Fantastic Service
Fantastic service! Took a large picture here to have its frame replaced and within 20 minutes the job was done. Very efficient and highly recommend 5 star service. Thank you Picture Frames Buddy
March 6, 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Advertisement
Order
Ordered 23rd December, to date no order arrived. Emails have bounced back
January 4, 2024
Unprompted review
Not my Buddy!
Lets get this right, frames ordered arrived in good time, quality of frames was good, however (and this was my fault) the frame was the wrong size. I emailed company to ask what I needed to do, 10 days later still no reply. Phoned and spoke to a 'gentle'man to try and explain my predicament, mostly to ask if there was a standard size I should have ordered and how to return. The not so 'gentle'man proceeded with a "it's your fault" response, my fault he hadn't received the email, implying that one wasn't sent! My fault the size was incorrect (agree) and "what did I want, we are busy" Rude, curt and unhelpful. The product may be fine, the customer service unfortunately is dire! I ended the call without resolution, appalled at his manner and will take my business elsewhere.
February 1, 2021
Unprompted review
Fantastic Frame.
Fantastic Frame.
Just had a large photograph framed by Picture Frame Buddy - really wonderful!! The copy of the photo was excellent quality, the silver frame and glass really make the entire piece look fabulous- love it! Thank you so much, I could not be more pleased.
Marie Bannister
August 18, 2020
Unprompted review
Picture frames to be proud of !!!!!
We needed quite a few pictures re-framing for the COOMBE SOCIAL CLUB in Coventry for our newly re-furbished bar.This company completed our order in a day and their friendly amiable service was second to none. We would wholeheartedly recommend them to anyone,100%
July 31, 2015
Unprompted review
Advertisement
Very helpful and very efficient service - thanks!
I found the Picture Frames Buddy very helpful and also not too expensive. Will definitely use them again for bespoke picture frames.
May 26, 2013
Unprompted review
...luvly frames...smooth transaction. ..sure recommended
...the photo frames were luvly...and at a very fair price compared to other sellers I have checked out, even on eBay
May 26, 2013
Unprompted review
Helpful and very accommodating.
Lovely, helpful staff. Allowed me to collect, rather then wait for delivery. Very pleased with end product and service received. Would happily use this company again!
May 24, 2013
Unprompted review
Dalek Framed!
I looked at several places locally and not one of them could supply the frame i needed. Well to be honest one would do it but at a high price! So you guys came to the rescue. Cheers!
May 16, 2013
Unprompted review
Advertisement
Excellent service
A joy to do business with, prompt, efficient and at a very good price.
Highly recommended
May 15, 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.