their legal obligations is at the core of what we do.
Thank you again for your recommendation and for placing your trust in us. We look forward to continuing to support you as your business grows.

All the best,
Team Phoenix

Rated 5 out of 5 stars

I really enjoyed doing my Level 6 in…

I really enjoyed doing my Level 6 in Occupational Health & Safety with Phoenix. Matt my lecturer was always at the end of a message and got back to me very quickly with any queries I had.
I have no qualms in reccommending Phoenix

June 1, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Robert. It’s wonderful to hear how much you enjoyed completing your Level 6 in Occupational Health & Safety with us.
We’re especially pleased to know how much Matt’s support helped throughout your journey. Being responsive, approachable and on hand to guide learners is exactly the experience we aim to provide, so it’s fantastic to hear he made such a positive difference for you.
Thank you as well for your recommendation. It really does mean a lot to us.

All the best,
Team Phoenix

Rated 5 out of 5 stars

IOSH

Danny was a great trainer, he’s full of energy and delivered a great presentation. I highly recommend him and this course to anyone that is interested in health and safety, It was not the standard death by power point.

May 27, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Isaac. It’s great to hear how much you enjoyed the IOSH course and found the delivery engaging and refreshing.
We’re especially pleased to hear how much Danny’s energy and presentation style stood out during your training. Bringing enthusiasm and variety into the sessions, while moving away from the usual “death by PowerPoint” approach, is something we really strive for, so it’s fantastic to know this made such a positive impact on your experience.
Thank you as well for your recommendation. Danny will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Just completed a three day training…

Just completed a three day training course, would recommend this company to anyone looking at training.
Peter was helpful and guided us through the course answering all our questions in a professional manner.

May 29, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Nathan. It’s great to hear that you had such a positive experience on the three day training course and that you would recommend us to others.
We’re especially pleased to hear how much you valued Peter’s support. His ability to guide learners clearly and answer questions in a professional and approachable manner is something we’re very proud of, and it’s fantastic to know this made a difference to your experience.
Peter will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Just finished the course with Peter…

Just finished the course with Peter hannigan, great course and great assessor

May 29, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Jessica. It’s great to hear that you enjoyed the course and found Peter to be such a strong assessor.
We’re really pleased that his guidance and delivery helped make your experience a positive one. His clear and supportive approach is something we’re very proud of, and he will appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Great experience with Danny

I had a great experience with Danny on the managing safely course. I thinks throughly recommend.

May 29, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Joseph. It’s great to hear that you had such a positive experience on the Managing Safely course with Danny.
We’re especially pleased that his approach made the training enjoyable and worthwhile for you. His enthusiasm and commitment to delivering engaging sessions are qualities we’re very proud of, and it’s wonderful to know this came through in your experience.
Thank you as well for your recommendation. Danny will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Great training provider.

The process was simple to follow and the guidance from my assessor Rebecca was excellent. There are plenty of tools available on the website to help with your qualification and the option to book in regular meetings with your dedicated assessor was very useful.

May 25, 2026
Unprompted review
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Reply from Phoenix Health & Safety

Thank you for taking the time to share your feedback, Helen. It is wonderful to hear that you found the experience straightforward and well supported throughout.
We are especially pleased to hear how much of a difference Rebecca made to your journey. Her guidance, availability and structured approach are exactly what we aim to provide, and it is great to know that the option to book regular meetings helped you stay on track and make steady progress.
It is also fantastic to hear that the tools and resources on our platform supported your qualification effectively. Creating a clear and accessible learning environment is something we take great pride in.
Thank you again for your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Great experience with Wayne

Great experience with Wayne, really knowledgeable and made the course enjoyable

May 26, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback. It’s great to hear that you had such a positive experience with Wayne and found the course enjoyable.
We’re especially pleased that his knowledge and delivery made a strong impression. Creating an engaging and supportive learning environment is something we’re very proud of, so it’s wonderful to know this came through in your experience.
Wayne will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Useful course with applicability to me…

Useful course with applicability to me work environment.

May 26, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Jonathan. It’s great to hear that you found the course useful and relevant to your work environment.
Making sure the content can be applied in a practical, real‑world context is something we place great importance on, so it’s wonderful to know it supported you in your role.

All the best,
Team Phoenix

Rated 5 out of 5 stars

NVQ Level 6

I undertook my NEBOSH with Phoenix Health & Safety, and I always knew if I was to undertake my NVQ Level 6 I would do it with them.

Ann Mitchell my assessor was absolutely fantastic, she always responded to my questions on the same day, and with meaningful advice and guidance that helped to keep me on track.

Phoenix Health & Safety are always a company I recommend to others.

May 22, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share your experience, Sophie. It’s wonderful to hear about your continued trust in Phoenix, from your NEBOSH qualification through to your Level 6 NVQ — that really means a great deal to us.
We’re especially pleased to hear how much of a difference Ann made to your journey. Her responsiveness, clear guidance and meaningful advice are exactly what we aim to provide, and it’s fantastic to know she helped keep you focused and on track throughout the process.
Thank you also for recommending Phoenix to others. Your support is truly appreciated.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Relatively easy to get to grips with

Relatively easy to get to grips with. Good communication. Shane Goss made the course very enjoyable and understood all of the questions thrown at him from course members.

May 21, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, William. It’s great to hear that you found the course easy to get to grips with and that communication throughout was clear and helpful.
We’re especially pleased to hear how much you enjoyed Shane’s delivery. His ability to make sessions engaging while confidently addressing all questions is something we’re very proud of, and it’s fantastic to know this contributed so positively to your experience.
Shane will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

I found the course interesting and the…

I found the course interesting and the instructor was very engaging. The course content was relevant and thoroughly explained. Course content followed the course literature closely. I would recommend phoenix to a colleague or friend.

May 20, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share your feedback, Harvey. It’s great to hear that you found the course interesting and the content both relevant and clearly explained throughout.
We’re especially pleased that the instructor’s engaging approach made a positive impact on your experience, and that the course closely followed the literature to support your learning in a structured way. That consistency is something we aim to provide across all our programmes.
Thank you as well for recommending Phoenix to others. We really appreciate your support.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Just finished a 9 day NEBOSH course…

Just finished a 9 day NEBOSH course with Shane Goss. He is knowledgeable, non judgmental and just naturally put us all at ease. Great asset to Phoenix! Thanks Shane!

May 21, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Claire. It’s fantastic to hear how positive your experience was on the 9 day NEBOSH course.
We’re especially pleased to hear how much Shane’s approach stood out. His knowledge, supportive nature and ability to create a relaxed, non‑judgemental environment are qualities we’re incredibly proud of. It’s great to know he helped everyone feel at ease and contributed to such an enjoyable learning experience.
Shane will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

A well organised and thought out course…

A well organised and thought out course that allows sufficient time for questions, reflection and group work. Excellent trainer Shane was super helpful and made the course user friendly.

May 21, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share your feedback. It’s great to hear that you found the course well organised and thoughtfully structured, with plenty of opportunity for questions, reflection and group work.
We’re especially pleased to hear how much you valued Shane’s delivery. His helpful, approachable style and ability to make the course user friendly are qualities we’re very proud of, and it’s fantastic to know this had such a positive impact on your experience.
Shane will really appreciate your kind words.

All the best,
Team Phoenix

Rated 4 out of 5 stars

NEBOSH

Great variation in means of communicating the required information, rather than just reading books and power points.

May 21, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Ed. It’s great to hear that you appreciated the varied approach to delivering the course content.
We’re pleased that the mix of teaching methods helped bring the material to life beyond just slides and textbooks. Creating an engaging and interactive learning experience is something we place real importance on, so it’s wonderful to know this worked well for you.

All the best,
Team Phoenix

Rated 5 out of 5 stars

NEBOSH

NEBOSH, Construction certificate. Really enjoyed the 2 weeks with Wayne Haywood, great tutor, great venue, great group.

May 21, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, Dylan. It’s fantastic to hear how much you enjoyed the two weeks on the NEBOSH Construction Certificate course.
We’re especially pleased that Wayne’s delivery made such a positive impression. His expertise and engaging approach are key to creating a supportive and enjoyable learning experience. It’s also great to hear that the venue and group added to such a positive overall experience.
Wayne will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

NEBOSH GNC Training. Pete Hannigan

I recently completed the NEBOSH GNC training with Peter Hannigan. Pete’s industry experience and quick wit made an intensive syllabus feel engaging, relevant and genuinely comprehensible. The Southampton venue was well equipped and provided an excellent learning environment. Overall it was a great training package and I feel prepared with the tools and confidence needed to pass the exam. Cheers Pete!

May 21, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share such detailed feedback, Jonathan. It’s fantastic to hear how positive your experience was on the NEBOSH GNC training.
We’re especially pleased to hear how much Pete’s delivery contributed to your learning. His industry experience, combined with his engaging style and quick wit, really helps make a demanding syllabus feel accessible and relevant. It’s great to know that this approach helped build your understanding and confidence throughout the course.
We’re also delighted that the Southampton venue provided a strong learning environment and complemented the overall experience. Knowing you’re heading into your exam feeling prepared and confident is exactly what we aim for.
Pete will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Exceptional NGC course delivery.

The face-to-face NEBOSH General Certificate course was very helpful and broke down the content. The course was delivered by Peter Hannigan who really knows the subject and his style of delivery was exceptional. He made a very dry subject enjoyable.

I don't think we could have had anyone better than him. I would attend any course delivered by him and would recommend to anyone.

The hospitality/service delivery from Doubletree was also exceptional.

May 21, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share such a detailed review. It is fantastic to hear how valuable you found the NEBOSH General Certificate course and that the face to face delivery helped break down the content in a clear and accessible way.
We are especially pleased to hear how highly you rated Peter’s delivery. His depth of knowledge and engaging teaching style make a real difference when covering a subject that can feel quite dry, so it is wonderful to know he made the experience both enjoyable and impactful for you. Your comment about not being able to have had anyone better will mean a great deal to him.
It is also great to hear that the venue and hospitality at the DoubleTree supported such a positive overall experience. Creating the right environment for learning is something we take seriously, so we are glad this complemented the course so well.
Thank you again for your recommendation and kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Training done in Southampton provided…

Training done in Southampton provided by Pete Hannigan who provided excellent coaching and guidance throughout the two weeks and catered for our groups varied background and levels of knowledge very personable and engaging and has left me feeling very prepared for my exams

May 11, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for sharing your feedback, James. It’s great to hear how positive your experience was during the training in Southampton.
We’re especially pleased to hear how much you valued Pete’s coaching and guidance throughout the two weeks. His ability to adapt to different levels of knowledge while keeping everyone engaged and supported is something we’re very proud of. It’s fantastic to know he helped you feel prepared and confident heading into your exams.
Pete will really appreciate your kind words.

All the best,
Team Phoenix

Rated 5 out of 5 stars

Two weeks of exceptional training given…

Two weeks of exceptional training given by Pete Hannigan.
Pete kept things interesting and made the course easy to follow.

May 21, 2026
Unprompted review
Phoenix Health & Safety logo

Reply from Phoenix Health & Safety

Thank you for taking the time to share your feedback, James. It’s fantastic to hear how much you valued the two weeks of training.
We’re especially pleased to know that Pete’s delivery made the course both engaging and easy to follow. His ability to keep learners interested while simplifying complex content is something we’re very proud of, and it’s great to hear this came through in your experience.
Pete will really appreciate your kind words.

All the best,
Team Phoenix

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