Clean Refill pack Reviews

4.8

(343 reviews)

A product’s star rating is calculated as the average of all its reviews.

Shop now

Sold by Phox Water

www.phoxwater.com

•

12.1K Reviews

4.7

The information on this page is based solely on product reviews written by customers of Phox Water via Trustpilot.

Here’s what people highlighted

Quality

4.9

336 ratings

Value for money

4.7

330 ratings

Product details

Each filter refill lasts 200 litres (44 gallons) or 45 days

Brand: Phox Water

Flag this product

Product variants
Pack size	Title	GTIN
3 Month	—	GTIN 5060726550017
12 Month	Default Title	GTIN 5060726550086
—	—	GTIN 5060726550017
—	—	GTIN 5060726550086
—	—	—

All reviews

Mar 12, 2023

While it is brilliant not having to throw out the plastic cartridges every month it would be more honest to give a more realistic duration of the phox filter. We have such bad water quality that the most I can stretch out one refill paket is to 4 weeks at the most, however, the filtered quality declines already after 2 weeks… this means that a ‘12 months’ refill only lasts me 8 months at the most. A promise on the website of 4-6weeks per refill would be more accurate.

Quality: 4

Value for money: 4

Reply from Phox Water

Mar 13, 2023

Hi there,

Thank you for your constructive feedback and apologies for any bother, we're available at service@phoxwater.com if you would like us to look into this!

Best wishes,
Team Phox

Mar 10, 2023

I love these refills, works as good as any others I've come across. I also like to orternate between the two.

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 13, 2023

Hi Claire,

Thank you for your positive feedback, this is very much appreciated!

Best wishes,
Team Phox

Mar 9, 2023

Nice tasting water for my tea and no nasty plastic cartridges to throw away

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 9, 2023

Hi Heidi,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 9, 2023

Product works well, but I find the glass tub style pourer a bit unwieldy, it empties very quickly too.

Quality: 4

Value for money: 4

Reply from Phox Water

Mar 9, 2023

Hi Linda,

Thanks for taking the time to leave this feedback. If there's anything we can do to help, please get in touch to service@phoxwater.com.

Best regards,
Team Phox

Mar 9, 2023

Great idea to help reduce plastic pollution

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 9, 2023

Hi Susan,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 9, 2023

The water in my area is very hard and kettles scale up really quickly. It tastes ok but sometimes very chemical. However, since using my Phox filter, I rarely have to de-scale. Wish I could use it for my washing machine too!! I chose Phox because I wanted a good, eco-friendly filter - refillable filter (no more swapping out plastic filters) - which gives me clear, pure water that is clear, kind to my kettle and tastes absolutely wonderful. Oh and big bonus, packaging is compact and recyclable. Would give 6 stars if I could.

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 9, 2023

Hi Clarissa,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 9, 2023

Simple to use and excellent quality

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 9, 2023

Hi Ashley,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 9, 2023

Very good product

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 9, 2023

Hi Peter,

Thank you so much for your positive feedback. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 9, 2023

Refill arrives through the post in recycled card. Easy to use and so much better for the environment. Water tastes great too!

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 9, 2023

Hi there,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 8, 2023

Brilliant, kind to our planet better for our health. A Win, Win

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 9, 2023

Hi Melanie,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 8, 2023

Works well and saves me having to dispose of used cartridges in landfill.

Quality: 4

Value for money: 4

Reply from Phox Water

Mar 8, 2023

Hey Helena,

Thank you so much for your positive feedback, just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 8, 2023

Although these refills are obviously better for the environment, they are in fact just as expensive as the Brita filters.

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 8, 2023

Hi Debbie,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 8, 2023

Still on the pricey side but was cheaper to buy the 12mth supply. No throw-away cartridges....GREAT!

Quality: 5

Value for money: 4

Reply from Phox Water

Mar 8, 2023

Hi Debby,

Thank you so much for your feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 8, 2023

Love the subscription

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 8, 2023

Hi Annie,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 8, 2023

Makes the tap water so much nicer to drink for me and my cats.

Quality: 5

Value for money: 4

Reply from Phox Water

Mar 8, 2023

Hi Barbara,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 7, 2023

Just started my second year using the water filter works a treat and no plastic waste. Win win.

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 8, 2023

Hi Brenda,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 5, 2023

Great packaging and all recyclable. Great value. Easy to use.

Reply from Phox Water

Mar 6, 2023

Hey Elaine,

Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 4, 2023

Better value to buy a big pack. Arrived quickly, con show bad Royal Mail are at delivery at the moment.

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 6, 2023

Hey Michelle,

Thank you for your feedback.

Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

Mar 3, 2023

Excellent value and much greener than the main alternative.

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 3, 2023

Hi there,

Thank you for your positive feedback, this is very much appreciated!

Best wishes,
Team Phox

Mar 1, 2023

It’s a really good product, easy to use and is good for the environment

Quality: 5

Value for money: 5

Reply from Phox Water

Mar 2, 2023

Hi Phil,

Thank you so much for your positive feedback, just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox