Pill Doctor UK Reviews 

After completing a consultation my medication was approved by a doctor and the prescription was promptly filled by the pharmacy. It was dispatched the same day (yesterday) and I received my meds this morning, signing for the package handed to me by my postman.

A very prompt and professional legitimate service for which I thank those at PillDoctor. I would not hesitate to use them again should the need arise, nor would I hesitate to recommend them.

Very fast and easy to use. 100% reccomend. Also very friendly

They quickly did my prescription and delivered it. Prices are also favourable

Simply outstanding service. Delivered next day following a professional consultation. Beats being in a telephone queue and waiting weeks for the alternative my GP offers.

Excellent service order Friday arrived Monday

Excellent service, quick and reliable.. Would recommend
Many thanks
Sonia

Order# 3051

Well, I was really worried at first because many people have reported customer service issue which they could not satisfy.

Honestly, in my case, generally not bad. I think this company has been renewed and I could contact them easily on the phone and email.

However, there are several issues I have and this is the reason why I give 3 stars for their service at this moment.

Firstly, my order was rejected with a reasonable decision by the doctor.
Then, they sent me an email which said my money will be refunded in 72 hours. It was 4 days ago but it is still not yet.

Secondly, rejection also means that there is no reason that I need to use this service anymore, so I gently requested to delete my account through the phone call on Friday but still, my account is alive.

[Further information will be updated]
2nd Sep] Account is deleted but my precious money did not come in yet. I think I wrote the wrong feedback. I tried to call several times but no one took it. :)

Utterly useless service: claimed I hadn’t furnished them with my full address (I had) and requested I update the address. I did: but they posted the parcel with an incomplete address before I responded, wasting my time, and Royal Mail’s time. Royal Mail were helpful, whereas PillDoctor were terrible. Told me completely contradictory stories, refuse to issue a refund or to repost the prescription for three weeks. Have not apologised for their own failings leading to nothing materialising in the post, or how much time both me and Royal Mail have spent piecing together what went wrong. They did however send me an email prompting me to review the order I placed 28 days ago! The link they included to the review page was, predictably broken. They can’t even get that right. Avoid this company like the plague.
EDIT: Even their response below is nonsense. They've ignored my emails for a fortnight using the email address below for order #155146, and don't answer the phone whatsoever

DISHONEST & DECEITFUL. Debited my account, then refused to process my order. Now i have to wait 7/10 working days before i get my money back. If i get my money back. Unclear statements on the website. Should make it clear what the requirements are before processing orders. Be wary of this company.

excellent service, fast delivery

Absolutely fantastic service. Please use this company

Prompt delivery and quality, UK product

I haven't used this service before, so was a bit apprehensive. It was a smooth process online. There was an issue with the tracking number with Royal Mail, and my package arrived in 48hrs BUT after emailing in and speaking to someone, this was explained. Great customer service. Good service. Would recommend. Thank u Pill Doctor.

Don’t listen to the bad reviews. Pill Doctor have delivered every time. Yes they can sometimes ask numerous questions but they need to be asked to make an informed decision if the medication is suited/needed. Can not fault them one bit always delivered. Thank you for your prompt service as always.

Excellent service quick and efficient very good when you can’t get an appointment with your GP for two weeks

Quick and efficient service. Will use again in the future.

Best company out there,customer service is second to none,I received my order in less than 24 hours. The lady answering the customer service help line was very kind and professional. Well done pill doctor!

Great service - but they would be even better if
they offered the customer more delivery choices : DPD as an alternative to Royal Mail.

Excellent service. Quick and simple. Easy tracking and shipping of the order and speedy delivery. I give 5 stars but a 10/10 would better justify overall service.