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PicStop Reviews 821

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TrustScore 5 out of 5

4.8

Telescope Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality and competitive pricing. Many people appreciate the fast and reliable delivery service, with items frequently arriving promptly and well-packaged. The overall service is often described as outstanding, making the purchasing experience smooth and satisfactory for consumers. However, some customers were dissatisfied with the tracking information provided, noting that it was not always accurate or updated. A few other people also felt misled by product descriptions, mentioning instances where items were outdated or did not meet stated specifications.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Price

People report positive experiences with price. Customers consistently find competitive and reasonable prices,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and reliable... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality of products, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

where do i start? i have always been moderately interested in astronomy ,after reading and searching for good telescopes and found about Dwarflab 3, so after searching for suppliers i came across Pics... See more

Rated 5 out of 5 stars

After ordering a telescope and being scammed from another site very close to Christmas (2 days!), I found PicStop whilst frantically searching for a reputable and reliable company that sold Celestron... See more

Rated 5 out of 5 stars

I used to shop at Picstop more frequently in past, but since postage cost was added to purchases I refrained to buy anything..there was no postage cost so I decided to make my recent purchase...good c... See more

Company replied

Company details

  1. Telescope Store
  2. Binoculars Store
  3. Cell Phone Accessory Store
  4. Computer Accessories Store
  5. Electronics Store
  6. Photo Shop

Written by the company

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

821 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Returned customer

I used to shop at Picstop more frequently in past, but since postage cost was added to purchases I refrained to buy anything..there was no postage cost so I decided to make my recent purchase...good communication for delivery..thanks a lot!

June 26, 2025
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Reply from PicStop

Good to have you back!
For at least the last 20 years we have offered Free delivery on everything, however, for a short period in 2022 we trialled a small postage charge (£1.99) on memory products. We eventually reversed this change within a few months and added that value back into the overall cost of the product - and a 'Free Delivery' inclusive price was available on all products again.

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Rated 5 out of 5 stars

I always use Picstop for photography…

I always use Picstop for photography Extreme Pro SD cards. Best price on the current market and most importantly, for the disorganised photographer, who suddenly realises they need a couple of new cards before their photography holiday !!....Picstop post out immediately.

April 28, 2025

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