Used Pixa Prints for a few years now on my personalised wall calendars, canvases and fridge magnets. Every item has been received within a few days, and has been perfect. Once your calendar is set... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The porcelain mug was for an 18th wedding anniversary gift as 18 years is porcelain. The mug was lovely quality and the heart design with photo upload was really nice. I got an offer with discount,... See more
From day one, Glenn was super helpful in advising me about my calendars. The speed and quality is absolutely incredible and all of my customers loved their calendars. Delivery was perf... See more
I wanted 10 x 8 inch prints and found the cost of this very high with many photograph retailers. Pixa Prints offered a much more reasonable cost and so I tried them, ordering 75 for a special album.... See more
Company details
Information provided by various external sources
Pixa Prints offers Photo Printing and Personalised Photo Gifts in the UK. Our large range of gifts are available at fantastic prices, with fast delivery.
Contact info
United Kingdom
- www.pixaprints.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had requested a single album with a…
This is truly disappointing. Despite expressing my dissatisfaction, your response was a denial, claiming as if no such order existed, which felt like a lie. This deeply upset me. I will no longer consider doing business with you again, nor will I recommend you to anyone around me.
My previous order number: 297024
Service received: 4564 Inch Prints – 45 photos
1 x Black Photo Block 6” * 4”
May 9, 2025
Unprompted review
Reply from Pixa Prints UK
Thanks for confirming the order number as we have had no email re any issue which is always better as we are then able to sort any problems.
The surname in the review is different to the one use in the order and is the reason we stated we were unable to locate an order number.
We always advise to use good quality images and will not allow an order to move to checkout until approval is given to proceed as per the design.
We have refunded the full order including the prints as we operate on customer satisfaction regardless of how an issue occurs .
We are not sure this review is for an item supplied by Pixaprints as we have no order under this name . Please email your order details to allow us to check and assist you
Advertisement
Ordered a large 12 x 16 photo
Ordered a large 12 x 16 photo
And a photo book
Both was very easy to order and was delivered quickly
May 8, 2025
Unprompted review
Good product
Prompt delivery as promised and the quality of the picture was what I expected. The first time I have used Pixa. I wonder though, if a 12"x16" print could have better be sent in a tube rather than a flat parcel. No matter, it was all in all a good experience for me.
May 9, 2025
Unprompted review
I was very happy with the print quality
May 2, 2025
Unprompted review
Advertisement
Unbeatable customer service
The products are great, but what really makes Pixa special is their customer service. They bend over backwards to ensure everything is OK and have countless times helped when I've made errors or wanted to make order amends.
May 1, 2025
Unprompted review
Great pictures through the post in good…
Great pictures through the post in good time I haven’t looked at old fashion photos in year they are magnificent !!!
May 8, 2025
Unprompted review
Always a pleasure to deal with this…
Always a pleasure to deal with this company
May 1, 2025
Unprompted review
Advertisement
Quite delivery and excellent quality…
Quite delivery and excellent quality photos
May 1, 2025
Unprompted review
FREE PRINT OFFER
Absolutely great service and items arrived on time. Print quality very good and will use again
April 23, 2025
Unprompted review
Prints of paintings. …
Never had any prints made of my paintings done before so didn't know how they'd turn out. The quality was very good and I was impressed. Very quick speedy service too.
April 22, 2025
Unprompted review
Great service!
Website was easy to use, delivery was swift. Bought as a gift and recipient loved them!
April 18, 2025
Unprompted review
Advertisement
The pictures I ordered had heads cut…
The pictures I ordered had heads cut off and were a mess.
Not fit for the purpose I wanted to use them.
April 21, 2025
Unprompted review
Reply from Pixa Prints UK
We’re really sorry to hear this.
As part of our process, designs are created and approved by customers, and we print exactly as approved.
We always recommend a careful check before confirming as once approved the design goes directly from your online account to the automated print system to be printed.
We completely understand you may not have fully checked the design before approving to print.
Please reach out as we have had no email re any issue as we are here to assist regardless of how an issue has happened
Excellent quality good fast service
Excellent quality good fast service
April 24, 2025
Unprompted review
Excellent Service & Cost Effective Quality Results.
Good quality 'panorama' prints finished on 'Foamex' board. Excellent price compared to many other printing companies - location & convenience superb.
So glad to have found a quality photographic printing company offering high standards and competitive prices. Highly recommend and will continue to use.
Thank you.
March 27, 2025
Unprompted review
Extremely quick service
Extremely quick service, order placed on Friday/Saturday with delivery due on the following Thursday. Messaged Pixaprints requesting could I get the canvas delivered on Friday. Glenn messaged back advising that delivery would be with me on Tuesday. First class service & the canvas has been admired by so many people. Will be using them again in the near future. Brilliant
April 2, 2025
Unprompted review
Advertisement
The best!
Such fast and amazing customer service. Went above and beyond to help me. Not only did I get my product in time but it is so beautiful and such high quality. I will definitely be using this company again :)
March 30, 2025
Unprompted review
My order was well performed.
March 3, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.