Pipiverse Reviews 20

TrustScore 3 out of 5

3.2

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Company details

Written by the company

Dear customers Thank you very much for choosing our store. We understand your concerns about authenticity and delivery in our store. We assure you that we are an authentic store and agree to ship your order. We take customer satisfaction very seriously and always keep integrity and reliability as our motto. If you have any additional questions or need further assistance, please feel free to contact us. We will wholeheartedly provide you with the best service. Thank you again for your support and trust in our store. wish you a happy life!


Contact info

3.2

Average

TrustScore 3 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

They'll take your money but offer no…

They'll take your money but offer no customer service. I received an item which was missing parts, and generally poor quality. When I contacted them about the missing pieces, they denied that there was anything wrong (despite me providing clear photos), and then said that they would only rectify the issue if I 'gave them 5 star reviews'. On this basis, you cant trust any 5 star reviews for this site, because they're clearly just ransoming their customers. Waste of $70.

June 30, 2025
Unprompted review
Pipiverse logo

Reply from Pipiverse

I think it's ridiculous that you are so selfish. I promised to send you a replacement screw, but you still want to take a brand new one for free. You are so greedy. We firmly resist your bad behavior. Our warehouse will only ship after strict inspection.

Rated 1 out of 5 stars

My previous review on this company was…

My previous review on this company was a plain and simple one, and the clue of my concerns were clearly in the heading”No contact details” I have now received a response through trust pilot stating that more information is required on me ie: Name intact telephone number etc so it can be better understood what my concerns are which quite frankly one would have thought were singularly obvious,so it is clear that there is a total lack of comprehension on the part of the company. I am a private individual not a company and have a right to know who I might be potentially dealing with. The posting I saw on line gave no such contact information whatsoever so hence my posting on Trustpilot hope this clears up the otherwise muddled understanding.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Pipiverse bedsets and LED tablelamps ok

I bought both Pipiverse Quilts blue and later another 4 bedsets of sheets, quilts and pillow cases. After 2 months and 3 machine washes, the quality seems ok. We also bought 2 LED old fashion table lamps that are wonderful. We hade lots of problems with a lousy shipping company (Yun Express) with extremely long shipping time and they dropped our stuff in Spain instead of our destination in Portugal. We had the same problem with another 2 LED table lamps but Pipiverse did a great job to fix a final delivery from Spain to Portugal. Very nice job!! So we will order another amount of bedsets from them. But be aware of very long shipping time. KO, Portugal

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

I orderd a Dress

I orderd a Dress, and paid it, but I didnt recieve a confirmation. And the site says that the dress is nog paid for yet.

June 26, 2024
Unprompted review
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Reply from Pipiverse

Dear customer, we have verified your bank account and you are in a non-payment status. Please delete the negative review, otherwise I will ask a lawyer to negotiate with you.

Rated 1 out of 5 stars

Not as pictured!

The product I ordered arrived not as pictured. I ordered “the naughty spirits are dancing” garden decoration “whimsy’s pride”. In no way, shape or form does what I received resemble what I ordered. I am very disappointed in the quality of the item which came in pieces that I probably can’t put together. I am disappointed that it is not as pictured and nowhere as “magical” as it was portrayed in the pictures.

June 20, 2024
Unprompted review
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Reply from Pipiverse

Dear customer

Hello, I am sorry for your dissatisfaction. There is no problem with our product. It needs a background to show that kind of scene. If you are not satisfied, you can continue to contact me and I will make other compensation for you.

Rated 5 out of 5 stars

Will use again.

Great service.

I had a little bit of trouble making the payment (I think my PC was playing up). However, I contacted the seller and they were very patient, friendly and helpful.
Everything was sorted out quickly.

Many thanks.

June 12, 2024
Unprompted review
Rated 4 out of 5 stars

Well done.

This company managed to get me a replacement pot that was broken on receipt.

May 21, 2024
Unprompted review
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Reply from Pipiverse

Although there was a small problem during transportation, it is my honor to serve you well and I hope to have your repurchase.

Rated 5 out of 5 stars

I received an order for 3 Cannisters…

I received an order for 3 Cannisters with Attitude, they were extremely well packaged, but, one of them had a problem, The service department said they had run out of the particular color and when restocked replaced it.

March 10, 2024
Unprompted review
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Reply from Pipiverse

Thank you for your letter and looking forward to your second repurchase

Rated 5 out of 5 stars

Good product, good service.

I ordered three bicycle rack storage units. They are very useful and attractive. Delivery was very fast. I made a mistake on my order which was remedied promptly with no fuss.

April 24, 2024
Unprompted review
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Reply from Pipiverse

Hello, our store aims to satisfy you

Rated 5 out of 5 stars

Great support and cooperation

I made a wrong order, after contacting the on line support, I got support and positive feedback.
As far as I can say so far, I am much satisfied.
Let us see how the product will show up!

April 2, 2024
Unprompted review
Pipiverse logo

Reply from Pipiverse

Thank you for your trust, I will serve you better and wish you a happy life

Rated 5 out of 5 stars

It has made my life so much better.

The quality of the goods is very good, I haven't bought such high quality goods for a long time, I bought a dress plus 20 LED lights, the merchant also gave me 5 lights for free, I am very thankful for this store, it makes my life better.

December 8, 2023
Pipiverse logo

Reply from Pipiverse

Thank you so much! It's great to hear that you are satisfied with the quality of our products. Providing high quality products is always our top priority and we are happy to meet your expectations. Enhance your experience. thank you for your support. If there is anything else we can help you with, please feel free to contact us.

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