Excellent customer service
Excellent customer service, very responsive, and a great product!

Reply from photonomy UK
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We make it easy to install your own solar power and encourage others to get off the grid. Industry-leading solar power equipment and accessories for the DIY-curious and professionals.
United Kingdom
Excellent customer service, very responsive, and a great product!

Reply from photonomy UK
I ordered two 200 watt panels and both arrived in perfect condition and within a week. Advice via email from them was spot on for the system that I want to setup.

Reply from photonomy UK

Reply from photonomy UK
All good great panel and good quality and fast post and excellent communication, recommend to all. Great value for money.
Fitted to my campervan for off grid capacity.
They have something for everyone check out the site.

Reply from photonomy UK
I initially bought a solar panel from this company. I was dealing with a gentleman named George. George has been absolutely fantastic, going above and beyond expectations. I then needed some extra long cables to run the solar panel to my battery pack and George also assisted with this and set me up with a great deal. If I was ever stuck or needed help, George would reply promptly with links and all the information required. Fantastic experience, fantastic seller.

Reply from photonomy UK
Good value for money and quick response to questions on emails and fast dispatch of panels and cables.
only one slight problem was the panel arrived with some minor damage to one corner a small dent of the frame, needs better corner protection, as looked like the corner cover had come off inside the box it came in as they are not taped on. box had been opened for cables to go inside so maybe these moved it off the corner in transit.
luckily the solar cells and glass were not affected and once fitted on van roof the damage would not be seen. I did not want to have to return panel as it was the last one they had in stock as was only minor damage. Cables and connections are good quality.
Panels look and feel good quality, and well made, good power rating for the size of panel compared to others. I will use again and recommend them. they just need a bit more protection on the corners to avoid any damage in transit.

Reply from photonomy UK
Excellent product. Excellent value for money.Ontime delivery. Excellent customer service.

Reply from photonomy UK
Great communication and very pleasant to message with. Everything arrived as stated and well packed. Panel works well and appears to be very good quality. Going to be my preferred supplier as I build my system up as I can't fault the service, website and product.

Reply from photonomy UK
Great 100w solar panel at a great price, and then great customer support when I had to ask a question

Reply from photonomy UK

Reply from photonomy UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.