Their customer service is AMAZING. I had a payment problem which happens in every bank or e-bank. However, the team professionallity and support is superb. They went above and beyond to help me and mo... See more
Company replied
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Been using Plasma One for months now. The app itself is clean and easy to navigate, and everyday transactions go smoothly! What really stands out is the customer support — genuinely some of the best I... See more
Company replied
Reliable & extremely simple, yet beautiful app. Customer support respond to all my questions really quickly and really try to help you! Cashback & perks for their platinum tier is also a really go... See more
Company replied
Love this app! Really intuitive and easy to use and makes crypto and stable coin really practical and assessable. Some of the best customer service I’ve ever experienced.
Company replied
Company details
Written by the company
Plasma One is the global money account for people who live and work across borders. Pay online and in store, send money anywhere, and manage it all in one app.
Plasma One
Written by the company
- Need a hand?
- Get help with your account, card or payments in the Plasma One app, or email support@plasma.org. Please keep personal account details out of public reviews.
Contact info
United Kingdom
- support@plasma.org
- www.plasma.org
Your money, across borders.
4.6
Excellent
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I just discovered Plasma One Card
I just discovered Plasma One Card, and it has become one of my favorites. Very nice newcomer.
The Good:
- 3% cashback for the basic tier. (Capped at $250 per month which is very generous comparing to $30-$50 other crypto cards have.
- Stablecoins to USD conversion is 1:1, no hidden spread
- 0% Foreign exchange fee (~1.5% with other crypto cards) - you will still get 1% fx fee from Visa on top, that's applicable for any Visa card
- Practically no fees for card spend. 0% Load fee, 0% Transaction fee, etc
- Apple Pay Enabled
- Unlimited Daily Spend
- Free Virtual card, issued instantly
- Built on credit card rails, accepted virtually anywhere
- Fast and awesome support, AI + Human combo
The Bad:
- No Physical Card Yet
- Still in Private Beta, so you'll need to scout for an access key to get in
June 2, 2026
Unprompted review
Reply from Plasma
Thanks for taking the time to share such a thorough review Paulina. We’re glad the zero-fee setup and instant virtual card worked for you.
You’re right about the Visa fee, and thanks for pointing it out, however we're happy to say that this no longer applies to our Platinum members!
On the two downsides, we're happy to report that we now have Physical cards available and we've also opened access to everyone now! Thanks for being an early Plasma supporter.
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