Pilot Insurance Center Reviews 

162
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From start to finish, I was given prompt attention...email, phone calls, and follow-up were all done without delay. There was no pushy sales pitch, just a team hoping to help me acquire the life insu... See more

Rated 5 out of 5 stars

Talked with me to determine what insurance was really needed / wanted and found something at an affordable price that fit. When one option didn't work, the insurance rep found another that did witho... See more

Company replied

Rated 5 out of 5 stars

These folks are great. They know what they’re doing and keep you informed with their expertise. My situation took a little longer than usual, but mainly due to my doctor not sending information very q... See more

Company replied

Rated 5 out of 5 stars

These folks were so great to work with! Explained things to me in terms I could understand and always willing to answer my questions. They were so incredibly patient with me! They kept me updated on t... See more

Company replied

Company details

  1. Life Insurance Agency

Written by the company

Pilot Insurance Center (PIC) specializes in life insurance for pilots — these are full coverage policies with no aviation exclusions, from carriers rated A or A+ by AM Best. Founded and run by two active pilots, PIC has served the aviation community for over 29 years. We understand what most agents often miss: Group life policies frequently exclude general aviation altogether, and they're usually priced higher than an individual policy tailored to your flying profile. Getting the correct underwriting is critical to getting the best pricing – we speak aviation and know the underwriters who “get it”. What we do: • Evaluate your coverages and identify gaps • Determine the benefit amount for your needs • Help you decide on a term length that fits • Match you to the best underwriting programs Every policy we recommend covers you fully, in the air and on the ground. Speak with an aviation-savvy agent who respects your time and privacy. See what other pilots are saying about us on Facebook, Google, and Trustpilot.

Free Look Period

All policies come with at least 10 to 20 day period to review your policy.

If your policy does not meet your needs for any reason, you may rescind the policy during the Free Look Period for any reason with no cost or penalty to you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend the Pilot Insurance Center!

From start to finish, I was given prompt attention...email, phone calls, and follow-up were all done without delay. There was no pushy sales pitch, just a team hoping to help me acquire the life insurance I wanted and needed. I'd highly recommend the Pilot Insurance Center!

September 11, 2026
Rated 5 out of 5 stars

I have been dealing with Pilot…

I have been dealing with Pilot Insurance Center for over ten years and everyone is helpful and professional. I will recommend them to anyone in need of insurance.

September 16, 2026
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you sir, for your long relationship with us. We appreciate the positive feedback.

Rated 5 out of 5 stars

Great customer service

Great customer service. Everyone made the process smooth and painless.

August 20, 2026
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you, sir. Glad to have you as a client.

Rated 5 out of 5 stars

Excellent customer service!

Dan was extremely helpful in finding the best rates for pilots looking for life insurance.
I would highly recommend this company!

August 19, 2026
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Reply from Pilot Insurance Center

Thank you for working with us. The nice review is really appreciated.

Rated 5 out of 5 stars

A very effective group of people

Bri and Kris get the job done because they are diligent, responsive, and great with customer service.

August 14, 2026
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Reply from Pilot Insurance Center

Thank you for the great feedback and your trust in Pilot Insurance Center.

Rated 5 out of 5 stars

This company was a pleasure to work…

This company was a pleasure to work with. They answered my questions and helped me through the process.

August 6, 2026
Pilot Insurance Center logo

Reply from Pilot Insurance Center

We appreciate your trust. Thank you for taking time to give us the feedback.

Rated 5 out of 5 stars

It was easy

It was easy. They answered any questions and where there for me throughout the process.

July 20, 2026
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Our sincere thanks for trusting us with your pilot friendly life insurance needs.

Rated 5 out of 5 stars

Smooth and easy application process and…

Smooth and easy application process and policy quoting. Communication with Bri was excellent and made the shopping experience easy!

July 1, 2026
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Reply from Pilot Insurance Center

Thank you for being a client and for the nice feedback.

Rated 5 out of 5 stars

PIC life insurance

Fast, knowledgeable and friendly service. Bri did a great job!

July 1, 2026
Unprompted review
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thanks for the feedback. We appreciate you being a client.

Rated 3 out of 5 stars

5 stars for the staff, 1 star for the portals

5 Stars for the staff. The gentleman I worked with was truly exceptional and did a great job steering me through the process so. In terms of staff & service, this organization is top notch. Had it not been for him, I would never have continued. Why?

1 Star for the portals: They have a truly byzantine portal you have to go through that appears to have been designed by a meth-addled raccoon with attention deficit disorder.

After you get through that there is another "plane of hell" in the form of, in my case, Minnesota Life's insurance portal which was clearly designed by the same raccoon.

June 10, 2026
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Reply from Pilot Insurance Center

Thank you for the feedback. We appreciate your business. We hear you on the required forms of the life underwriters. We strive to make if as painless as possible. Unfortunately, there are even extra forms for pilots.

Rated 5 out of 5 stars

Great service…

Great service by people that make this easy to execute and give you confidence in providing info as needed.

June 5, 2026
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Reply from Pilot Insurance Center

Thank you for your comments and your trust in us to assist you with your aviation friendly life insurance needs.

Rated 5 out of 5 stars

Fast and efficient service!

Fast and efficient service!

May 26, 2026
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Reply from Pilot Insurance Center

Thank you, sir - we appreciate you trust in us for your aviation life insurance needs.

Rated 5 out of 5 stars

I highly recommend Brianna

I highly recommend Brianna. She recently helped me secure life insurance coverage and went far above and beyond throughout the entire process.

Brianna was knowledgeable, responsive, patient, and genuinely invested in making sure everything was handled correctly and efficiently. She made a complicated process feel straightforward and stress-free, and her level of professionalism and service truly stood out.

I would not hesitate to recommend her to anyone looking for guidance and expertise in life insurance.

May 21, 2026
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Reply from Pilot Insurance Center

We really appreciate you taking the time for this review. Thank you for being a client.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Got me the insurance I needed at a great rate.

May 18, 2026
Pilot Insurance Center logo

Reply from Pilot Insurance Center

We appreciate taking the time for a review. Welcome as a client.

Rated 5 out of 5 stars

Great and responsive

Great and responsive, always a pleasure to work with them!

May 7, 2026
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Reply from Pilot Insurance Center

We appreciate your business and for taking your time for a review.

Rated 5 out of 5 stars

I had a wonderfully experience working…

I had a wonderfully experience working with PicLife, their representatives were extremely responsive and personable. Very straight to the point and I appreciated how streamlined they made the process.

April 6, 2026
Unprompted review
Pilot Insurance Center logo

Reply from Pilot Insurance Center

Thank you for trusting PicLife with your life insurance needs.

Rated 5 out of 5 stars

Great engagement

Great engagement

April 2, 2026
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Reply from Pilot Insurance Center

We really appreciate you taking the time for a review. Thank you for being a client of Pilot Insurance Center.

Rated 5 out of 5 stars

Exceptional support from Bill…

Exceptional support from Bill explaining and supporting my decision. Extra help when needed to ensure the best rate. Top notch!

April 7, 2026
Pilot Insurance Center logo

Reply from Pilot Insurance Center

We appreciate you taking the time to give us a review and thank you for being a client.

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