PistonHeads Reviews 1,662

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting the impressive selection and variety of cars on display, often noting the unique and interesting vehicles available. The service is frequently described as excellent, with many appreciating the smooth and easy processes, especially when selling cars through the auction platform. The staff are commended for their helpfulness, friendliness, and expertise, making interactions pleasant and supportive. The locations are also highly regarded, with people enjoying the venues and overall atmosphere. However, some people were dissatisfied with the website, specifically mentioning issues with cars not appearing in saved searches. Additionally, a few reviewers noted that the awards ceremony could be improved, suggesting better presentation of winning cars. Some also experienced long queues for food and coffee, and a minority found the selection of cars at certain events to be poor compared to other gatherings.

What people talk about most

Product

Consumers find the product to be positive, highlighting a large and interesting selection of cars on display,... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the excellent and professional... See more

Staff

People report positive experiences with staff, highlighting their friendliness, helpfulness, and... See more

Location

Customers consistently note positive experiences with location. Many reviewers praise the venues as great,... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise its ease of use and navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thanks for an amazing day with plenty of interesting cars on show. The awards ceremony was a bit lack lustre and could have been better. A high percentage of winners of awards had already left the e... See more

Rated 4 out of 5 stars

Turn out was good, nice selection of minis at the mini factory and good atmosphere,some interesting non minis turned up also. The bad point was after an hour there was rather boring so left earlier th... See more

Rated 4 out of 5 stars

On the whole a good show (Annual Service 2025. Local area signage a bit poor. Waze took us a route where within 1.6 miles we arrived at a closed road and then had to divert for 3 miles to g... See more

Rated 4 out of 5 stars

Great event and atmosphere as always. Would have loved a bit of seating maybe near the food. As a bonus, a mobile car valeting company would have been a great thing to have for those who'd come a long... See more


Company details

  1. Online Marketplace
  2. Auto Auction
  3. Event Ticket Seller
  4. News Cooperation

Written by the company

Trusted by millions as the UK's number one place to buy, sell and love premium, performance and collectible cars.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Fantastic PistonHeads 2025 Annual Service

Another fantastic Annual Service hosted by PistonHeads and Bicester Motion. The quality and mixture of cars on display across the technical site was brilliant and it was also great to walk through the car parks.

Well done to the entire PH team for putting on a brilliant event, I look forward to heading back in 2026.

August 9, 2025
Rated 5 out of 5 stars

Have just sold my car through Piston…

Have just sold my car through Piston Head auctions and from the get go the service was outstanding. Rob dealt with everything making sure it was a smooth easy transaction, and car sold more for what the actual reserve was set at.

I will be using Piston Heads again to auction off my cars as they are the best company I have ever dealt with and very easy to deal with.

Thanks again

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Bicester Annual Service was excellent

What a great event. Well organised, no issues with getting in for parking (and I got a Wildcard pass for a prime position for my special car which made my day), some amazing metal on show and a great atmosphere. Chatted to plenty of friendly strangers, and watched some great speakers on the stage. Roll on next year, thank you PH!

August 9, 2025
Rated 1 out of 5 stars

i had to cancel due to health issues

i had to cancel due to health issues. so to get emails about "my experience" and "ease of attendance" just rubs salt in the literal wound.

August 10, 2025
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Reply from PistonHeads

We're very sorry our automated emails caused distress during your health issues and cancellation. We appreciate your feedback and will review our communication process.

Rated 3 out of 5 stars

Somewhat dissapointing this year

Somewhat dissapointing this year. Super long queues for food and coffee... Why is there never enough food traders traders? No trade stands selling parts/autojumble. Food was tasty, but with very limited seating it made consuming it a juggling act. The stage 'show' was uninspiuring to say teh elast. The best bit was Jonny Smiths podcast. The hanger was too dark to see the cars very well. The trophy presentation was a shambles (again) Why not notify the winners earlier and have them park by the stage? Good points: easy in and out access, and the the parking assistants were great, and really cared for the cars they were helping to park (including mine). Why is it more expensive to show a car than to come and view ? Seems unfair.

August 10, 2025
PistonHeads logo

Reply from PistonHeads

Thanks for the honest review. We are glad the parking crew impressed but we hear you on the queues, seating and lighting. I queued for that same coffee and it took a while, so that will be getting some attention before the next one.

Rated 5 out of 5 stars

Pitonheads Annual Service 2025

Plenty of cars on display of types and ages to satisfy all - you won't find as many exotica or supercars in one place at many other venues - and that's just the car-park! The display cars are on another level.
The layout seemed more coherent than last year with no isolated "pockets" of display cars (although this may be just my impression). Good catering, too.
One downside was that fewer of the businesses based on the Heritage Centre campus were open than last year.

August 9, 2025

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