Plazaederussie Reviews 

2
•
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

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Rated 1 out of 5 stars

Avoid Plaza e de Russie - Relais & Chateaux

This hotel is a blemish to the reputation of Relais & Chateaux. The service in general is substandard. The breakfast was akin to that of a budget hotel chain. The road noise with loud motorcycles and local bars at night makes it difficult to find peace, even with the shutters closed. If you need to find accommodation in this area I recommend looking elsewhere. I stayed here one night in July 2024 and won’t be returning.

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

Plaza de Russie Viareggio avoid this hotel

If you decide to stay in this hotel, I strongly suggest you to take pictures of every remote corner of the room before accepting it. They accused us to have damaged a stool we have not even touched or moved during our staying of one night at this hotel. So they forced us to pay 200€ saying that their cleaning lady yesterday didn’t find that damage. We asked them to show us the process of checking the room and evidences of us having provoked the damage. We told them that if they could show us the check list or a copy of the damage list for the room evidencing that this damage wasn’t there prior to our arrival, we were happy to pay. They disgracefully refused to. Additionally nothing special in this hotel to justify the price and extremely loud in the night. My boyfriend gave me this staying as a present, one relaxing night before taking the boat. They ruined our time.

July 6, 2024
Unprompted review

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