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Plantation Shutters Ltd Reviews 

187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the polite, knowledgeable staff and the smooth, highly professional consultation process from the initial enquiry right through to the final fitting. Consumers frequently mention that the installation work is exceptionally fast, clean, and executed with impressive attention to detail by skilled operators. Buyers are deeply impressed by the premium quality of the shutters and blinds, which beautifully enhance their homes and provide great security. Some reviewers were not happy with the after-sales service and warranty support, describing frustrating experiences when dealing with product adjustments or fault resolutions.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire process from initial consultation... See more

Product

People report positive experiences with product, noting that the shutters and blinds are of very high... See more

Staff

Consumers find staff to be positive, highlighting their helpful, responsive, and knowledgeable approach... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good product at a competitive price. What swung it for us was the complete service, we were replacing existing blinds and required removal and disposal of existing. Not a problem we were told, and th... See more

Company replied

Rated 5 out of 5 stars

Although I had to wait a little longer than anticipated for my shutters it was well worth the wait. The fitter was efficient and tidied away any mess created, he was finished fitting the shutters in... See more

Company replied

Rated 5 out of 5 stars

We contacted Plantation Shutters to obtain an indication of costs. We provide a simple sketch. I discussed options with Grace who was polite, informed and helpful. We then arranged a survey with V... See more

Company replied

Rated 5 out of 5 stars

Definitely recommend this company and product. Ordered the white, metal, security shutters for a bay window. Not only do we get great security, they look fabulous and generate a lot of light too. Fan... See more

Company replied


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Interior Designer

Written by the company

Established in 1982, Plantation Shutters Ltd is the longest established independent shutter company in the UK. Nationally known and locally respected, Plantation Shutters have always been at the forefront of shutter innovation and supply a vast range of material, style, and design finishes for shutters, ensuring every order is customised for each individual and their home. Offering the highest quality products with intelligent style is imperative to Plantation Shutters who believe that the highest standard of shutters should be available at accessible prices, now and forever. Numerous factors set the team at Plantation Shutters apart, but crucially it's their all-in-house team of expert surveyors and fitters. Not sub-contracting ensures a consistent standard of workmanship and guarantees a streamlined service from start to finish, avoiding backlogs in busy periods. Fully trained specialists allow for a ‘one visit does all’ measure and design consultation avoiding multiple appointments and ensuring a quicker turnaround time from initial contact through to installation.

Mission Statement

Robert James

For the past 40 years, Plantation Shutters Ltd has maintained an excellent level of care, passion and service by keeping our business model simple. We have never wavered from our original philosophy of using the best craftsmanship and the highest quality materials to produce the finest shutters on the market. This, combined with our knowledgeable and experienced installation team, has meant that we are the first choice for people who demand the best, and our long standing clientele is testament to this. Our clients know that we provide an unbeatable product at reasonable costs – designed correctly and fitted immaculately. Nevertheless, it is vital that we continue to perfect our skills and not become complacent in either the product or the service that we offer. The trend for plantation shutters has grown exponentially in the last few years and will continue to do so, as they provide a practical and modern solution for window dressing. However, as the market expands, it is important to differentiate between companies in terms of product, quality, service and expertise – we guarantee that we will never sacrifice our standards in any of these and above all, aim to maintain our position as the optimum provider of plantation shutters in the UK.

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4.8

Excellent

TrustScore 5 out of 5

187 reviews

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4.8

All reviews

(187)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, fair price and very high quality product

April 15, 2026
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Reply from Plantation Shutters Ltd

Hi,

Thank you so much for your wonderful review. We’re really pleased to hear that you’re happy with the service, the pricing, and the quality of your shutters. It’s always great to know when every part of the experience meets expectations, and we truly appreciate you taking the time to share your feedback.

Our Pearlwood range is a premium, fully timber material, and we’re glad this quality has come through in your finished shutters. We place a strong focus on offering fair, transparent pricing alongside products that are built to last and finished to a high standard.

Thank you again for choosing Plantation Shutters. If you ever need anything in the future, we’re always here and happy to help.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Family-run company, great communications, great product. The team who installed the shutters were very kind, efficient and tidy.

March 23, 2026
Unprompted review
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Reply from Plantation Shutters Ltd

Dear Lucy,

Thank you so much for taking the time to leave such a kind review.

We’re delighted to hear that you’re happy with the service, communication and overall result of your shutters! It’s great to know the tracked shutters have worked well for your home. They’re a great choice for larger windows and doors to maintain a clean, stylish look while still offering excellent light and privacy control.

It’s also lovely to hear your comments about the installation team, and the positive impression they made. We’re an all in-house team and take great pride in delivering excellent customer service, so it’s wonderful to know this has been reflected in your experience.

Thank you again for your support. We hope you enjoy the shutters for many years to come, and if you ever need anything in the future, we’re always happy to help.

Rated 5 out of 5 stars

I’ve used Plantation Shutters twice now…

I’ve used Plantation Shutters twice now and have been very impressed on both occasions. I’ve had shutters in my own home for over 10 years, and they still look fantastic, which is why I recently chose to have them installed in my daughter’s flat as well.

The service and quality are excellent, and the team is always very helpful and easy to communicate with. In fact, when one of my grandchildren accidentally removed a couple of the louvres, I contacted the Plantation team and they were incredibly responsive, sending replacement pins within 24 hours.

If I ever need more shutters in the future, I wouldn’t hesitate to use Plantation Shutters again.

April 13, 2026
Unprompted review
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Reply from Plantation Shutters Ltd

Hi Angela,

Thank you so much for your kind words and for choosing us again, it’s lovely to know we’ve been able to help both your own home and your daughter’s. It truly means a lot to our team when returning customers continue to place their trust in our work.

We’re delighted to hear that the process went smoothly for you once more and that the quality of your shutters met your expectations. It’s great to hear that your shutters have stood the test of time and are still looking fantastic after 10 years - that’s exactly the level of quality and durability we aim to deliver.

It’s great to hear your positive feedback about our team and aftercare service. Accidents can happen, so we’re glad we could respond promptly and get replacement pins out to you so you could continue enjoying your shutters without delay.

Your recommendation means a great deal to our team, and we truly appreciate your support. If you ever need any further assistance with your shutters, please don’t hesitate to get in touch and we’re always happy to help.

Rated 5 out of 5 stars

Excellent Quality and Professional Service – Highly Recommended

This is my second time working with Plantation Shutters, and once again everything went smoothly. The product quality is excellent, and the installation was carried out professionally despite some challenges with the windows. I would highly recommend them for both shutters and blinds.

March 31, 2026
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Reply from Plantation Shutters Ltd

Hi Ahmet,

Thank you for your continued trust in us and for taking the time to share your experience. We’re delighted to hear that the process went smoothly for you once again and that your pleased with the quality of your roller blinds. Combining shutters and blinds throughout your home is a great way to achieve the perfect look and functionality for each individual room.

It’s great to hear that the installation went smoothly, even with the challenges involved. With our all-in-house team we take great care to ensure every measurement is precise, followed by installation from our expert fitters who handle even the trickiest window setups with care and attention to detail.

Thank you so much for your recommendation – it truly means a lot to us. We look forward to the opportunity of working with you again in the future with any projects you may have!

Rated 5 out of 5 stars

Plantation Shutters have been super…

Plantation Shutters have been super helpful. A big thank you to Kris in the office. Polite, helpful and followed through on all my questions. We are delighted with the Shutters.

March 30, 2026
Unprompted review
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Reply from Plantation Shutters Ltd

Hi Alexandra,

Thank you so much for taking the time to leave such a lovely review. We really appreciate your kind words.

It’s fantastic to hear that you had a positive experience with Plantation Shutters and that Kris was able to assist you so well. We’ll be sure to pass your feedback on to her — she’ll be delighted to know his politeness, helpfulness and follow-through made a difference.

We’re also thrilled to hear that you’re delighted with your shutters. Customer satisfaction is extremely important to us, and feedback like yours lets us know we’re on the right track. It was a pleasure assisting you throughout the process, and we’re always happy to help with any questions along the way.

Thank you again for choosing us and for your support. If there’s ever anything else we can help with in the future, please don’t hesitate to get in touch. Enjoy your new shutters!

Rated 5 out of 5 stars

Really beautiful shutters and fantastic…

Really beautiful shutters and fantastic service

March 16, 2026
Unprompted review
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Reply from Plantation Shutters Ltd

Dear Claire, thank you so much for your kind words! We're absolutely delighted to hear that you're happy with your shutters and had a fantastic experience with our service. It means a great deal to us that both the quality of our products and the level of care we provide made a positive impression.

We’re so glad you’re enjoying the overall finish. Café style shutters paired with 64mm slats are a fantastic choice - they work beautifully to let in plenty of natural light, while looking elegant and offering privacy.

If you ever need anything in the future or have any questions, please don’t hesitate to reach out and we’d be more than happy to help. Thanks again for choosing us!

Rated 5 out of 5 stars

Great service great product

Great experience and customer service from initial enquiry to fitting of the shutters.

March 9, 2026
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Reply from Plantation Shutters Ltd

Hi Sally,

Thank you very much for your kind review. We are delighted to hear that you had a great experience with both our service and our products from your initial enquiry through to the final fitting. Delivering a high standard of customer care at every stage is something we take great pride in, so your feedback is greatly appreciated.

It’s wonderful to know you are pleased with your new shutters. The Hydrawood shutters in your bathrooms are an excellent choice for moisture-prone areas, providing durability while maintaining a clean and stylish finish.

We truly appreciate you taking the time to share your experience, and your comments will be passed along to the wider team. Should we be able to assist you with anything further in the future, we would be more than happy to help.

Thank you again for your positive feedback

Rated 5 out of 5 stars

Smooth, from begining to end…

From initial contact through to installation the experience was very smooth and well run. I experienced no issues at all and am pleased with the final look and feel of the shutters.

March 9, 2026
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Reply from Plantation Shutters Ltd

Hi Peter,

Thank you for taking the time to share such a positive review. We are delighted to hear that your experience was smooth and well managed from the initial consultation through to the final installation. Providing a seamless and professional service at every stage is extremely important to us.

We are also pleased that you are happy with the finished result of your Premium Hardwood shutters. The full height design with a divider rail is a fantastic choice, offering both a timeless appearance and excellent flexibility for light control and privacy.

Your feedback is greatly appreciated and will be shared with our team, from initial enquiry through to installation. Should you require any further assistance in the future, or if we can help with additional projects, we would be more than happy to assist.

Thank you once again for your kind comments.

Rated 5 out of 5 stars

Great service and the shutters look…

Great service and the shutters look great.

March 12, 2026
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Reply from Plantation Shutters Ltd

Dear Hannah,

Thank you for the 5-star review! We’re thrilled to hear that you’re happy with our service and the final look of your shutters. Our team always aims to provide a smooth and professional experience from start to finish, so it’s wonderful to know you’re happy with the result.

Adding room darkening clic blinds behind shutters is a fantastic choice - especially for bedrooms. Not only do they fit neatly behind your shutters, but maximise the room darkening effect, helping create a more restful environment for better sleep.

It was a pleasure working with you, and we truly appreciate you taking the time to share your feedback. We hope you enjoy your new blinds for many years to come, and please don’t hesitate to get in touch if we can help with anything else in the future. Thank you again for choosing us.

Rated 5 out of 5 stars

Plantation shutters fitted my shutters…

Plantation shutters fitted my shutters without mistake from measurements or installation, they keep to time too although I did airfreight, installation timing was quick.
Very neat installation.

February 19, 2026
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Reply from Plantation Shutters Ltd

Hi Quam,

Thank you very much for your wonderful feedback! We’re delighted to hear that you’re happy with your plantation shutters and the overall service you received.

Our team always aims to ensure every step of the process runs smoothly, from precise measurements to careful and tidy installation, so it’s great to know everything was completed without any issues and that the installation was neat and on time.

We’re especially pleased that the airfreight option helped speed up the process for you, allowing us to deliver and install your shutters much sooner than standard shipping. We know timing can be important, so we’re glad this option worked well and that our team was able to complete the installation quickly and efficiently.

Thank you again for choosing Plantation Shutters and for taking the time to share your experience. Your feedback truly means a lot to us! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great communication and customer…

Great communication and customer service from enquiring to fitting. Very happy with the results and would definitely order again.

February 25, 2026
Unprompted review
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Reply from Plantation Shutters Ltd

Hi Kristen,

Thank you for your kind review. We're delighted to hear that you had a positive experience with us from your first enquiry through to the final installation. Providing clear communication and great service throughout the process is something we always aim for.

We're so pleased you're happy with your MDF shutters with 76mm slats, they’re a great choice and really finish the room nicely!

Thanks again for choosing us, and we’d be more than happy to help if you decide to add shutters to any other windows in the future.

Rated 5 out of 5 stars

Excellent customer service and fitting…

Excellent customer service and fitting expertise. The team were personable and experienced. I would highly recommend.

February 23, 2026
Unprompted review
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Reply from Plantation Shutters Ltd

Hi Gemma,

Thank you so much for your lovely review and for taking the time to share your experience. We're really pleased to hear that you were happy with both the customer service and the fitting.

It was a pleasure installing your café style Pearlwood shutters in your lounge, and we're glad you’re happy with the final result. Your recommendation means a lot to our team.

Thank you again for choosing us! We hope you enjoy your new shutters for many years to come!

Rated 5 out of 5 stars

Excellent Experience Start to Finish

Had shutters installed throughout my London flat and they look amazing. Plantation were always really great to work with, quick to reply to any question and the installation team are brilliant. Will definitely be using them for any future work.

February 20, 2026
Unprompted review
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Reply from Plantation Shutters Ltd

Dear Ben, thank you so much for your wonderful review!

We’re absolutely delighted to hear that you’re so pleased with your new shutters and that they’ve made such a great addition to your flat – shutters really are perfect for every room in the home.

It’s fantastic to know that you found the whole process smooth from start to finish. We’re proud to have a fully in-house team, as allows us to maintain the high standards and seamless service we aim to deliver on every project. Our office team is always on hand to help with any questions, so we’re really thrilled you felt looked after.

Your kind words mean a lot to everyone here at Plantation Shutters, and we truly appreciate you taking the time to share your experience. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Really pleased with my shutters

Really pleased with my shutters. They had great options to choose from and the chap who installed them was very efficient. Took much shorter than intended!

February 20, 2026
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Reply from Plantation Shutters Ltd

Hi, thank you so much for your lovely review! We’re absolutely delighted to hear how pleased you are with your new shutters.

It’s great to know that you found plenty of options to choose from - we always aim to offer a wide range of styles and finishes so our customers can find the perfect fit for their home. Choosing full height shutters with a hidden break and divider rail is a fantastic option, giving you lots of flexibility to control light and privacy while maintaining a beautiful, seamless look.

It’s great to know the installation went smoothly and was completed even quicker than expected. Our installers take great pride in working efficiently while maintaining high standards, so your kind comments mean a lot to the team.

Thank you again for choosing us and for sharing your experience. It was a pleasure working with you, and we hope you continue to enjoy your shutters for many years to come!

Rated 5 out of 5 stars

Excellent Shutters With Such Expertise

It is with sincere thanks from the measuring by Vian to the fitting of the shutters by Phil, from beginning to end the service was excellent. I cannot recommend Plantation enough, from bringing to vision to life to quality design - the shutters really have made the world of a difference.

February 12, 2026
Unprompted review
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Reply from Plantation Shutters Ltd

Dear Grace, thank you for wonderful review! We’re absolutely delighted to hear that you had such a positive experience with Plantation Shutters. We’re so happy that your vision has been brought to life and that design of your shutters have transformed your space. That’s exactly what we strive for with every installation.

It's wonderful to know that you appreciate the quality of our product and our efforts exceeded expectations. Our team of specialists strives to provide excellent service, and we are dedicated to producing the highest quality shutters with meticulous attention to detail. It's incredibly rewarding to hear that the team's efforts have left you completely satisfied. We’ll be sure to pass on your kind words to Vian and Phil - they’ll be thrilled to know their work made such a difference.

Thank you for choosing Plantation Shutters Ltd! Your recommendation means the world to us, and we’re thrilled to have helped bring your vision to life.

Rated 5 out of 5 stars

Great at booking in promptly and moving swiftly!

Great at booking in promptly and measuring up asap. Competitive pricing and great service! I’m a second-time customer already!

November 26, 2025
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Reply from Plantation Shutters Ltd

Dear Jen,

Thank you so much for your wonderful review! At Plantation Shutters, our all-in-house team of expert measurers and fitters ensures top-quality service on every shutter measure and installation appointment. We strive to make the entire experience as smooth as possible, and we’re thrilled to hear we’ve met your expectations.

We love how you’ve mixed hidden breaks and divider rails on both full-height and café-style shutters - it really showcases just how versatile our shutters can be. Whether you want a classic look or a more customized style to suit each room, our shutters adapt perfectly to your space while adding both style and function.

It means a lot to us that you’ve chosen to return for a second time, and we’re thrilled to continue providing you with the high-quality service at a competitive price. We truly appreciate your support and if you ever have any more questions or need further assistance, please don't hesitate to reach out!

Rated 5 out of 5 stars

What a dream to have found Plantation Shutters

From start to finish Plantation Shutters made the whole process simple and efficient. The people who came to our home were very polite and courteous. The product is wonderful. A dream to have found Plantation Shutters. Thank you.

February 16, 2026
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Reply from Plantation Shutters Ltd

Dear Richard, thank you so much for your 5-star review! We’re absolutely delighted to hear that your experience with Plantation Shutters felt like a dream from start to finish. That’s exactly the experience we strive to create for everyone we work with.

From the very first consultation through to installation, our goal is to make the entire process simple, smooth and efficient and it’s wonderful to know that our team made a positive impression.

We’re thrilled to hear that you’re loving your finished shutters! Your choice of premium hardwood shutters was an excellent decision, they’re not only beautiful but also incredibly durable, designed to last. Sourced from our trusted manufacturer of over 20 years, they ensure quality craftsmanship you can enjoy for years to come.

Thank you again for choosing Plantation Shutters and for taking the time to share your experience. If you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

Shutters brought grandeur to my home ..

My home is completely transformed with the shutters ! It is so beautiful and I simply love it as part of my home . The installer ,was amazing . He gave me tips on how to look after the shutters . The shutters give my home such grandeur and the team displayed such great skill from time of order to payment and installation . The updates on my order production was also amazing and the shutters turned up earlier than anticipated despite the holiday rush . I truly enjoyed working with the team and really appreciate the excellent service !

February 6, 2026
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Reply from Plantation Shutters Ltd

Dear Indra, thank you so much for your wonderful review! We are absolutely delighted to hear how much you love your new shutters. Knowing that you feel your home has been completely transformed truly means the world to us. Your choice of Pearlwood in Silk White with the modern slat size is truly beautiful - such a timeless and elegant combination.

It’s especially lovely to hear your kind words about our team. Providing helpful care tips and ensuring everything is perfect is something we take great pride in. We’re also so pleased that you felt supported throughout the entire process, from ordering and delivery updates to installation!

Thank you again for trusting us with your home and for taking the time to share your experience. It was an absolute pleasure bringing your vision to life, and we hope you enjoy your beautiful shutters for many years to come!

Rated 5 out of 5 stars
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Reply from Plantation Shutters Ltd

Hi, thank you so much for your 5-star review! We’re delighted to hear that you found our advice clear and detailed, as we always aim to provide straightforward guidance to help our customers make confident decisions.

Choosing different shutter styles for different rooms is a great decision, and your selection really highlights how versatile shutters can be. Café style is ideal for letting in plenty of natural light while maintaining privacy, while tier-on-tier offers excellent flexibility and control, making it a practical and stylish option. Both styles complement their spaces perfectly and highlight how adaptable shutters can be for different rooms in the home.

We appreciate you taking the time to share your experience, and we truly appreciate your trust in our company. If you ever need any help, don’t hesitate to get in touch - we’ll be more than happy to help.

Rated 5 out of 5 stars

Best we tried

We compared 3 different companies and from the showroom staff, to the surveyor who came to quote and the fitter who installed we felt confident these were the right people to deal with. Really impressed with the pricing and the quality and the communication throughout.
Would use them again without hesitation

February 6, 2026
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Reply from Plantation Shutters Ltd

Dear Jonathan,

Thank you so much for your wonderful review! We’re delighted to hear that from visiting our showroom, to the survey and quotation process, all the way through to the installation, left you feeling confident in choosing us.

Our team takes great pride in providing professional and friendly service, and we’re thrilled to hear that you felt supported and well-informed throughout the process. We always aim to make the experience as smooth as possible, so your feedback means a lot to us.

We would be more than happy to assist you again in the future! Please don’t hesitate to get in touch if there’s anything we can help you with. Thank you once again for your support and for choosing Plantation Shutters - it was a pleasure working with you!

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