phs Greenleaf Reviews 159

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Nick is an absolute pleasure to work with, he is always very polite professional and friendly. His knowledge of the plants we have is excellent, gives me advice on the plants and keeps me informed of... See more

Company replied

Rated 5 out of 5 stars

We have always had a great experience using PHS for Christmas Trees, at Stepping Hill Hospital. Zoe and her team have always been really helpful when providing and installing the internal trees and... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Michelle, Tommy, Karen, and Steph for the incredible job they did updating our free-standing and wall plant fixtures. The transformation is stunning — the new look has completely el... See more

Company replied

Rated 5 out of 5 stars

Great customer support from Zoe Weeks, she has helped us deliver Christmas Trees throughout the NHS oxford trust over multi years. Highly recommend greenleaf and specifically Zoe! Thanks again!

Company replied

Company details

  1. Plant Nursery

Written by the company

PHS Greenleaf's plant hire services offer the best range of hanging baskets, living walls, indoor and outdoor plants for your office. Give us a call today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 3 out of 5 stars

No lights, dim and very late pick up.

We decided to try PHS Greenleaf again and see if they could redeem themselves after a previous bad Christmas tree. We ordered frosty morning which is mostly white. Its a lovely tree display, but you can barely see the lights and they are battery operated so not only did we have to buy more lights, more batteries. At least for what you charge, provide plug ins. It just didn't stand out unfortunately, needed more sparkle as in lights and it was dim. Late delivery and pick up was due for the 7th, then after asking why they hadn't picked up, told the 12th. Our tree is in the main reception. Everyone asking when its going, embarrassing unlike most offices, theirs have been removed. We are having to move ourselves now to hide. Lovely tree, overpriced and costing us to provide more lights and batteries, and move ourselves, can get better and cheaper. If it wasn't for me contacting them, they wouldn't have bothered to at least out of curtsey, let us know. For that unfortunately we wouldn't use again.

January 7, 2026
Unprompted review
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Reply from phs Greenleaf

Hi Anne,

I am very sorry to read your review and apologise that the Christmas Tree did not meet your expectations.

I would like to discuss further and would be grateful if you could contact me direct janewatkins@phs.co.uk to address the issues you have raised.

Kind Regards
Jane PHS Greenleaf

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Rated 5 out of 5 stars

Nick the Plant guy

Nick is an absolute pleasure to work with, he is always very polite professional and friendly. His knowledge of the plants we have is excellent, gives me advice on the plants and keeps me informed of everything. If there is ever a problem with any plants he tells me what the solution will be and works to maintain the plant to the high standard he always gives.

December 12, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Fournet,

Thank you for taking the time to provide such a great review, its very much appreciated. I will be sure to pass your fantastic feedback to Nick.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Great experience and lovely Christmas trees from PHS

We have always had a great experience using PHS for Christmas Trees, at Stepping Hill Hospital.
Zoe and her team have always been really helpful when providing and installing the internal trees and external tree on site.
We have another arriving tomorrow, which I’m sure will be as stunning as previous years.
Thanks for all your help making it as festive as possible.

December 3, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Tina

Thank you for taking the time to provide such a great review, its very much appreciated. The Greenleaf team work really hard to ensure our customers experience with us is a positive one and I will be sure to pass your fantastic feedback to Zoe and team.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Great customer support from Zoe Weeks

Great customer support from Zoe Weeks, she has helped us deliver Christmas Trees throughout the NHS oxford trust over multi years. Highly recommend greenleaf and specifically Zoe!

Thanks again!

November 24, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Tom

Thank you for your valued custom over the years and the great review. Your feedback is much appreciated and I will be sure to pass on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Easy to book

Easy to book, no hassle, quick response.

November 20, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Lynsey,

Thanks for the great review!

Kind Regards
Jane PHS Greenleaf

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Rated 4 out of 5 stars

Last minute request from Client to…

Last minute request from Client to provide a Christmas Tree, Quick Email and Zoe sorted it straight away saved the day.

November 14, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Kirsty

Thank you for taking the time to review us, its very much appreciated. I will be sure to pass your kind words on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Zoe was very helpful and quick with her…

Zoe was very helpful and quick with her responses. I am looking forward to receiving our Christmas Tree.

November 7, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Bernice,

Thank you for taking the time to review us and give such great feedback, I will be sure to pass on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Repeat order

We had our trees from PHS last year and had so many lovely compliments that we have done the same again this year.

We have got our preferred delivery date and ordering process via Zoe has been easy.

October 27, 2025
Unprompted review
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Reply from phs Greenleaf

Hi there,

Thanks for taking the time to review us, we appreciate it.

Thanks, Karl

Rated 5 out of 5 stars

Ordering Process

I speak to Zoe just once a year but its always a pleasure and she's super efficient.!!

October 23, 2025
Unprompted review
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Reply from phs Greenleaf

Hi there,

Thanks for taking the time to review us, we appreciate it.

Thanks, Karl

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Rated 5 out of 5 stars

Christmas Tree

I thought I was late in ordering our company Christmas tree and started to panic. Luckily the service I received from Zoe was so efficient she managed to get it all in place for me. I use PHS every year and they are so reliable.

October 16, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Louisa,

Thank you for your much valued custom over the years and for the great review. I will be sure to pass on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Thank you Zoe for your quick and…

Thank you Zoe for your quick and efficient service in dealing with our request

October 9, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Chris

Thank you for taking the time to review us and give such great feedback, I will be sure to pass on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Thank you to Zoe

Thank you to Zoe

Great service - Kept updated and really good operational team specific to each clients needs.

Sam

October 6, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Sam for taking the time to review us, its very much appreciated. I will be sure to pass your kind words on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Zoe makes ordering our xmas tree every…

Zoe makes ordering our xmas tree every year a breeze

September 30, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Victoria

Thank you, we really appreciate you taking the time to review us and give such great feedback, I will be sure to pass on to Zoe.

Kind Regards
Jane PHS Greenleaf

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Rated 5 out of 5 stars

Thank you to Nick !

Ever so professional, efficient and always smiling !

September 25, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you for taking the time to review us, its very much appreciated. I will be sure to pass your kind words on to Nick.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Christmas Tree

I order Christmas tree each year for our company and all good, Zoe is really helpful and quick in booking things up for us :)

September 25, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Marzena for your much valued custom over the years and for the great review, I will be sure to pass on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Zoe has gives excellent customer…

Zoe has gives excellent customer service,and has done over numerous years.Always a pleasure to deal with.

September 25, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Richard

Thank you for your valued custom over the years and the great review. Your feedback is much appreciated and will be passed on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Great customer service from Zoe Huish

Great customer service from Zoe Huish. Went through the ordering process with me step by step and replied to my emails instantly !

September 22, 2025
Unprompted review
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Reply from phs Greenleaf

Hi Sarah

Thank you, we really appreciate you taking the time to review us and I will be sure to pass your great feedback on to Zoe.

Kind Regards
Jane PHS Greenleaf

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Rated 4 out of 5 stars

Great Service

Great customer service from Zoe Weeks who helps to make the process of ordering our Christmas trees easy and efficient. Thank you!

September 9, 2025
Unprompted review
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Reply from phs Greenleaf

Many thanks for taking the time to review us and provide such great feedback, I will be sure to pass on to Zoe.

Kind Regards
Jane PHS Greenleaf

Rated 5 out of 5 stars

Great customer service yet again

Great customer service yet again from Zoe Weeks who seems to make the process of ordering our decorated Christmas tree easy and efficient. Thank you!

August 19, 2025
Unprompted review
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Reply from phs Greenleaf

Thank you Toni we really appreciate you taking the time to review us and I will be sure to pass your great feedback on to Zoe.

Kind Regards
Jane

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