Ping Insure Reviews

6,312

•

4.6

Insurance Company

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Review summary

Created with AI, based on recent reviews

Evaluating 1,218 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, finding quotes significantly cheaper than alternatives. The user experience is consistently praised for being easy, straightforward, and efficient, with many finding the website simple to navigate and the purchasing process quick, completed in minutes, providing excellent value. However, some customers encountered website difficulties, including login problems or details not transferring, and a few reported price discrepancies or unexpected fees. Others mentioned a lack of personal contact options, absence of hard copy documents, and service issues with lengthy repair times.

What people talk about most

Price

Customers had positive experiences with price, often describing it as competitive, reasonable, and fantastic.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and efficiency of the buying... See more

Website

Consumers find the website to be positive, with many reviewers describing it as easy to use, straightforward,... See more

Service

People report positive experiences with service, often highlighting the ease of purchasing breakdown cover... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the competitive and reasonable... See more

Reviews shaping this summary

Company replied

This is my second purchase of GAP Insurance from Ping. The process is simple and straightforward on-line and offers a 3 year policy with comprehensive cover at a much better price than my dealership w... See more

Company replied

Ping was the cheapest Gap Insurance quote and the on boarding process was seamless. Contract documents were received timely by email after payment. Hopefully I'll never have to make a claim but if I d... See more

Company replied

Found Ping on an online comparison site - one of the cheapest results. Did a little bit of of review, looked pretty good - reliable and quick to deal with. Followed link to site, policy details comp... See more

Company replied

Company details

Written by the company

At Ping Insure, we understand that there will always be unavoidable costs in your daily life due to unforeseen circumstances, these can often be stressful and can cause unnecessary strain on your pocket, that’s why at Ping Insure, we look to make buying insurance a simple, stress free and affordable process, to help make any unforeseen circumstance easier. To give you further comfort, all of Ping Insure’s insurance products are sourced from some of the best rated specialist insurers for your peace of mind.

Contact info

4.6

Excellent

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

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Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 6, 2026

Price

Price
User experience
Service

July 6, 2026

Reply from Ping Insure

Jul 24, 2026

Thank you for taking time to review Ping Insure and taking out Insurance with us.

If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.

Kind Regards

Ping Insure

Jul 5, 2026

Was recommended so hopefully we will…

Was recommended so hopefully we will experience good service if ever needed

June 23, 2026

Reply from Ping Insure

Jul 24, 2026

Jul 5, 2026

Quick and easy to get/ accept a quote.

July 5, 2026

Reply from Ping Insure

Jul 5, 2026

Easy to understand and take out policy…

Easy to understand and take out policy with a competitive price

July 2, 2026

Reply from Ping Insure

Jul 5, 2026

Best price new for old!

I used Compare the Market and found Ping. My daughter insured her caravan through you as well

June 28, 2026

Reply from Ping Insure

Jul 5, 2026

AUTOMATIC RENEWAL WITHOUT OPT-OUT IS…

AUTOMATIC RENEWAL WITHOUT OPT-OUT IS BLATANT INERTIA MARKETING WHICH SHOULD BE ILLEGAL

July 4, 2026

Reply from Ping Insure

Jul 5, 2026

Thank you for taking the time to leave a review and for choosing Ping Insure.

We'd like to clarify that customers can opt out of automatic renewal at any point during the policy term. This can be done by contacting our Customer Services team or at any time, 24 hours a day, 365 days a year, through the online customer account.

Having reviewed your policy, we can confirm that your automatic renewal was already switched off, so you are aware you are able to easily opt out.

If you have any questions or if there is anything further we can help with, please don't hesitate to contact our Customer Services team.

Kind regards,

Ping Insure

Jul 3, 2026

All very smooth

June 26, 2026

Reply from Ping Insure

Jul 3, 2026

Easy to use IT

July 1, 2026

Reply from Ping Insure

Jul 3, 2026

Jul 1, 2026

June 29, 2026

Reply from Ping Insure

Jul 3, 2026

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