Pink Car Leasing Reviews 

431
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for going above and beyond to make the entire vehicle leasing process completely smooth and stress-free. Reviewers also highlight the exceptional customer service, friendly attitudes, and remarkably quick response times whenever they needed assistance with queries. However, some reviewers were not happy with unexpected delivery delays and a frustrating lack of clear communication regarding final vehicle arrival times. Some people additionally mentioned difficulties coordinating with third-party finance providers and noted a disappointing lack of ongoing updates after the initial agreement.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the team's friendly, honest, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising advisors who go above and... See more

Response time

Customers consistently note positive experiences with response time, frequently praising the quick and... See more

Delivery service

Consumers find delivery service to be a mixed experience, with some reviewers praising prompt arrivals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sales team. Everything explained well. Contacted me on a regular basis to keep me updated. Delivery of car was bang on time. Delivery guy took me through the basics. From start to finish Pi... See more

Rated 5 out of 5 stars

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also ve... See more

Rated 5 out of 5 stars

Got a great value deal on a new Volvo XC40 black edition. Pink have the most competitive prices. Initially advertised as in stock and a slight delay due to being let down by one dealership over Christ... See more

Rated 5 out of 5 stars

I've just used Pink Car Leasing as my first venture into vehicle leasing. My main contact was Billy who started the process and was keen on me contacting him if I had any questions. It takes a few wee... See more


Company details

  1. Leasing Service

Written by the company

At Pink Car Leasing, we stock a wide range of car lease deals and van lease deals to suit your budget, with a choice of makes and models for your business and personal leasing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

431 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(431)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointment in the service

What went right is the right question

4 weeks of chasing and asking questions that should have been given to us

To be honest I don't recommend this company to anyone

They don't even know how long the wait for delvery even though it's States that your car will be delivered in seven working days

May 14, 2026
Rated 4 out of 5 stars

Second time of using

Good support from Callum after a somewhat indifferent attention from Billy. Second time using Pink Car Leasing so can recommend the service.

April 28, 2026
Rated 1 out of 5 stars

Joke of a company !!

Joke of a company !!!
When I was looking for a new lease car they couldn’t do enough for me ! Called me , Emailed me , told me they would look after me ! Well well well how that changed the second you sign ! Lease car delivered with faults , 3 weeks past nothing sorted. When you call no one answers straight to answerphone , leave message and no one calls you back !! Once this car is returned I will be taking my business somewhere else ! AVOD THIS COMPANY !!!!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very smooth experience with Pink…

Very smooth experience with Pink Leasing and Callum de Rosa provided excellent customer service.

Pink Car Leasing provided the best price for the car we wished to lease compared to other leasing companies. They were also able to place an order for the colour of vehicle we wished to have rather than try to provide a leasing deal only on selected colour options.

This is our first time dealing with Pink Car Leasing and it has been a very streamlined process so far.

April 2, 2026
Rated 5 out of 5 stars

Bradley

Bradley, went the extra mile, found me a cracking deal, delivered what he said, kept me posted throughout the whole process. Would defo recommend Brad and the Team.

March 6, 2026
Unprompted review

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