Pink Car Leasing Reviews 

422
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting that agents provide excellent guidance and answer all questions with great patience during vehicle selection. People also appreciate the remarkably smooth and straightforward leasing process, emphasizing that communication remains prompt and transparent from initial contact to final delivery. Some people were dissatisfied with occasional delivery delays and ongoing uncertainties regarding vehicle arrival times. Reviewers noted that waiting periods could sometimes be noticeably prolonged, leaving delivery dates unconfirmed and causing frustration when timelines extended far beyond initial customer expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and patience... See more

Service

Consumers find service to be positive, highlighting professional, seamless, and straightforward experiences... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and helpful support from... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars frequently arrive successfully... See more

User experience

People report positive experiences with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got our second vehicle from Pink and we wouldn't use anybody else. Good value and excellent support from start to finish. They arranged the collection of our old vehicle and delivery of the new o... See more

Company replied

Rated 5 out of 5 stars

Great sales team. Everything explained well. Contacted me on a regular basis to keep me updated. Delivery of car was bang on time. Delivery guy took me through the basics. From start to finish Pi... See more

Rated 5 out of 5 stars

From first enquiry. Billy was fantastic. Kept in touch regularly and went above and beyond to help us guide us through the process. Especially with it being the lead up to Christmas. Lewis was also ve... See more

Rated 5 out of 5 stars

Got a great value deal on a new Volvo XC40 black edition. Pink have the most competitive prices. Initially advertised as in stock and a slight delay due to being let down by one dealership over Christ... See more


Company details

  1. Leasing Service

Written by the company

At Pink Car Leasing, we stock a wide range of car lease deals and van lease deals to suit your budget, with a choice of makes and models for your business and personal leasing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(422)

154 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful .

September 5, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Pritibala,

Thank you for your lovely review! We’re thrilled to hear you found our team so helpful and enjoyed the service.

If there’s anything else you need, we’re always happy to assist.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Very straight forward

Very straight forward, no issues really, would recommend

September 1, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Paul,

Thank you for your feedback! We’re glad to hear the process was straightforward and smooth for you, we appreciate the kind words!

If you ever need any further support, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great staff

Great staff, no problems in ordering. The whole process was really easy.

September 5, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Mr Mackie,

Thank you for your review! We’re so pleased to hear our team made the ordering process easy and hassle-free for you.

If there’s anything else you need, don’t hesitate to get in touch.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Very competitive prices.

Very competitive prices, no hidden prices, no admin fees,very knowledgeable about the vehicles, and helpful with leasing process, This is my 2nd car with pink and I'm and happy with them,
Billy who is my agent couldn't be more
helpful in the process !

September 3, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Marilyn,

Thank you for your fantastic review! We’re delighted to hear that Billy made your leasing experience smooth and gave the best service possible, and that you’re happy with your second car from Pink.

If you ever need anything else, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Excellent, straight forward process.

Fantastic range of deals on offer to suit all budgets. The process was explained to me and was really simple. Even though I had never leased a car before the staff gave me every confidence and I am delighted to get the car I wanted within my price range. I needed the process to be completed as quickly as possible and they did all they could to ensure speedy delivery.

August 29, 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Joanne,

Thank you for your lovely review! We’re so glad the team could guide you through your first leasing experience with confidence and help you secure the car you wanted so quickly.

If you need any further support, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Seamless process

This is my 2nd lease with Pink. It was a very straightforward process, Bradley was fabulous and always available to answer any of my questions. Looking forward to having my new car delivered in a couple of weeks, painless

August 27, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Sharon,

Thank you for your great review! We’re thrilled that Bradley could make your second leasing experience straightforward and always there when you needed him. It’s wonderful to hear you’re looking forward to your new car!

If you need any further assistance before delivery, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Absolutely professional company

Absolutely professional company, Great communication and very helpful on every aspect.
Friendly and prompt.
HIGHLY RECOMMENDED.

August 27, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Carole,

Thank you for your wonderful review! We’re so pleased to hear you found our team professional, friendly, and helpful throughout the process.

If there’s anything else you need, we’re always happy to assist.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Good experience ... ( so far)

Bradley my account manager was helpful, clear and hasn't over promised.
Quick response to all queries even at 2300hrs!

August 27, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Mr Morgan-Jones,

Thank you for your feedback! We’re so glad to hear Bradley has been helpful and responsive

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Great service, competitive pricing

Amazing service from the team especially Bradley. Very competitive and super easy to complete the paperwork!

August 27, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi JP,

Thank you for your fantastic review! We’re thrilled to hear Bradley and the team made everything easy and that you found our pricing competitive and that suits you.

If there’s anything else you need, we’re always happy to assist.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Amazing so far

Tom was very helpful answering all questions i had, im just waitimg for the paperwork to arrive so we can get the ball rolling

August 19, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Dunny,

Thank you for your review! We’re glad Tom has been so helpful and that you’re ready to get started with your paperwork—exciting times ahead!

If you need any support while things progress, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 1 out of 5 stars

ZERO ON THR BASUS OF THEM WASTING MY…

ZERO ON THR BASUS OF THEM WASTING MY TIME. THEY CALLED ME SEVERAL TIMES AND WHEN I FINALLY GAVE THEM THE DETAILS OF THE CAR AND TERMS I WANTED NEVER EVEN HAD THE DECENCY TO GET BACK TO ME WITH A YES WE CAN OR NO WE CAN’ T DO THAT. DONT WASTE YOUR TIME LIKE U DID.

August 17, 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Matt,

We’re sorry to hear about your experience. One of our team members had been in touch with you regarding your potential new lease, but unfortunately he was on annual leave when your reply came through. At that time, you should have received his out-of-office message with details of who to contact in his absence.

We’ve double-checked our records and unfortunately we didn’t receive anything sent to that address, which is why there was no further follow-up before he returned, and he hasn't been able to get back in touch since you've returned.

If you’re still looking for a new car, we’d love the chance to put this right. Please don’t hesitate to reach out and we’ll be happy to help.

Thanks,

The Pink Team

Rated 5 out of 5 stars

My car got delivered today

My car got delivered today. I am overjoyed. Everything so smooth and the team are so helpful with my million questions I email over to them 😂. So pleased.

August 22, 2025
Unprompted review
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Saja,

Thank you for your wonderful review! We’re so happy to hear your car has arrived and that the team could help with all your questions —glad we could make everything smooth for you!

If you need anything else, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Alex made the process very easy

Alex made the

August 18, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Mr Hampton,

Thank you for your review! We’re delighted to hear that Alex made the whole process simple and stress-free for you.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Easy to arrange with the polite and…

Easy to arrange with the polite and friendly staff.

August 13, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Darren,

Thank you for your review Darren! We’re so pleased to hear you found our team polite, friendly, and easy to work with.

If there’s anything else you need, we’re always happy to assist.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Excellent service answering the many…

Excellent service answering the many questions I asked with no problem at all

August 12, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Paul,

Thank you for your review Paul! We’re glad our team could answer all your questions and make the process straightforward for you.

If you need any further support, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Very helpful and quick response

Very helpful and quick response. Well informed and clear documentation.

August 12, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Claire,

Thank you for your feedback! We’re delighted to hear you found the team helpful, responsive, and that the documentation was clear.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Alex has been very patient and…

Alex has been very patient and professional. Things have been explained at every stage, I was given good feedback by others that had used you before, and the company lived up to my expectations.

August 13, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Mr Breen,

Thank you for your fantastic review! We’re thrilled to hear that Alex provided patient and professional support throughout the process and that we could live up to your expectations.

If there’s anything else you need, we’re always happy to assist.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi William,

Thank you for your review William! We’re glad to hear the process has been straightforward for you so far.

If you need any support as things progress, we’re always here to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Excellent communication and service

Excellent communication and service with a quick end result.

August 5, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi Mehmet,

Thank you for your review Mehmet! We’re delighted to hear you found the communication clear and the service efficient, resulting in a quick and smooth experience.

If you need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

Rated 5 out of 5 stars

Ordering a lease car from Pink car leasing

Dealing with Pink car leasing company was a very easy and pleasant experience, each step of the process was clearly explained.
All the staff were well informed and very helpful.
I would highly recommend this company.
Bill T

August 6, 2025
Pink Car Leasing logo

Reply from Pink Car Leasing

Hi William,

Thank you for your wonderful review! We’re thrilled to hear that every step of the process was clear and that our team could make your leasing experience easy and pleasant.

If you ever need any further assistance, we’re always happy to help.

From the whole Pink Team we hope you enjoy your new car!

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