Plan Car Leasing Reviews 188

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service - Chris and Emma made sure I've got the car I wanted, on time. Chris was honest, and kept me upto date and Emma made sure all the forms were signed off, and everything went through c... See more

Rated 5 out of 5 stars

We run a fleet of over 20 vehicles that is utilised 24 hours a days 7 days a week . We wanted a company who offers a great service at competitive rates, we found that company by using Plan Car Leasin... See more

Rated 5 out of 5 stars

We recently leased two vehicles using Plan. These were replacements for vehicles Plan arranged for us three years ago. Chris Forecast looked after us very well (as he did on the last occasion) and t... See more

Company replied

Rated 5 out of 5 stars

Ordered a Tesla Model 3 from Plan Car Leasing. Dave looked after the sale, he was brilliant. Fast to reply before and most importantly after the sale. Emma dealt with the paperwork, and delivery. Sh... See more

Company details

  1. Car Leasing Service

Information provided by various external sources

Here at Plan we provide bespoke vehicle solutions that are created from genuine impartial advice. Our service is available for individuals, businesses and fleets, Our service is driven by honesty, integrity, value and excellent service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Rated 5 out of 5 stars

Great service, recommended.

Plan were great to lease from. The website is well setup to let you browse the range of vehicles on offer and configure any extras and then tweak the finances until you're happy with the price.

After my initial order there was an unexpected problem with the manufacturer - not Plan. As a result Plan had to change the spec of my car, but were very easy to deal with. The result was an even better deal on a higher spec vehicle delivered 7 weeks sooner than the first order.

I'm very happy with the car, sales service, delivery service and communications from Plan and would definitely recommend then.

May 28, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for review Craig and I am happy to hear that you were pleased with the service and the deal. Please do not hesitate to contact us with any queries throughout your contract.

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Rated 5 out of 5 stars

would recommend .I needed a car quickly …

would recommend .I needed a car quickly and was helped by the sales team and after sales team helpfully and honestly.

May 22, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for review John, it was a pleasure dealing with you too. Please do not hesitate to contact us with any queries throughout your contract.

Rated 5 out of 5 stars

great service from start to finish

great service from start to finish, always on hand to answer any questions and very friendly staff.

May 22, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for review Kevin, I am happy to hear that you were pleased with the service and please do not hesitate to contact us with any queries

Rated 5 out of 5 stars

They have been nothing but amazing!!

They have been nothing but amazing and helpful. Great service, would request anyone and everyone. Great prices.. great team.. in love with my car.. thank you all!

May 19, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for review Cam always we hope to deal with you again soon.. Please do not hesitate to contact us with any queries throughout your contract.

Rated 5 out of 5 stars

Good service from start to finish

May 13, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for review Henry and I am happy to hear that you were pleased with the all round service and we look forward to hearing from you again soon.. Please do not hesitate to contact us with any queries.

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Rated 5 out of 5 stars

Excellent service from Plan Car …

Excellent service from Plan Car Leasing, this is our 2nd car from Plan and my husband has also leased commercial vehicles from them over the years. Would highly recommend.

May 12, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the review Lucy, glad to hear that you and Robert were happy with the service and we look forward to speaking with you again soon

Rated 5 out of 5 stars

Brilliant service

best car leasing company around.

May 11, 2017
Unprompted review
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Reply from Plan Car Leasing

Cheers Tom, much appreciated!

Rated 5 out of 5 stars

Can't praise the team enough!

Can't praise the team enough!

First time lease and was concerned about the "problems" I would face but everything went smoothly, great communication and service.

Special thanks to Ria, who kept me updated throughout.

^_^

May 5, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for that Eric, we are glad you enjoyed the experience and look forward to dealing with you again in the future.

Rated 5 out of 5 stars

I have dealt with plan a number of …

I have dealt with plan a number of times with my cars over the years and they have been bang on every time.
They will get you the best prices and definitely offer you the best service.
Highly recommended
Carlo Infanti

April 26, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the review Carlo, always a pleasure to deal with you and we hope to continue that relationship for many years to come.

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Rated 5 out of 5 stars

Used Plan for my last 3 cars now and …

Used Plan for my last 3 cars now and have still yet to find anyone that beats them on price and customer service.

April 22, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the review Paula, hope you enjoy the new car and look forward to speaking with you again soon.

Rated 5 out of 5 stars

Very professional, smooth service!!!!!!!!!!!!!!!!

Very professional, smooth service, the sales team are knowledgable and informative, the admin team are courteous, cheerful and most importantly very easy to get hold of! The team put up with my impatient pestering for the car, everything arrived on time and as specified.
Time to enjoy the car now the sun is here!

April 13, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the review William, enjoy your new car and we look forward to hearing from you again soon.

Rated 4 out of 5 stars

Very pleased with the service I …

Very pleased with the service I received and any questions I had were answered quickly and professionally. The only improvement I would suggest is that as this was my first lease experience a more comprehensive "how it works and what to expect" would have useful.

April 1, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the review Chris, enjoy your new car and we look forward to hearing from you again soon. Please do not hesitate to contact us with any questions throughout the term of the lease

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Rated 5 out of 5 stars

Very good service

I'm happy with Plan Car, and I spoke with a few lease brokers. Sales did a good job trying to find a car that might meet my needs, even when my first choice wasn't available. But the ladies in customer services were especially helpful, giving good advice and patiently answering all my questions and requests.

March 28, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the review Alan. Please do not hesitate to contact us with any questions throughout the term of the lease

Rated 5 out of 5 stars

perfect

really good service, no fuss, perfect

March 28, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for that Geoff, enjoy your new car!

Rated 5 out of 5 stars

Car leasing done simply

I have used Plan Car for over 2 years. They make the process simply but treat me like a valued client and friend. Dave in sales always notes my needs and finds me a suitable car at an amazing price.
Even better than Dave is Ria and her team in the office, they deal with all the admin so efficiently it is just no pain or hassle. The communication is always quick, clear and accurate.
I have recommended family to use them and had the same response, amazing serve and prices.
No need to look elsewhere.

March 24, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the 5 star review Mr Patel, we are pleased you enjoyed your experience and look forward to dealing with you again soon.

Rated 5 out of 5 stars

Great Service

Used Plan Car 3 years ago & lease renewal approaching so contacted again.
All aspects of the new vehicle from quotation to actual delivery were smoothly & efficiently handled & pricing / terms are very competitive.
Fully recommend.

March 20, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for 5 star review Mick and thanks for the business. Enjoy your new car and remember to call us with any queries throughout the contract.

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Rated 5 out of 5 stars

Fantastic service as ever.

Used Plan on several occasions now and always had great service with competitive pricing.

March 8, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for 5 star review Brian. We appreciate your repeat business and look forward to dealing with you again soon. Enjoy your new car and please do not hesitate to call us with any queries throughout the contract.

Rated 5 out of 5 stars

Excellent service and swift response- defiantly recommend them.

Excellent service- very quick efficient and beat all similar offer on the market. Very personal experience and would defiantly deal with them again and recommend them to others. 10/10.

March 3, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for 5 star review, much appreciated, Enjoy your new car and please do not hesitate to call us with any queries throughout the contract.

Rated 5 out of 5 stars

Car Leasing

We recently leased two vehicles using Plan. These were replacements for vehicles Plan arranged for us three years ago.
Chris Forecast looked after us very well (as he did on the last occasion) and the process was hassle/stress free. We would have no hesitation recommending Plan and Chris to anyone - an excellent job .
Chris Sedgwick-Miles and Cash Solicitors

February 28, 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for 5 star review Chris. We appreciate your repeat business and look forward to dealing with you again soon. Please do not hesitate to call us with any queries throughout the contract.

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