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Company details
Written by the company
Hos Phonestore har vi et stort udvalg af smartphones, tablets og tilbehør. Vi sælger og reparerer med originale Apple- og Samsung-reservedele af apple certificerede teknikere.
Contact info
Strandvejen 92, 2900, Hellerup, Denmark
- 39209999
- info@phonestore.dk
- www.phonestore.dk
Replied to 100% of negative reviews
Typically replies within 1 week
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Super service by Jonas
Super service by Jonas. It was Quick and effective. He fixed my phone in 5 minutes whilst I waited. I would highly recommend this place.Thanks Jonas.
Fantastisk service
Fantastisk service og god kommunikation fra start til slut - meget positiv oplevelse at handle med phonestore.
Fast, reliable and great service!
Had to repair my cracked iPhone 8 screen, and I had a couple of recommendations of where to get it done. One was a shop recommended by my friend, and Phonestore was recommended by my sister who lives just above it. The shop recommended by my friend was around 400kr cheaper, BUT it wasn't for an original Apple screen. I looked at other shops close to where I live, and there were one or two that used an original Apple screen as well, but were way more expensive than what Phonestore charged.
In the end, I opted to get it fixed at Phonestore as I wanted an original Apple screen to avoid issues, and I can say that I have chosen wisely :). Service was TOP NOTCH, and it only took 30 mins as promised. I highly recommend them to anyone who need their devices fixed!

Reply from Phonestore ApS
Super god service og professionel…
Super god service og professionel håndtering af udstyret.
My favourite store
Perfect and fast service yet again. Went to get an apple plug the receipt was in my email before I had even got up my stairs next door. The only minus is that google didnt want me to download the receipt as it said Suspicious Attachment - that has never happened before..
Great customer service!
Great customer service!
Cracked the screen on my iphone 7 and they fixed it within 15-20 mins at market price!
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